Recall 24V178 affects 23 2022-2023 Prevost H3-45 and H3-45 Vip vehicles for steering-column-joint failure. Do not drive. Repair is free at any franchised Prevost dealer.
Loss of steering control increases the risk of a crash. Do not drive the vehicle, including short trips, until the steering column joints are replaced. If the vehicle needs to move, call the dealer and ask about towing. Report clicking, rattling, or extra steering free play if you notice them. Repair is free at any franchised Prevost dealer.
Prevost is recalling 23 2022-2023 H3-45 Vip and H3-45 vehicles under recall 24V178 because steering column joints can fail and cause loss of steering control. Do not drive an included coach; loss of steering control increases the risk of a crash, and Prevost dealers will complete the free repair.
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What's wrong?
The steering column double joint on 2022-2023 Prevost H3-45 Vip and H3-45 vehicles connects sections of the steering column between the steering wheel and the rest of the steering gear. It lets driver input pass through the column while allowing the column angles to line up correctly.
On the recalled vehicles, Prevost installed a non-qualified joint that was not intended for vehicles delivered to end users. That joint was supposed to be replaced with a fully qualified steering column joint before delivery. If the non-qualified joint fails, the driver loses steering control. Do not drive a vehicle with an included VIN until the recall repair is complete.
Before failure, the driver can notice abnormal clicking or rattling from the steering area. The steering wheel can also develop more free play than usual, meaning it moves farther before the vehicle responds.
Who's affected?
Covers the H3-45 and H3-45 Vip across the 2022 and 2023 model years, tied to the same steering column double joint.
| 2022 Prevost H3-45 Vip | steering column |
|---|---|
| 2023 Prevost H3-45 | steering column |
| 2023 Prevost H3-45 Vip | steering column |
| Units affected | 23 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Loss of steering control increases the risk of a crash. Do not drive the vehicle, including short trips, until the steering column joints are replaced. If the vehicle needs to move, call the dealer and ask about towing. Report clicking, rattling, or extra steering free play if you notice them. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Prevost H3-45 Vip or H3-45 is included in this recall.
- Do not drive the vehicle until the steering column joints are replaced.
- Arrange a tow if the vehicle has to be moved to the dealer; do not drive it there yourself.
- Contact a franchised Prevost dealer to schedule the free steering-column-joint replacement that fixes the loss-of-steering-control risk.
- Bring the recall notice if Prevost mailed one, or reference recall number 24V178 when you call.
What happens at the repair
Do not drive the vehicle until this repair is complete. At the dealer, a Prevost technician replaces the steering column joints covered by the recall. Parts and labor are free under the recall. If you already paid to inspect and correct this defect before the safety recall launched, Prevost's reimbursement plan covers the correction. Bring your repair paperwork and payment documentation to the service desk so the claim can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 6, 2024 | NHTSA published the recall |
|---|---|
| March 19, 2024 | Owner notification mailed |
| April 19, 2024 | Dealer notification began |
| April 19, 2024 | Dealer notification ended |
| April 19, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V178?
Recall 24V178 covers 23 2022-2023 Prevost H3-45 Vip and H3-45 vehicles with steering column joints that can fail and cause loss of steering control. Prevost will replace the steering column joints for free.
What should I do if my 2022-2023 Prevost H3-45 Vip or H3-45 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V178. If it is included, do not drive it. Contact a franchised Prevost dealer or Prevost customer service at 1-866-870-2046 and ask how to arrange the free steering column joint replacement.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Prevost will replace the steering column joints free of charge at a franchised Prevost dealer once your VIN is confirmed in recall 24V178.
What does do not drive mean for this Prevost recall?
Do not drive the vehicle until the steering column joint repair is complete. The recall involves steering column joints that can fail and cause loss of steering control, increasing crash risk. Ask the dealer or Prevost customer service how the vehicle should be moved for repair.
When were owners notified about recall 24V178?
Prevost mailed owner notification letters on March 19, 2024. If you bought the vehicle used or did not receive a letter, check your VIN and reference recall 24V178 when you contact a franchised Prevost dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V178000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 24V178 |
| NHTSA recall # (full) | 24V178000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →