Recall 24V214 affects 427,407 2020-2024 Kia Telluride vehicles for driveshaft engagement that can cause rollaway. Repair is free at any franchised Kia dealer.
Kia is recalling 427,407 2020-2024 Telluride SUVs under recall 24V214 because the intermediate shaft and right front driveshaft have incomplete engagement in the affected vehicles. That defect can let the vehicle roll away while in PARK, increasing the risk of a crash or injury; Kia dealers will complete the repair free of charge.
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What's wrong?
On the 2020-2024 Kia Telluride, the intermediate shaft and right front driveshaft are part of the driveline. They carry engine power through the bearing bracket and shaft assembly to the wheel, and the connection also has to stay seated when the SUV is shifted into PARK. A fully engaged shaft keeps that power path connected instead of letting the joint slip.
In affected Tellurides, suspected improper supplier assembly left the intermediate shaft and right front driveshaft only partly engaged. That partial engagement lets the shaft move out of position. If the connection separates enough, the vehicle can lose motive power and can roll away even though the shifter is in PARK.
The warning signs are a grinding noise or reduced motive power. If either shows up, treat it as a driveline problem, not a normal noise, and have a Kia dealer check whether your VIN is included.
Who's affected?
Spans the 2020-2024 Telluride model years, all tied to the same driveline component.
| 2021 Kia Telluride | driveline |
|---|---|
| 2022 Kia Telluride | driveline |
| 2020 Kia Telluride | driveline |
| 2023 Kia Telluride | driveline |
| 2024 Kia Telluride | driveline |
| Units affected | 427,407 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A vehicle roll away increases the risk of a crash or injury. Grinding noise or reduced motive power are warning signs. Before exiting, manually engage the emergency parking brake until the recall repair is complete. Repair is free at any franchised Kia dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 Kia Telluride is included in this recall.
- Contact a franchised Kia dealer to schedule the free parking-brake software update and any needed intermediate-shaft replacement that addresses roll-away while in PARK.
- Engage the emergency parking brake by hand before leaving the vehicle until the recall repair is complete.
- Bring the recall notice if Kia mailed one. Reference recall number 24V214 and Kia recall SC303 when you call.
What happens at the repair
The recall repair is available now at a Kia dealer, and parts and labor are covered. Before you leave the vehicle for service, manually engage the emergency parking brake. At the dealer, a Kia technician updates the electronic parking brake software and checks for damage to the intermediate shafts. If a shaft is damaged, the technician replaces it under the recall. If you already paid for this repair, Kia's General Reimbursement Plan covers eligible repair expenses. Bring receipts or repair documentation to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 20, 2024 | NHTSA published the recall |
|---|---|
| May 13, 2024 | Dealer notification began |
| May 13, 2024 | Dealer notification ended |
| May 15, 2024 | Owner notification mailed |
| May 15, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V214?
Recall 24V214 covers 427,407 2020-2024 Kia Telluride SUVs with an intermediate shaft and right front driveshaft engagement defect that can let the vehicle roll away while in PARK. Kia dealers will update the electronic parking brake software and replace damaged intermediate shafts for free.
What should I do if my 2020-2024 Kia Telluride is on this recall?
Check your VIN to confirm your specific Telluride is included in recall 24V214. If it is, manually engage the emergency parking brake before exiting the vehicle until the recall repair is complete. Call a franchised Kia dealer and reference recall number SC303 or 24V214.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Kia's remedy says dealers will update the electronic parking brake software and replace damaged intermediate shafts as needed free of charge.
What is the safety risk?
The risk is vehicle rollaway while the Telluride is in PARK. A rollaway vehicle increases the risk of a crash or injury. Until the dealer completes the repair, engage the emergency parking brake every time before you exit the vehicle.
What if I bought my Kia Telluride used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2020-2024 Telluride is included, then contact a franchised Kia dealer and reference recall number SC303 or 24V214.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V214000 |
|---|---|
| Kia customer service | 1-800-333-4542 |
| NHTSA recall # | 24V214 |
| NHTSA recall # (full) | 24V214000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →