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Campaign 24V165 Posted February 29, 2024 191 units

2024 BMW K 1600/R 1250 RT Recall 24V165: Front Strut

Recall 24V165 affects 191 2024 BMW K 1600 and R 1250 RT motorcycles for front spring strut failure. Repair is free at BMW dealers.

BMW is recalling 191 2024 K 1600 GTL, K 1600 GT, K 1600 B, and R 1250 RT motorcycles because the front spring strut can contain an incorrectly manufactured proportional valve that loosens and leads to strut failure. A failed strut can cause loss of stability while riding and increase crash risk; BMW dealers will replace the front spring strut free of charge.

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What's wrong?

The ESA front spring strut on these 2024 BMW K 1600 GTL, K 1600 GT, K 1600 B, and R 1250 RT motorcycles is part of the front suspension. It supports the front of the motorcycle and uses damping to control how the wheel moves after bumps, braking, or steering input.

In NHTSA campaign 24V165, the problem is inside the strut's damper. A proportional valve, the part that helps control fluid flow inside the damper, was made from material that did not match the supplier specification. Over service life, that valve can loosen from its post. Once it loosens, the strut loses damping function, which can lead to strut failure and a loss of stability.

There is no warning sign before failure. That means an owner should not count on noise, a dashboard message, or a clear change in ride feel before the front strut stops working correctly.

Who's affected?

The K 1600 GTL, K 1600 GT, K 1600 B, and R 1250 RT are grouped by the same ESA front spring strut on the front suspension.

2024 BMW K 1600 GTL front suspension
2024 BMW K 1600 GT front suspension
2024 BMW K 1600 B front suspension
2024 BMW R 1250 RT front suspension
Units affected191

A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific motorcycle is included.

What's the safety risk?

A loss of stability while riding increases the risk of a crash. If your VIN is included, schedule the dealer inspection soon and ride only as needed until the front spring struts are checked. Repair is free at any franchised BMW dealer.

What should I do?

  1. Check your VIN to confirm your 2024 BMW K 1600 GTL, K 1600 GT, K 1600 B, or R 1250 RT is included in this recall.
  2. Contact a franchised BMW dealer to schedule the free front spring strut inspection and replacement that addresses strut failure and loss of stability.
  3. Bring the recall notice if BMW mailed one. If not, reference recall number 24V165 when you call.
  4. Ride cautiously until the repair is complete, and stop riding if the motorcycle feels unstable.
  5. Call BMW customer service at 1-800-525-7417 with questions about recall number 24V165.

What happens at the repair

At the dealer, a BMW technician inspects the front spring strut production dates and replaces the front spring struts as needed. The replacement parts and labor are covered under the recall. Out-of-pocket repairs already paid are handled through the BMW New Vehicle Limited Warranty program, not through a separate reimbursement program, because BMW says the condition would have been covered by that warranty before the recall notice. Ask the service desk how warranty coverage applies if you have prior repair paperwork.

ReimbursementWarranty coverage applies

Timeline

February 29, 2024 NHTSA published the recall
March 1, 2024 Dealer notification began
March 1, 2024 Dealer notification ended
April 22, 2024 Interim owner notification (was planned for this date)
April 29, 2024 Owner notification mailed

Frequently asked questions

What is recall 24V165?

Recall 24V165 covers 191 2024 BMW K 1600 GTL, K 1600 GT, K 1600 B, and R 1250 RT motorcycles. The front spring strut can have an incorrectly manufactured proportional valve that loosens. This can lead to strut failure and loss of stability. BMW dealers will inspect the strut production dates and replace the front spring struts if needed for free.

What should I do if my 2024 BMW K 1600 GTL, K 1600 GT, K 1600 B, or R 1250 RT is on this recall?

Check your VIN to confirm your specific motorcycle is included in recall 24V165. If it is, call a franchised BMW dealer or BMW customer service at 1-800-525-7417 to schedule the front spring strut inspection. Reference recall 24V165 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and BMW's remedy says dealers will inspect the strut production dates and replace the front spring struts if needed free of charge.

What is the safety risk?

The safety risk is loss of stability while riding. If the front spring strut fails, the motorcycle can become harder to control, increasing crash risk. Check your VIN, then schedule the free dealer inspection if your motorcycle is included.

When were BMW owner letters mailed?

BMW mailed owner notification letters on April 29, 2024. If you bought the motorcycle used or never received a letter, do not rely on mail history. Check your VIN to confirm whether your specific motorcycle is included in recall 24V165.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V165000
BMW customer service1-800-525-7417
NHTSA recall #24V165
NHTSA recall # (full)24V165000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →