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Campaign 24V186 Posted March 8, 2024 50 units

2023-2024 Coachmen Prism Recall 24V186: Label Error

Recall 24V186 covers 50 2023-2024 Coachmen Prism motorhomes with incorrect seat-belt label information. Coachmen sends corrected labels free.

Coachmen is recalling 50 2023-2024 Prism motorhomes because the Federal Information label can list the wrong number of seat belts and cargo carrying capacity. That incorrect capacity information can lead to an overloaded vehicle and increase crash risk, and Coachmen dealers will complete the recall repair free of charge.

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What's wrong?

The Federal Placard on a 2023-2024 Coachmen Prism is the label that tells an owner how the motorhome was certified. It lists seating information and cargo carrying capacity, which is the weight left for people, gear, water, and other load after the vehicle's base weight is accounted for. That label helps owners avoid loading the motorhome beyond its certified limit.

On affected Prism motorhomes, the label was printed with the wrong seat belt count because of an engineering clerical error. Manufacturing records showed 4 seat belts in the vehicle, but the Federal Placard listed 2 seated positions. That mismatch also made the cargo carrying capacity information incorrect, so the label did not match the way the motorhome was built.

There is no warning sign before failure. This is a label accuracy problem, not a part that changes how the motorhome feels while driving. Owners will notice it only by checking the Federal Placard against the corrected recall information.

Who's affected?

Covers two Prism model years, both tied to the same vehicle label issue.

2023 Coachmen Prism vehicle label (placard or certification)
2024 Coachmen Prism vehicle label (placard or certification)
Units affected50
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

An incorrect cargo carrying capacity label can lead you to overload the vehicle, which increases the risk of a crash. There is no warning sign tied to the label error, so use the corrected cargo label before loading people and gear. Repair is free at any franchised Coachmen dealer.

What should I do?

  1. Check your VIN to confirm your 2023-2024 Coachmen Prism is included in this recall.
  2. Contact Coachmen customer service at 1-574-825-8487 to request the free replacement Federal Information label if it has not arrived.
  3. Reference recall number 24V186 when you call, and keep the owner letter with your motorhome records.
  4. Install the new label before loading the motorhome so the seat-belt count and cargo carrying capacity information are correct.

What happens at the repair

Coachmen will mail replacement Federal Information labels with installation instructions. The recall remedy is available and free. If you are comfortable applying the new placard yourself, follow the mailed instructions and replace the incorrect label. If you prefer dealer installation, a Coachmen service technician installs the Federal Information label at no charge. The corrected label fixes the seat belt count and cargo carrying capacity information shown on the motorhome.

Timeline

March 8, 2024 NHTSA published the recall
March 13, 2024 Owner notification mailed
April 17, 2024 Dealer notification began
April 17, 2024 Dealer notification ended
April 17, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V186?

Recall 24V186 covers 50 2023-2024 Coachmen Prism motorhomes with a Federal Information label that lists the wrong number of installed seat belts. That error gives owners incorrect cargo carrying capacity information, which can lead to overloading and increase crash risk.

What should I do if my 2023-2024 Coachmen Prism is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 24V186. If it is, contact Coachmen customer service at 1-574-825-8487 and ask about the replacement Federal Information label for Forest River recall 215-1747.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to fix the recall condition at no cost, and Forest River will mail the corrected label free of charge. Keep the new label with the vehicle information records once it arrives.

What is the safety risk?

The risk is incorrect cargo carrying capacity information. If the label understates the seat-belt count or gives the wrong capacity, an owner can overload the motorhome without realizing it. An overloaded vehicle increases crash risk.

When were owners notified about recall 24V186?

Forest River mailed owner notification letters on March 13, 2024. If you bought the motorhome used or never received a letter, check your VIN and use recall number 24V186 when contacting Coachmen customer service.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V186000
Coachmen customer service1-574-825-8487
NHTSA recall #24V186
NHTSA recall # (full)24V186000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →