2021-2025 Kenworth T180-W990 Recall 24V190: Gear Shifter

Recall 24V190 covers 70,509 2021-2025 Kenworth trucks for improperly crimped gear shifter connectors. Repair is free at any franchised Kenworth dealer.

What's wrong?

The right-hand shift stalk on the 2021-2025 Kenworth trucks in this recall is the column-mounted transmission shift control. It sends the driver's gear-selection command through electrical connectors so the automatic transmission control system knows what position the shifter is in. When those connectors stay tight, the truck and transmission control module keep talking to each other.

On the recalled trucks, the internal and external connector wires in the shift stalk were not crimped correctly during manufacturing. A crimp is the squeezed metal connection that holds a wire to its terminal. If that connection opens or weakens, the electrical signal drops out and the transmission control system loses the shifter message.

The warning sign is a transmission fault message on the dash display. Treat that message as a shift-stalk communication problem and have the truck checked by a Kenworth dealer.

Who's affected?

The scope spans truck models from 2021 through 2025, all using the same transmission shift control.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Loss of communication between the gear shifter and transmission can leave the vehicle disabled after it comes to a stop, which raises crash risk. A transmission fault message appears on the dash when communication is lost. If you see that warning, stop in a safe place and call the dealer. Repair will be free at any franchised Kenworth dealer once available.

What should I do?

1. Check your VIN to confirm your 2021-2025 Kenworth truck is included in this recall.
2. Watch for the Kenworth owner letter mailed December 15, 2025, and keep it with your truck records.
3. Contact a franchised Kenworth dealer and ask about the free gear-shifter inspection that addresses the communication loss between the shifter and transmission.
4. Reference recall number 24V190 when you call the dealer. Kenworth also lists recall number 24KWE for this repair.
5. Drive with extra caution until the repair is complete. If the truck becomes disabled after a stop, move it only when it is safe to do so.

What happens at the repair

Once PACCAR opens the dealer repair, a Kenworth technician will inspect the gear shifter assembly and replace the right-hand shift stalk assembly when the connector issue is found. The final dealer repair will be free once available, with parts and labor covered under the recall. Owners who paid out of pocket before receiving the recall notice can seek reimbursement through PACCAR's general reimbursement plan. Keep repair invoices and proof of payment for the claim process.

Timeline

Frequently asked questions

More information

Source documents

• Download Quarterly Report (PDF) · RCLQRT
• Download Recall Report (PDF) · RCLRPT
• Download Owner Notice (PDF) · RCMN
• Download Owner Notification Letter (PDF) · RCONL
• Download Misc. Document (PDF) · RMISC
• Download Recall Document (PDF) (PDF) · RIONL
• Download Recall Document (PDF) (PDF) · RCSB
• Download Recall Acknowledgement (PDF) · RCAK

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →