Recall 24V210 affects 136 2023-2024 Cruiser Avenir trailers for missing tire size and PSI labels. Cruiser mailed replacement labels for free.
Cruiser is recalling 136 2023-2024 Avenir trailers because the Federal Certification labels are missing the tire size and correct PSI. Wrong tire or pressure information can lead to the wrong tires or wrong inflation pressure, which raises crash risk, and Cruiser dealers will correct the labels free of charge.
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What's wrong?
The Federal Certification labels on 2023-2024 Cruiser Avenir trailers include the VIN tag and tire placard. The tire placard is the small label owners and service shops use to confirm the correct tire size and cold inflation pressure before towing. When that label is right, it helps keep the trailer matched to the tires installed on it.
On affected Avenir trailers, the placard was printed without the correct tire size and pressure. Cruiser found that all placards listed a maximum pressure of 80 PSI, even though the correct pressure is 50 or 65 PSI depending on the tire size. That wrong label can lead an owner or service shop to overinflate the tires.
If the tires are overinflated, owners can see faster tire wear and higher tire temperatures. Those are the warning signs to watch for before the label is replaced.
Who's affected?
The label issue is tied to the federal VIN tag and tire placard across both Avenir model years.
| 2024 Cruiser Avenir | vehicle label (placard or certification) |
|---|---|
| 2023 Cruiser Avenir | vehicle label (placard or certification) |
| Units affected | 136 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Wrong tire size or PSI information on the certification label can lead to the wrong tires being installed or tires being overinflated or underinflated. That raises crash risk. Overinflated tires can show excessive wear and higher temperatures, so treat those signs as a reason to stop and arrange service. Repair is free at any franchised Cruiser dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Cruiser Avenir is included in this recall.
- Contact Cruiser customer service at 1-574-562-3500 to request the free certification label package if you have not received it.
- Install the new labels exactly as Cruiser instructs, since the old certification labels are missing tire size and correct PSI information.
- Reference recall number 24V210 when you call, and keep the owner notice with the trailer records.
- Confirm the tire size and PSI from the corrected label before replacing or inflating tires.
What happens at the repair
For this recall, Cruiser mails a corrected Federal Certification label at no charge, with the tire size and PSI information the original label was missing. The recall repair is free, and there is no separate parts replacement at a service bay unless Cruiser or the dealer gives you specific installation instructions. If you already paid for label correction or related compliance work before the recall notice, Heartland's general reimbursement plan covers eligible documented costs. Keep your invoice and proof of payment, then ask Cruiser customer service how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 19, 2024 | NHTSA published the recall |
|---|---|
| May 2, 2024 | Owner notification mailed |
| May 15, 2024 | Dealer notification began |
| May 15, 2024 | Dealer notification ended |
| May 15, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V210?
Recall 24V210 covers 136 2023-2024 Cruiser Avenir trailers with certification labels missing tire size and correct PSI information. That missing label information can lead to the wrong tires or incorrect tire pressure, which increases crash risk. Cruiser will mail replacement certification labels for free.
What should I do if my 2023-2024 Cruiser Avenir is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V210. If it is, use the replacement certification label Cruiser mailed, or call Cruiser customer service at 1-574-562-3500 for label help. Keep the correct tire size and PSI visible on the trailer.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to correct recall defects at no cost. For recall 24V210, Cruiser will provide the corrected certification label free of charge, so owners have the proper tire size and PSI information for their Avenir trailer.
What is the safety risk for this Cruiser Avenir recall?
The safety risk is incorrect tire selection or incorrect tire inflation. If the certification label does not show the right tire size and PSI, the trailer can be fitted with the wrong tires or have overinflated or underinflated tires, which increases crash risk.
What if I bought my Cruiser Avenir used?
The free recall still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your specific 2023-2024 Cruiser Avenir is included, then call Cruiser customer service at 1-574-562-3500 if you need the corrected certification label.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V210000 |
|---|---|
| Cruiser customer service | 1-574-562-3500 |
| NHTSA recall # | 24V210 |
| NHTSA recall # (full) | 24V210000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →