Recall 24V207 covers 116,020 2019-2024 Mercedes-Benz GLE and GLS SUVs for an overheating 48-Volt ground connection. Free repair at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 116,020 2019-2024 Gls 580, Gle 450, and AMG GLE53 vehicles because a 48-Volt ground connection under the passenger seat was not secured properly and can overheat. That overheated connection increases fire risk, and Mercedes-Benz dealers will inspect and repair the ground connection free of charge.
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What's wrong?
The 48-Volt ground connection under the passenger seat is part of the electrical return path for the onboard power system. It is fastened to a stud, which is the metal mounting point that holds the ground cable tight. When that connection is secure, current has a low-resistance path back through the vehicle body.
On affected 2019-2024 Mercedes-Benz vehicles, the bolted ground connection was not secured to production specifications. A loose ground connection creates poor contact at the stud. Poor contact adds electrical resistance, and resistance creates heat as current moves through the connection. That heat is why the ground point can overheat.
There is no warning sign before failure. Once the problem is happening, the driver can see warning messages in the instrument cluster related to the 48V onboard power supply.
Who's affected?
Covers GLE, GLS, AMG, and Mercedes-Maybach variants from 2019-2024, all tied to the same wiring stud.
| 2022 Mercedes-Benz Gls 580 | wiring |
|---|---|
| 2024 Mercedes-Benz AMG GLE63 S | wiring |
| 2021 Mercedes-Maybach Gls 600 | wiring |
| 2022 Mercedes-Maybach Gls 600 | wiring |
| 2023 Mercedes-Maybach Gls 600 | wiring |
| 2019 Mercedes-Benz Gls 450 | wiring |
| 2020 Mercedes-Benz Gle 450 | wiring |
| 2020 Mercedes-Benz Gls 450 | wiring |
| 2020 Mercedes-Benz Gls 580 | wiring |
| 2021 Mercedes-Benz Gle 450 | wiring |
| 2021 Mercedes-Benz AMG GLE63 S | wiring |
| 2021 Mercedes-Benz GLS450 | wiring |
| 2021 Mercedes-Benz GLS580 | wiring |
| 2021 Mercedes-Benz AMG GLS63 | wiring |
| 2021 Mercedes-Benz AMG GLE53 | wiring |
| 2020 Mercedes-Benz Gle 580 | wiring |
| 2021 Mercedes-Benz Gle 580 | wiring |
| 2022 Mercedes-Benz Gle 450 | wiring |
| 2022 Mercedes-Benz AMG GLE53 | wiring |
| 2022 Mercedes-Benz Gle 580 | wiring |
| 2022 Mercedes-Benz AMG GLE63 S | wiring |
| 2022 Mercedes-Benz Gls 450 | wiring |
| 2022 Mercedes-Benz AMG GLS63 | wiring |
| 2023 Mercedes-Benz AMG GLE53 | wiring |
| 2023 Mercedes-Benz Gle 450 | wiring |
| 2023 Mercedes-Benz Gle 350 | wiring |
| 2023 Mercedes-Benz Gle 580 | wiring |
| 2023 Mercedes-Benz AMG GLE63 S | wiring |
| 2023 Mercedes-Benz Gls 450 | wiring |
| 2023 Mercedes-Benz Gls 580 | wiring |
| 2023 Mercedes-Benz AMG GLS63 | wiring |
| 2024 Mercedes-Benz AMG GLE53 | wiring |
| 2024 Mercedes-Benz Gle 350 | wiring |
| 2024 Mercedes-Benz Gle 450 | wiring |
| Units affected | 116,020 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An overheated 48-Volt ground connection increases the risk of a fire. There is no warning before the failure begins; once it happens, the instrument cluster can show messages about the 48V onboard power supply. Treat that as a reason to contact the dealer and schedule the recall repair soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2019-2024 Mercedes-Benz vehicle is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free inspection and tightening of the 48-Volt ground connection under the passenger seat, which addresses the overheating fire risk.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 24V207 when you call.
- Ask the dealer when the vehicle can be inspected, and avoid parking near structures if you notice heat, smoke, or an electrical smell before the repair.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the 48 volt ground connection under the passenger seat and tightens it as needed. The inspection, tightening, parts, and labor are free under the recall. MBUSA's standard reimbursement plan provides a path to claim eligible out-of-pocket repairs paid before the recall notice because some vehicles were subject to this condition before owner notices were sent. Bring repair invoices and proof of payment to the service desk, or contact MBUSA customer service to ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 15, 2024 | NHTSA published the recall |
|---|---|
| March 22, 2024 | Dealer notification began |
| March 22, 2024 | Dealer notification ended |
| May 3, 2024 | Owner notification mailed |
| May 3, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V207?
Recall 24V207 covers 116,020 2019-2024 Mercedes-Benz GLE and GLS vehicles with a 48-Volt ground connection that was not secured properly. The loose connection can overheat and increase the risk of a fire. Mercedes-Benz dealers will inspect and tighten the connection for free.
What should I do if my 2019-2024 Mercedes-Benz GLE or GLS is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V207. If it is, contact a franchised Mercedes-Benz dealer to schedule the 48-Volt ground connection inspection and tightening. Reference recall number 24V207 or Mercedes-Benz recall number 2024040002 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mercedes-Benz says dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge, at a franchised Mercedes-Benz dealer.
What is the safety risk in recall 24V207?
The safety risk is fire. Mercedes-Benz reported that a 48-Volt ground connection under the passenger seat can overheat when it is not secured properly. If your VIN is included, arrange the dealer inspection and repair without waiting for another notice.
What if I bought my Mercedes-Benz GLE or GLS used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Mercedes-Benz is included, then call a franchised Mercedes-Benz dealer and reference recall 24V207.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V207000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 24V207 |
| NHTSA recall # (full) | 24V207000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →