Recall 24V184 affects 245 2023 Honda Ridgeline and Passport vehicles for steering gearbox ball joint detachment. Repair is free at any franchised Honda dealer.
Honda is recalling 245 2023 Ridgeline and Passport vehicles because the inner ball joint housing in the steering gearbox assembly can loosen and detach from the steering rack. That defect can cause loss of steering control and increase crash risk; Honda dealers will complete the repair free of charge.
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What's wrong?
The steering gearbox assembly on the 2023 Honda Ridgeline and Passport is the rack-and-pinion unit that turns steering-wheel input into movement at the front wheels. Inside that assembly, the inner ball joint housing connects steering parts that need to stay fastened while the rack moves left and right. When it is assembled correctly, the joint stays tight and the vehicle responds predictably to steering input.
In recall 24V184, the inner ball joint housing was not tightened correctly on some gearboxes. Honda traced the issue to a steering gearbox workbench that did not hold the part properly during the tightening step. An operator bypassed the alarm by applying the torque wrench to a torque analyzer instead of the part, leaving the housing loose. If it loosens further and detaches from the steering rack, the driver can lose steering control.
The warning sign is abnormal noise or vibration from the steering system. If you hear or feel that while steering, treat it as a steering problem, not ordinary road noise.
Who's affected?
Covers the Ridgeline pickup and Passport SUV from the 2023 model year, both using the same steering gearbox assembly.
| 2023 Honda Ridgeline | steering system |
|---|---|
| 2023 Honda Passport | steering system |
| Units affected | 245 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Loss of steering control increases crash risk. If the steering system makes abnormal noise or vibration, stop driving as soon as it is safe and call a Honda dealer for inspection. Dealers will inspect the steering gearbox and replace it as needed. Repair is free at any franchised Honda dealer.
What should I do?
- Check your VIN to confirm your 2023 Honda Ridgeline or Passport is included in this recall.
- Contact a franchised Honda dealer to schedule the free steering-gearbox inspection or replacement that fixes the loose inner ball joint housing.
- Bring the recall notice if Honda mailed one. If not, reference recall number 24V184 when you call.
- Avoid unnecessary driving until the dealer completes the repair because loss of steering control increases crash risk.
- Call Honda customer service at 1-888-234-2138 with questions about Honda recall LHY.
What happens at the repair
At the dealer, a Honda technician inspects the steering gearbox assembly and replaces the steering gearbox if the inspection shows replacement is needed. The recall repair is free, including parts and labor. If you already paid out of pocket for this steering gearbox repair, Honda's recall reimbursement plan covers eligible documented expenses. Bring your repair paperwork and payment records to the service desk, or contact Honda customer service for claim instructions before your appointment.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 7, 2024 | NHTSA published the recall |
|---|---|
| March 8, 2024 | Dealer notification began |
| March 8, 2024 | Dealer notification ended |
| April 11, 2024 | Owner notification mailed |
| April 15, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V184?
Recall 24V184 covers 245 2023 Honda Ridgeline and Passport vehicles with a steering gearbox defect. The inner ball joint housing can loosen and detach from the steering rack, causing loss of steering control and increasing crash risk. Honda dealers will inspect and replace the steering gearbox for free when required.
What should I do if my 2023 Honda Ridgeline or Passport is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V184. If it is, contact a franchised Honda dealer to schedule the steering gearbox inspection. Reference recall number 24V184 or Honda recall number LHY when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Honda will inspect and replace the steering gearbox for free when required. The work must be handled through a franchised Honda dealer.
What is the safety risk in recall 24V184?
The safety risk is loss of steering control. In affected 2023 Honda Ridgeline and Passport vehicles, the inner ball joint housing in the steering gearbox assembly can loosen and detach from the steering rack, increasing crash risk. Confirm your VIN before scheduling service.
What if I bought my 2023 Honda Ridgeline or Passport used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Honda mailed owner notification letters on April 11, 2024, but used-vehicle owners do not always receive them. Check your VIN, then call a Honda dealer with recall number 24V184.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V184000 |
|---|---|
| Honda customer service | 1-888-234-2138 |
| NHTSA recall # | 24V184 |
| NHTSA recall # (full) | 24V184000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →