Recall 24V141 affects 77 2022-2024 Mercedes-Benz Tourrider Business and Tourrider Premium vehicles for unexpected wheelchair-lift barrier deployment. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 77 2022-2024 Tourrider Business and Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts because the lift's outer barrier can deploy unexpectedly. If the barrier moves at the wrong time, the platform does not securely retain the wheelchair, increasing injury risk for lift occupants; Mercedes-Benz dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The BraunAbility wheelchair platform lift on 2022-2024 Mercedes-Benz Tourrider Business and Tourrider Premium coaches is the lift assembly used to move a wheelchair user between the ground and the coach floor. Its outer barrier is the edge flap at the outside end of the platform. During normal operation, that barrier helps keep the wheelchair from rolling off the platform while the lift is raised or lowered.
In NHTSA campaign 24V141, the problem is tied to the ground sensing pressure sensor. That sensor is responsible for opening the outer barrier at the right point in the lift cycle. On affected coaches, the sensor is located incorrectly, so the lift can command the outer barrier to open too early instead of after the platform reaches the proper position.
What an owner or operator can notice is the outer barrier deploying prematurely. If the barrier opens before expected during lift operation, treat that as the warning sign and have the lift inspected before using it again.
Who's affected?
Covers Tourrider Business and Tourrider Premium buses across 2022, 2023, and 2024, all using the NULC65S32X60I wheelchair platform lift.
| 2022 Mercedes-Benz Tourrider Business | Equipment adaptive/mobility |
|---|---|
| 2023 Mercedes-Benz Tourrider Business | Equipment adaptive/mobility |
| 2023 Mercedes-Benz Tourrider Premium | Equipment adaptive/mobility |
| 2024 Mercedes-Benz Tourrider Premium | Equipment adaptive/mobility |
| 2024 Mercedes-Benz Tourrider Business | Equipment adaptive/mobility |
| 2022 Mercedes-Benz Tourrider Premium | Equipment adaptive/mobility |
| Units affected | 77 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Unexpected outer barrier deployment can keep the lift platform from securely retaining the wheelchair, increasing injury risk for lift occupants. The warning sign is an outer barrier that deploys too early. Treat that as a reason to stop lift use and contact the dealer. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Mercedes-Benz Tourrider Business or Tourrider Premium is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free ground-sensing-pressure-switch relocation that fixes unexpected wheelchair-lift outer-barrier deployment.
- Bring the recall notice if Mercedes-Benz mailed one, and reference recall number 24V141 when you call.
- Avoid using the wheelchair lift until the repair is complete if the outer barrier deploys unexpectedly or the platform does not securely retain the wheelchair.
What happens at the repair
At the dealer, a Mercedes-Benz technician relocates the ground sensing pressure switch for the BraunAbility wheelchair lift. The recall repair is free, and parts and labor are covered. Repairs completed under the service bulletin are handled through the DCNA warranty system, not through a separate reimbursement program. Daimler Coaches reported no customer repairs before the recall notice, so separate reimbursement is not required for this campaign. Ask the service desk how the DCNA warranty process applies if prior repair paperwork is connected to this lift issue.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 23, 2024 | NHTSA published the recall |
|---|---|
| March 26, 2024 | Owner notification mailed |
| April 19, 2024 | Dealer notification began |
| April 19, 2024 | Dealer notification ended |
| April 19, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V141?
Recall 24V141 covers 77 2022-2024 Mercedes-Benz Tourrider Business and Tourrider Premium coaches equipped with BraunAbility wheelchair lifts. The outer barrier can deploy unexpectedly, which can keep the platform from securely retaining a wheelchair. Mercedes-Benz dealers will relocate the ground sensing pressure switch for free.
What should I do if my 2022-2024 Mercedes-Benz Tourrider Business or Tourrider Premium is on this recall?
Check your VIN to confirm your specific coach is included in recall 24V141. If it is, contact a franchised Mercedes-Benz dealer to schedule the ground sensing pressure switch relocation. Reference recall 24V141 or Daimler Coaches recall TI 86.10T24282A when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Daimler Coaches says dealers will relocate the ground sensing pressure switch free of charge. Parts and labor are covered for affected 2022-2024 Mercedes-Benz Tourrider Business and Tourrider Premium coaches.
What is the safety risk with recall 24V141?
The safety risk is a wheelchair platform that does not securely retain the occupant. If the outer barrier deploys unexpectedly during lift use, the wheelchair occupant faces a higher risk of injury. The dealer repair addresses the ground sensing pressure switch tied to that barrier movement.
When were owners notified about recall 24V141?
Owner notices were mailed March 26, 2024. If you bought the coach used or never received a notice, the VIN still decides whether recall 24V141 applies. Check your VIN, then contact a franchised Mercedes-Benz dealer or Daimler Coaches customer service at 1-416-624-3558.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V141000 |
|---|---|
| Mercedes-Benz customer service | 1-416-624-3558 |
| NHTSA recall # | 24V141 |
| NHTSA recall # (full) | 24V141000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →