Recall 24V179 affects 79 2024 Prevost H3-45 and H3-45 Vip vehicles for chafing battery cables. Repair is free at any franchised Prevost dealer.
Prevost is recalling 79 2024 H3-45 and H3-45 Vip vehicles because an improperly installed grommet leaves battery cables rubbing against a metal panel, which can cause a short circuit. A short circuit increases fire risk and passenger injury risk during an evacuation, and Prevost dealers will complete the recall repair free of charge.
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What's wrong?
The grommet on the 2024 Prevost H3-45 and H3-45 Vip is a protective rubber fitting around the battery cables where they pass through a metal panel. Its job is to hold the cables away from the panel edge so vibration and normal body movement do not wear through the cable insulation. That insulation keeps electrical current inside the cable.
On the recalled vehicles, the grommet was not installed correctly during manufacturing because the battery cable assembly instructions were not followed. With the grommet out of position, the battery cables can rub against the metal panel edge. That rubbing can damage the insulation and let the cable short circuit against the panel.
There is no warning sign before failure. An owner is not expected to see a dashboard message, hear a noise, or feel a drivability change before the cable insulation is damaged.
Who's affected?
Covers both H3-45 variants for the 2024 model year, tied to the same battery cable grommet.
| 2024 Prevost H3-45 | battery |
|---|---|
| 2024 Prevost H3-45 Vip | battery |
| Units affected | 79 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An electrical short circuit increases the risk of a fire. If a fire starts in traffic, passengers can face an unsafe evacuation and a higher risk of injury. There is no warning sign before failure, so schedule the inspection soon and follow Prevost guidance until it is complete. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2024 Prevost H3-45 or H3-45 Vip is included in this recall.
- Contact a franchised Prevost dealer to schedule the free grommet inspection and reinstallation, which protects the battery cables from chafing and short circuiting.
- Bring the recall notice if Prevost mailed one. If not, reference recall number 24V179 when you call.
- Ask Prevost customer service at 1-866-870-2046 whether the vehicle should remain out of passenger service until the repair is complete.
What happens at the repair
At the dealer, a Prevost technician inspects the grommet where the battery cables pass through the metallic panel. If the grommet was installed incorrectly or is not protecting the cables, the technician reinstalls it so the cables do not rub against the panel edge. The recall repair is free, with parts and labor covered. If you already paid to inspect and correct this defect before the recall launched, contact Prevost customer service and ask to use Prevost's reimbursement plan for that prior repair.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 6, 2024 | NHTSA published the recall |
|---|---|
| April 8, 2024 | Owner notification mailed |
| April 19, 2024 | Dealer notification began |
| April 19, 2024 | Dealer notification ended |
| April 19, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 19, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V179?
Recall 24V179 covers 79 2024 Prevost H3-45 and H3-45 Vip vehicles with a battery-cable grommet that was improperly installed. The cables can chafe against a metal panel and short circuit, increasing the risk of fire and passenger injury. Prevost will inspect and reinstall the grommet for free.
What should I do if my 2024 Prevost H3-45 or H3-45 Vip is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V179. If it is, contact a franchised Prevost dealer or Prevost customer service at 1-866-870-2046 to arrange the free grommet inspection and reinstallation. Reference Prevost recall SR24-12 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Prevost says it will inspect and reinstall the battery-cable grommet, if needed, free of charge at a franchised Prevost service location.
What is the safety risk?
The safety risk is an electrical short circuit that increases the risk of a fire. Prevost also reported that a vehicle fire can force an evacuation in uncontrolled traffic, increasing the risk of injury to passengers. Confirm your VIN and schedule the free inspection if your vehicle is included.
When were owners notified about recall 24V179?
Prevost mailed owner notification letters on April 8, 2024. If you bought the vehicle used or did not receive a letter, the VIN still decides whether recall 24V179 applies. Check your VIN, then contact Prevost or a franchised Prevost service location if it is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V179000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 24V179 |
| NHTSA recall # (full) | 24V179000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →