Recall 24V236 covers 10,038 2023-2024 Heartland fifth wheels and travel trailers for an overheating cooktop circuit board. Free repair at any franchised Heartland dealer.
Heartland is recalling 10,038 2023-2024 Prowler, Mallard, Big Country, and other fifth wheels and travel trailers under recall 24V236 because the LED backlight circuit board in the cooktop range can fail and overheat. An overheated board increases fire risk, and Heartland dealers will complete the free repair.
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What's wrong?
The Suburban range in these 2023-2024 Heartland fifth wheels and travel trailers has LED lights behind the oven and range knobs. Those lights use a small circuit board that feeds power to the backlights, so the controls are easier to see when the stove area is in use. The board is supposed to stay sealed from residue and moisture around the cooktop.
On affected units, the circuit board did not receive enough conformal coating, which is the protective layer that seals electronics from contamination. Contamination can reach the board and make the LED backlight circuit fail. When that happens, the board can overheat and the knob lights can get hot enough to melt.
Owners can notice the red lights around the knobs becoming warm or showing signs of melting. The lights can also turn red by themselves, even when the owner did not switch them on.
Who's affected?
Spans the 2023 and 2024 model years across multiple Heartland RV lines, all using the same Suburban range component.
| 2023 Heartland Prowler | Oven/stove/cooktop |
|---|---|
| 2023 Heartland South Fork | Oven/stove/cooktop |
| 2024 Heartland South Fork | Oven/stove/cooktop |
| 2024 Heartland Sundance | Oven/stove/cooktop |
| 2024 Heartland Mallard | Oven/stove/cooktop |
| 2023 Heartland Mallard | Oven/stove/cooktop |
| 2024 Heartland Big Country | Oven/stove/cooktop |
| 2023 Heartland Elkridge | Oven/stove/cooktop |
| 2023 Heartland Bighorn | Oven/stove/cooktop |
| 2023 Heartland Trail Runner | Oven/stove/cooktop |
| 2024 Heartland Eddie Bauer | Oven/stove/cooktop |
| 2024 Heartland Corterra | Oven/stove/cooktop |
| 2024 Heartland Gravity | Oven/stove/cooktop |
| 2023 Heartland Pioneer | Oven/stove/cooktop |
| 2024 Heartland Pioneer | Oven/stove/cooktop |
| 2024 Heartland Torque | Oven/stove/cooktop |
| 2023 Heartland Lithium | Oven/stove/cooktop |
| 2024 Heartland Bighorn | Oven/stove/cooktop |
| 2023 Heartland Fuel | Oven/stove/cooktop |
| 2024 Heartland Fuel | Oven/stove/cooktop |
| 2024 Heartland Trail Runner | Oven/stove/cooktop |
| 2023 Heartland Gravity | Oven/stove/cooktop |
| 2023 Heartland Milestone | Oven/stove/cooktop |
| 2024 Heartland Milestone | Oven/stove/cooktop |
| 2023 Heartland Torque | Oven/stove/cooktop |
| 2024 Heartland Prowler | Oven/stove/cooktop |
| 2023 Heartland North Trail | Oven/stove/cooktop |
| 2024 Heartland North Trail | Oven/stove/cooktop |
| 2023 Heartland Big Country | Oven/stove/cooktop |
| 2023 Heartland Sundance | Oven/stove/cooktop |
| Units affected | 10,038 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific RV.
What's the safety risk?
An overheating circuit board increases the risk of a fire. If the red lights feel warm, show melting, or turn on by themselves, stop using the lights and schedule the recall repair soon. Repair is free at any franchised Heartland dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Heartland Prowler, South Fork, Sundance, Mallard, Big Country, Elkridge, Bighorn, Trail Runner, Eddie Bauer, Corterra, Gravity, Pioneer, Torque, Lithium, Fuel, Milestone, or North Trail is included in this recall.
- Contact a franchised Heartland dealer to schedule the free repair for the cooktop range LED backlight circuit board that can overheat.
- Schedule the wiring repair that disconnects and cuts power to the LED backlights and terminates the wiring.
- Bring the owner letter if Heartland mailed one. If not, reference recall number 24V236 when you call.
- Avoid using the cooktop range until the repair is complete.
What happens at the repair
At the dealer, a Heartland technician disconnects and cuts the circuit that powers the cooktop range LED backlights, then terminates the wiring so the backlight circuit board no longer receives power. The recall repair is free, and parts and labor are covered. Heartland says reimbursements are handled under its general reimbursement plan at no cost to the owner. If you paid out of pocket for this LED backlight circuit repair before the recall work, bring your repair paperwork and payment records to the service desk or contact Heartland customer service to start the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 27, 2024 | NHTSA published the recall |
|---|---|
| May 9, 2024 | Owner notification mailed |
| May 17, 2024 | Dealer notification began |
| May 17, 2024 | Dealer notification ended |
| May 17, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V236?
Recall 24V236 covers 10,038 2023-2024 Heartland fifth wheels and travel trailers with a cooktop range LED backlight circuit board that can fail and overheat, increasing fire risk. Heartland dealers will disconnect and cut the LED backlight circuit and terminate the wiring for free.
What should I do if my 2023-2024 Heartland trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V236. If it is, contact a franchised Heartland dealer to schedule the cooktop range wiring repair. Reference recall number 24V236 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Heartland dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring free of charge.
What is the safety risk?
The safety risk is fire. The LED backlight circuit board in the cooktop range can fail and overheat. Until the repair is complete, confirm whether your VIN is included and arrange the free dealer repair if the recall applies to your trailer.
When were owners notified about recall 24V236?
Heartland mailed owner notification letters on May 9, 2024. If you bought the trailer used or never received a letter, check your VIN to confirm whether recall 24V236 applies, then call a franchised Heartland dealer or Heartland customer service at 1-877-262-8032.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V236000 |
|---|---|
| Heartland customer service | 1-877-262-8032 |
| NHTSA recall # | 24V236 |
| NHTSA recall # (full) | 24V236000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →