Recall 24V172 covers 19 2023-2024 Winnebago Sunstar motorhomes with tire label and GVWR errors. Corrected label is free once Winnebago mails the final notice.
Winnebago is recalling 19 2023-2024 Sunstar motorhomes because the tire information label lists the wrong tire size and Gross Vehicle Weight Rating. If owners follow that label, tires that do not meet GVWR specifications can be installed, affecting vehicle control and increasing crash risk; the repair at a Winnebago dealer will be free once Winnebago opens it.
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What's wrong?
The certification label on a 2023-2024 Winnebago Sunstar is the sticker that tells an owner and service shop the correct tire size and Gross Vehicle Weight Rating. GVWR is the maximum loaded weight the motorhome is rated to carry. That label is supposed to match the motorhome's actual build so tires, loading decisions, and service checks start from the right information.
On the affected Sunstar motorhomes, incorrect programming put the wrong tire size and weight rating onto the printed certification label. The motorhome itself is not failing in the way a brake hose or steering part fails. The problem is that the label gives the wrong reference information, which defeats the purpose of the required tire and weight label.
There is no warning sign before failure. An owner can notice the issue only by comparing the certification label with the motorhome's actual tire information or by having a Winnebago dealer confirm the correct label information.
Who's affected?
Covers consecutive Sunstar model years with the same certification-label issue.
| 2023 Winnebago Sunstar | vehicle label (placard or certification) |
|---|---|
| 2024 Winnebago Sunstar | vehicle label (placard or certification) |
| Units affected | 19 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Incorrect tire information can lead to tires that do not meet GVWR specifications, affecting vehicle control and increasing the risk of a crash. Until the corrected label is available, use the existing tire and weight information cautiously and confirm any tire replacement with Winnebago. Repair will be free at any franchised Winnebago dealer once Winnebago opens it.
What should I do?
- Check your VIN to confirm your 2023-2024 Winnebago Sunstar is included in this recall.
- Watch for Winnebago's final owner notice and corrected certification label before changing the label.
- Call Winnebago customer service at 1-641-585-6939 with questions and reference recall number 24V172.
- Avoid installing replacement tires based only on the incorrect tire label; confirm tire size and GVWR information before tire service.
What happens at the repair
Winnebago has handled this recall by mail, not by asking owners to schedule a repair visit. Interim owner letters were mailed May 1, 2024. Once the final remedy is available, Winnebago will mail a corrected certification label for the 2023-2024 Sunstar, free of charge. The corrected label gives the proper tire size and Gross Vehicle Weight Rating information. If you've already paid for a related label correction or documentation issue, reimbursement requests go through Winnebago's general reimbursement plan. Keep any repair paperwork or payment records for that claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 1, 2024 | NHTSA published the recall |
|---|---|
| March 12, 2024 | Dealer notification began |
| March 12, 2024 | Dealer notification ended |
| October 16, 2024 | Owner notification mailed |
| October 16, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V172?
Recall 24V172 covers 19 2023-2024 Winnebago Sunstar motorhomes with tire information labels that list the wrong tire size and Gross Vehicle Weight Rating. Incorrect label information can lead to tires that do not match GVWR specifications, affecting vehicle control and increasing crash risk.
What should I do if my 2023-2024 Winnebago Sunstar is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 24V172. If it is, contact Winnebago customer service at 1-641-585-6939 and ask about the corrected certification label. Winnebago is mailing the corrected label free of charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. For recall 24V172, Winnebago will provide the corrected certification label free of charge, so owners do not pay for the recall remedy.
Is it safe to drive my Winnebago Sunstar before the corrected label arrives?
The recall does not carry a do-not-drive order. The safety concern is that the incorrect label can lead to tires being installed that do not meet the motorhome's GVWR specifications. Confirm the correct tire size and rating before tire service, and ask Winnebago for guidance.
What if I bought my Winnebago Sunstar used?
The free recall remedy still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2023-2024 Sunstar is included, then contact Winnebago with recall 24V172 if you need the corrected certification label.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V172000 |
|---|---|
| Winnebago customer service | 1-641-585-6939 |
| NHTSA recall # | 24V172 |
| NHTSA recall # (full) | 24V172000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →