Recall 24V240 covers 26,776 2024 Chrysler Voyager and Pacifica vehicles for inactive traction control with cruise control. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 26,776 2024 Voyager and Pacifica vehicles because the traction control system does not function when cruise control is activated. An inactive traction control system can increase the risk of a crash, and Chrysler dealers will complete the recall repair free of charge.
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What's wrong?
The traction control system on the 2024 Chrysler Voyager and Pacifica is software inside the electronic stability control control unit. That control unit watches wheel speed, throttle information, and driver inputs, then steps in when the tires start to slip. Its job is to help reduce wheel spin by managing engine power and stability-control commands.
On affected vehicles, the issue is not a broken physical part. The control unit has incorrect software calibration for traction control. When cruise control is active, the software reads accelerator pedal position instead of the calculated throttle position it needs for traction control activation. Because cruise control is managing speed, that wrong input keeps traction control from working when it is needed under cruise control.
There is no warning sign before failure. The driver is not given a separate light or symptom that confirms the traction control system has stopped helping while cruise control is active.
Who's affected?
Covers the Voyager and Pacifica minivan nameplates for 2024, with the same electronic stability control ICU listed for each.
| 2024 Chrysler Voyager | Traction control system |
|---|---|
| 2024 Chrysler Pacifica | Traction control system |
| Units affected | 26,776 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
An inactive traction control system reduces the vehicle's ability to help manage wheel slip and increases the risk of a crash. There is no warning sign before the system is inactive, so confirm whether your VIN is included and schedule the software update promptly. Repair is free at any franchised Chrysler dealer.
What should I do?
- Check your VIN to confirm your 2024 Chrysler Voyager or Pacifica is included in this recall.
- Contact a franchised Chrysler dealer to schedule the free TCS software update that restores traction control operation when cruise control is activated.
- Bring the recall notice if Chrysler mailed one. If not, reference recall number 24V240 when you call.
- Avoid using cruise control until the repair is complete.
- Call Chrysler customer service at 1-800-853-1403 with questions about scheduling or dealer instructions.
What happens at the repair
At the dealer, a Chrysler technician updates the traction control system software so the system functions properly when cruise control is activated. The software update is free under the recall. If you already paid out of pocket for a repair tied to this traction control problem, Chrysler's reimbursement process asks owners to send the original receipt or other adequate proof of payment so the expense can be confirmed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 28, 2024 | NHTSA published the recall |
|---|---|
| April 11, 2024 | Owner notification mailed |
| May 17, 2024 | Dealer notification began |
| May 17, 2024 | Dealer notification ended |
| May 17, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 17, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V240?
Recall 24V240 covers 26,776 2024 Chrysler Voyager and Pacifica vehicles where the traction control system does not work when cruise control is activated. An inactive traction control system can increase crash risk. Chrysler dealers will update the TCS software for free.
What should I do if my 2024 Chrysler Voyager or Pacifica is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V240. If it is, contact a franchised Chrysler dealer to schedule the TCS software update. Reference recall 24V240 or FCA recall 22B when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Chrysler dealers will update the traction control system software free of charge, including parts and labor.
What is the safety risk?
The safety risk is that traction control stays inactive when cruise control is activated. Traction control helps manage wheel slip. If it is inactive, the vehicle has less help maintaining grip, which can increase the risk of a crash.
When were owners notified about recall 24V240?
Chrysler mailed owner notification letters on April 11, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific 2024 Voyager or Pacifica is included before scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V240000 |
|---|---|
| Chrysler customer service | 1-800-853-1403 |
| NHTSA recall # | 24V240 |
| NHTSA recall # (full) | 24V240000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →