Micro Bird is recalling 1 2019 G5 Transit Bus because LIN gateway failure disables windshield defrosting. Repair is free at a franchised Micro Bird dealer.
Micro Bird is recalling 1 2019 G5 Transit Bus under recall 24V241 because a LIN gateway module can fail and leave the windshield defrosting system inoperative. Without working defrosting, driver visibility can drop and crash risk increases, and a Micro Bird dealer will complete the repair free of charge.
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What's wrong?
The heating system on the 2019 Micro Bird G5 Transit Bus uses a LIN gateway module, called the Webasto Cronus, to control the high voltage coolant heaters. Those heaters warm the HVAC system so the windshield defroster can clear frost and fog before the bus is driven. The defroster depends on the gateway module telling the heaters to start when the driver activates the system.
On the recalled bus, the gateway module has software version 1.2 or earlier. Under the recalled condition, that module can fail to start the heating system when it is turned on. If the heaters do not start, the windshield defroster does not work correctly before driving, which is why the vehicle fails the windshield defrosting and defogging standard. Micro Bird says the issue does not cause the heating system to stop while the bus is already in route.
There is no warning sign before failure. The practical sign is simple: when the system is activated, the heat needed to clear the windshield does not come on.
Who's affected?
| 2019 Micro Bird G5 Transit Bus | visibility component |
|---|---|
| Units affected | 1 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An inoperative windshield defrosting system reduces the driver's ability to clear the glass, which limits visibility and increases the risk of a crash. If defrosting is not working, avoid trips in fog, rain, ice, or other conditions that need windshield clearing, and schedule the repair soon. Repair is free at any franchised Micro Bird dealer.
What should I do?
- Check your VIN to confirm your 2019 Micro Bird G5 Transit Bus is included in this recall.
- Contact your nearest franchised Micro Bird dealer to schedule the free LIN gateway module replacement that restores the windshield defrosting system.
- Bring the owner letter if Micro Bird mailed it, or reference recall number 24V241 when you call.
- Call Micro Bird customer service at 1-819-477-2012 with questions about the recall or dealer scheduling.
- Avoid driving when the windshield needs defrosting until the repair is complete.
What happens at the repair
At the dealer, a Micro Bird technician replaces the LIN gateway module that controls communication for the defrosting system. The dealer repair is open now, and parts and labor are free under the recall. If you already paid for a repair that addressed this defect before the recall notice, submit a claim to Micro Bird with your repair paperwork and proof of payment. Micro Bird reviews the claim and provides reimbursement in part or in full after approval.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 28, 2024 | NHTSA published the recall |
|---|---|
| April 24, 2024 | Dealer notification began |
| April 30, 2024 | Dealer notification ended |
| May 13, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 13, 2024 | Interim owner notification (was planned for this date) |
| May 17, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V241?
Recall 24V241 covers 1 2019 Micro Bird G5 Transit Bus with a LIN gateway module defect that can leave the windshield defrosting system inoperative. That condition fails Federal Motor Vehicle Safety Standard number 103 and increases crash risk by reducing driver visibility.
What should I do if my 2019 Micro Bird G5 Transit Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 24V241. If it is, contact a Micro Bird dealer to schedule LIN gateway module replacement. Reference Micro Bird recall number 24-105-CUC when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Micro Bird's remedy says the dealer will replace the LIN gateway module free of charge. You can also contact Micro Bird customer service at 1-819-477-2012.
What is the safety risk?
The safety risk is reduced driver visibility. If the windshield defrosting system is inoperative, the driver has less ability to clear the windshield in fogging or frosting conditions, increasing the risk of a crash. The free repair replaces the LIN gateway module.
When were owners notified about recall 24V241?
Micro Bird mailed owner notification letters on May 17, 2024. If you own this 2019 Micro Bird G5 Transit Bus and never received a letter, check your VIN and contact a Micro Bird dealer or Micro Bird customer service with recall number 24-105-CUC.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V241000 |
|---|---|
| Micro Bird customer service | 1-819-477-2012 |
| NHTSA recall # | 24V241 |
| NHTSA recall # (full) | 24V241000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →