Recall 24V235 covers 2,407 2023-2024 Cruiser travel trailers and fifth wheels for an overheating cooktop LED board. Repair is free at a franchised Cruiser dealer.
Cruiser is recalling 2,407 2023-2024 Avenir, Embrace, and Shadow Cruiser travel trailers and Essence fifth wheels because the LED backlight circuit board in the cooktop range can fail and overheat. An overheated circuit board increases fire risk, and Cruiser dealers will complete the recall repair free of charge.
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What's wrong?
The Suburban range in the 2023-2024 Cruiser Avenir, Embrace, Shadow Cruiser, Radiance, Stryker, Mpg, Twilight, and Essence has LED lights behind the oven or range knobs. A small circuit board powers those lights. Its job is to run the backlighting without adding heat around the knobs or face of the appliance.
On the recalled units, that circuit board was not sealed with the correct amount of protective coating. That coating is meant to keep contamination away from the board. Without enough coating, the board can fail, overheat, and melt parts around the lighted knobs.
Owners can see the problem before a full failure. The red lights can become warm, show signs of melting, or turn red by themselves when they should be off.
Who's affected?
Covers the 2023-2024 Embrace, Mpg, Stryker, Twilight, Avenir, Radiance, Shadow Cruiser, and Essence lines, all tied to the same Suburban range and oven component.
| 2024 Cruiser Embrace | Oven/stove/cooktop |
|---|---|
| 2023 Cruiser Embrace | Oven/stove/cooktop |
| 2024 Cruiser Mpg | Oven/stove/cooktop |
| 2024 Cruiser Stryker | Oven/stove/cooktop |
| 2024 Cruiser Twilight | Oven/stove/cooktop |
| 2024 Cruiser Avenir | Oven/stove/cooktop |
| 2024 Cruiser Rv Radiance | Oven/stove/cooktop |
| 2023 Cruiser Rv Radiance | Oven/stove/cooktop |
| 2024 Cruiser Shadow Cruiser | Oven/stove/cooktop |
| 2023 Cruiser Shadow Cruiser | Oven/stove/cooktop |
| 2023 Cruiser Avenir | Oven/stove/cooktop |
| 2023 Cruiser Stryker | Oven/stove/cooktop |
| 2024 Cruiser Essence | Oven/stove/cooktop |
| 2023 Cruiser Mpg | Oven/stove/cooktop |
| Units affected | 2,407 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
An overheating circuit board increases the risk of a fire. Watch for red lights that become warm, show melting, or turn red by themselves. If you see those signs, stop using the affected lighting and schedule the dealer repair soon. Repair is free at any franchised Cruiser dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Cruiser Embrace, Mpg, Stryker, Twilight, Avenir, Radiance, Shadow Cruiser, or Essence is included in this recall.
- Contact a franchised Cruiser dealer to schedule the free repair that disconnects and terminates the cooktop range LED backlight circuit.
- Avoid using the cooktop range backlights until the dealer completes the repair.
- Bring the recall notice if Cruiser mailed one. If not, reference recall number 24V235 when you call.
What happens at the repair
At the dealer, a Cruiser technician disconnects and cuts the circuit that powers the LED backlights in the cooktop range, then terminates the wiring so the backlight board is no longer powered. The recall repair is free, with parts and labor covered. If you already paid out of pocket for this repair, Cruiser's general reimbursement plan covers documented eligible expenses. Bring your repair paperwork and receipts to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 27, 2024 | NHTSA published the recall |
|---|---|
| May 9, 2024 | Owner notification mailed |
| May 17, 2024 | Dealer notification began |
| May 17, 2024 | Dealer notification ended |
| May 17, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V235?
Recall 24V235 covers 2,407 2023-2024 Cruiser trailers with a cooktop range LED backlight circuit board that can fail and overheat, increasing the risk of a fire. Cruiser dealers will disconnect and cut the LED backlight circuit and terminate the wiring for free.
What should I do if my 2023-2024 Cruiser Avenir, Embrace, Shadow Cruiser, Radiance, Stryker, Mpg, Twilight, or Essence is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V235. If it is, contact a franchised Cruiser dealer to schedule the cooktop LED backlight wiring repair. Reference recall number 24V235 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Cruiser's remedy states dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring free of charge.
What is the safety risk?
The safety risk is fire. The LED backlight circuit board in the cooktop range can fail and overheat. If your VIN is included, schedule the free dealer repair so the LED backlight circuit is disconnected, cut, and terminated.
When did Cruiser notify owners about recall 24V235?
Cruiser mailed owner notification letters on May 9, 2024. If you bought the trailer used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a Cruiser dealer with recall number 24V235.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V235000 |
|---|---|
| Cruiser customer service | 1-574-206-7920 |
| NHTSA recall # | 24V235 |
| NHTSA recall # (full) | 24V235000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →