Recall 24V164 covers 272 2025 International Lt, Hx, Mv, and Hv trucks for steering gear teeth fractures. Dealer repair is free once available.
International is recalling 272 2025 Lt, Hx, Mv, and Hv vehicles because the steering gear sector shaft was improperly heat-treated and the gear teeth can crack or fracture. Fractured teeth can cause loss of steering control and raise crash risk; the International dealer repair will be free once available.
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What's wrong?
The steering gear on 2025 International Lt, Hx, Mv, and Hv trucks is the heavy mechanical unit that turns steering-wheel input into movement at the front wheels. Inside it, the sector shaft carries gear teeth that mesh with the rest of the steering gear, so the truck responds smoothly when the driver turns the wheel.
On affected trucks, the sector shaft was not heat-treated correctly. That leaves the gear teeth softer than required, so they are less durable than properly hardened teeth. As the steering gear moves under normal load, a weakened tooth can crack or fracture. If that happens, steering effort can become uneven as the gear passes over the damaged spot.
The driver can hear a popping sound when a tooth fractures. The driver can also feel lumpy or non-smooth steering effort as the gear moves through the cracked or fractured location.
Who's affected?
The same steering gear component links the Lt, Hx, Mv, and Hv models in this recall.
| 2025 International Lt | steering gear |
|---|---|
| 2025 International Hx | steering gear |
| 2025 International Mv | steering gear |
| 2025 International Hv | steering gear |
| Units affected | 272 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2025 International model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Fractured steering gear teeth can cause a loss of steering control and increase the risk of a crash. A popping sound, lumpy steering, or non-smooth steering effort signals the gear is moving through a cracked or fractured area. If either sign appears, park when safe and call an International dealer for guidance. Repair will be free at any franchised International dealer once available.
What should I do?
- Check your VIN to confirm your 2025 International Lt, Hx, Mv, or Hv is included in this recall.
- Watch for International's recall notice if you have not received it, and keep it with the vehicle records.
- Call International customer service at 1-800-448-7825 or contact a franchised International dealer to ask when the free steering-gear replacement opens.
- Reference recall number 24V164 when you call, and explain that the steering gear sector shaft teeth can crack or fracture.
- Limit driving until the repair is complete; fractured steering gear teeth can cause loss of steering control.
What happens at the repair
At the dealer, an International technician will replace the steering gears once the final repair opens. The steering gear sector shaft was improperly heat-treated, so the repair focuses on replacing the affected steering gear assembly rather than adjusting it. The final dealer repair will be free once available. International's standard reimbursement plan applies to eligible steering-gear repairs paid before the recall notice, with instructions included in the customer notification. Keep prior repair invoices and payment records for that claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 29, 2024 | NHTSA published the recall |
|---|---|
| September 30, 2024 | Dealer notification began |
| September 30, 2024 | Dealer notification ended |
| September 30, 2024 | Owner notification mailed |
| September 30, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 30, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V164?
Recall 24V164 covers 272 2025 International Lt, Hx, Mv, and Hv vehicles with steering gear sector shafts that were improperly heat-treated. The gear teeth can crack or fracture, which can cause loss of steering control and increase crash risk. International dealers will replace the steering gears for free.
What should I do if my 2025 International Lt, Hx, Mv, or Hv is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V164. If it is included, contact a franchised International dealer and reference recall 24V164 or Navistar recall 24505. Ask about steering gear replacement timing. The dealer repair is free once International opens the remedy.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and International dealers will replace the steering gears free of charge. Parts and labor are covered for included vehicles under recall 24V164.
What is the safety risk?
The risk is loss of steering control. The steering gear sector shaft teeth can crack or fracture, which can prevent normal steering response and increase crash risk. If your VIN is included, ask the International dealer whether the vehicle needs towing or special handling before repair.
When were owners notified about recall 24V164?
International mailed owner notification letters on September 30, 2024. If you bought the vehicle used or never received the letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised International dealer with recall 24V164 or Navistar recall 24505.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V164000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 24V164 |
| NHTSA recall # (full) | 24V164000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →