Recall 24V242 covers 61 2019-2024 Micro Bird G5 School Bus vehicles with an inoperative windshield defroster. Repair is free at any franchised Micro Bird dealer.
Micro Bird is recalling 61 2019-2024 G5 School Bus vehicles under recall 24V242 because a LIN gateway module can fail and leave the windshield defrosting system inoperative. Reduced driver visibility raises the risk of a crash, and Micro Bird dealers will complete the recall repair free of charge.
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What's wrong?
The heating system on a 2019-2024 Micro Bird G5 School Bus uses high voltage coolant heaters to warm air for the windshield defroster. The LIN gateway module, a small electronic controller, tells those heaters when to turn on. When it works, the system clears frost and fog from the windshield before the bus is driven.
On affected buses, the gateway module has software version 1.2 or earlier. Under certain circumstances, that module can fail to start the heating system when the driver activates it. If the heater does not start, the windshield defroster does not clear the glass correctly before driving. The remedy uses gateway module software version 1.3 or later.
There is no warning sign before failure. The problem shows up when the heating system is activated and does not start, rather than shutting off while the bus is already on the route.
Who's affected?
Spans the 2019 through 2024 model years, all tied to the same windshield heating element in the defroster system.
| 2020 Micro Bird G5 School Bus | visibility component |
|---|---|
| 2019 Micro Bird G5 School Bus | visibility component |
| 2022 Micro Bird G5 School Bus | visibility component |
| 2021 Micro Bird G5 School Bus | visibility component |
| 2024 Micro Bird G5 School Bus | visibility component |
| 2023 Micro Bird G5 School Bus | visibility component |
| Units affected | 61 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An inoperative windshield defrosting system reduces the driver's ability to clear the glass, which increases crash risk when visibility is poor. If the defroster does not clear the windshield, avoid operating the bus until conditions are clear and contact the dealer for the recall repair. Repair is free at any franchised Micro Bird dealer.
What should I do?
- Check your VIN to confirm your 2019-2024 Micro Bird G5 School Bus is included in this recall.
- Contact a franchised Micro Bird dealer to schedule the free LIN gateway module replacement that restores the windshield defrosting system.
- Bring the recall notice if Micro Bird mailed one. Reference recall number 24V242 when you call.
- Avoid driving when windshield fog or frost blocks visibility until the repair is complete.
- Call Micro Bird customer service at 1-819-477-2012 with questions about the free repair.
What happens at the repair
At the dealer, a Micro Bird technician replaces the LIN gateway module tied to the defrosting system. The recall repair is free, with parts and labor covered. If you already paid for a repair to correct this defect before the recall notice, submit a claim to Micro Bird with your repair paperwork and proof of payment. Micro Bird reviews the claim and provides reimbursement, in part or in full, after approval.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 28, 2024 | NHTSA published the recall |
|---|---|
| April 24, 2024 | Dealer notification began |
| April 30, 2024 | Dealer notification ended |
| May 13, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 13, 2024 | Interim owner notification (was planned for this date) |
| May 17, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V242?
Recall 24V242 covers 61 2019-2024 Micro Bird G5 School Bus vehicles with a LIN gateway module that can fail and leave the windshield defrosting system inoperative. Micro Bird dealers will replace the LIN gateway module free of charge.
What should I do if my 2019-2024 Micro Bird G5 School Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 24V242. If it is, contact a franchised Micro Bird dealer to schedule the LIN gateway module replacement. Reference recall number 24V242 or Micro Bird recall 24-105-CUS when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Micro Bird's remedy says the dealer will replace the LIN gateway module free of charge. Parts and labor are covered at the recall appointment.
What is the safety risk?
The safety risk is reduced driver visibility when the windshield defrosting system does not work. If the windshield cannot clear properly, the driver has less visibility, which raises the risk of a crash. The repair replaces the failed LIN gateway module.
When were owners notified about recall 24V242?
Micro Bird mailed owner notification letters on May 17, 2024. If you operate or manage a 2019-2024 G5 School Bus and never received a letter, check your VIN and call Micro Bird customer service at 1-819-477-2012 for recall scheduling help.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V242000 |
|---|---|
| Micro Bird customer service | 1-819-477-2012 |
| NHTSA recall # | 24V242 |
| NHTSA recall # (full) | 24V242000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →