Recall 24V183 affects 258 2019-2020 Jaguar I-Pace vehicles for high-voltage battery overheating. Park outside. Repair is free at any franchised Jaguar dealer.
An overheating high-voltage battery increases the risk of a fire. Park outside and away from structures until the battery replacement is complete, and schedule the recall repair soon. Repair is free at any franchised Jaguar dealer.
Jaguar is recalling 258 2019-2020 I-Pace vehicles under recall 24V183 because the high-voltage battery can overheat. An overheated battery increases the risk of a fire, so owners should park outside and away from structures until a Jaguar dealer completes the free repair.
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What's wrong?
The high-voltage battery pack in a 2019-2020 Jaguar I-Pace is the main propulsion battery. It stores the energy that powers the electric drive system and sends that power through the vehicle's electrical controls. The pack sits under the vehicle and must manage high electrical load while keeping battery cells within a safe temperature range.
On the recalled I-Pace vehicles, the battery pack can overheat. Jaguar identified the affected group by matching battery serial numbers to VINs for packs made on or before May 31, 2018. The concern is tied to the high-voltage battery pack assembly, not to a normal service battery or charging cable.
There is no warning sign before failure. Treat any battery warning message, burning smell, smoke, unusual heat, or charging problem as a reason to stop using the vehicle and contact a Jaguar dealer.
Who's affected?
Covers the 2019 and 2020 I-Pace model years with the same high-voltage traction battery assembly.
| 2019 Jaguar I-Pace | high-voltage traction battery |
|---|---|
| 2020 Jaguar I-Pace | high-voltage traction battery |
| Units affected | 258 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An overheating high-voltage battery increases the risk of a fire. Park outside and away from structures until the battery replacement is complete, and schedule the recall repair soon. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Jaguar I-Pace is included in this recall.
- Contact a franchised Jaguar dealer to schedule the free high-voltage battery replacement for the overheating battery defect.
- Bring the recall notice if Jaguar mailed one, or reference recall number 24V183 and Jaguar recall H484 when you call.
- Tell the dealer if your I-Pace was repaired under recall 23V369, because this recall requires the new remedy.
- Ask Jaguar customer service at 1-800-452-4827 about appointment questions before the dealer visit.
What happens at the repair
At the dealer, a Jaguar technician replaces the high-voltage battery in the 2019-2020 I-Pace with the new recall remedy. This recall covers vehicles that were previously recalled under 23V-369, so the earlier recall work does not close this campaign. The battery replacement and labor are free under 24V183. If you already paid for a repair of this defect, Jaguar Land Rover's reimbursement plan covers qualifying expenses under its usual terms and conditions. Bring repair documentation to the service desk or contact Jaguar customer service at 1-800-452-4827.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 7, 2024 | NHTSA published the recall |
|---|---|
| March 21, 2024 | Dealer notification began |
| March 21, 2024 | Dealer notification ended |
| April 26, 2024 | Interim owner notification (was planned for this date) |
| June 26, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V183?
Recall 24V183 covers 258 2019-2020 Jaguar I-Pace vehicles whose high-voltage battery can overheat, increasing fire risk. Jaguar dealers will replace the high-voltage battery for free. These vehicles were previously recalled under 23V-369 and still need the new remedy completed.
What should I do if my 2019-2020 Jaguar I-Pace is on this recall?
Check your VIN to confirm your specific I-Pace is included in recall 24V183. If it is, contact a franchised Jaguar dealer to schedule the high-voltage battery replacement. Park outside and away from structures until the repair is complete.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jaguar dealers will replace the high-voltage battery free of charge. Reference recall 24V183 or Jaguar recall H484 when you call the dealer.
What is the safety risk?
The safety risk is fire from an overheating high-voltage battery. Park the vehicle outside and away from structures until a franchised Jaguar dealer completes the battery replacement. The VIN decides whether this recall applies to your specific I-Pace.
What if I bought my Jaguar I-Pace used?
The free repair still applies. Recalls follow the vehicle, not the first owner. If you never received Jaguar's mailed notice from June 26, 2024, check your VIN and contact a franchised Jaguar dealer with recall 24V183 or Jaguar recall H484.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V183000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 24V183 |
| NHTSA recall # (full) | 24V183000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →