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Campaign 24V132 Posted February 22, 2024 338,238 units

2021-2023 Jeep Grand Cherokee Recall 24V132: Ball Joint

Recall 24V132 affects 338,238 2021-2023 Jeep Grand Cherokee vehicles for upper control arm and steering knuckle separation. Repair is free at any franchised Jeep dealer.

Jeep is recalling 338,238 2021-2023 Grand Cherokee vehicles because the upper control arm ball joint and steering knuckle can separate, letting the wheel fall outward. That failure can cause loss of vehicle control and increase crash risk, and Jeep dealers will complete the recall repair free of charge.

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What's wrong?

The upper control arm on the 2021-2023 Jeep Grand Cherokee helps locate the front wheel as the suspension moves. Its ball joint connects to the steering knuckle, the metal part that holds the wheel assembly and turns with the steering system. A pinch bolt clamps that joint in place so the wheel stays aligned and controlled.

On affected SUVs, the pinch bolts were damaged during assembly because the torque process was wrong. A damaged bolt fails to clamp the upper control arm ball joint tightly enough to the steering knuckle. If the joint separates, the wheel can fall outward and the driver can lose vehicle control. The recall repair replaces the pinch bolts.

The warning sign is an abnormal noise when driving over bumps. That noise points to a front suspension joint that is not staying clamped the way it should.

Who's affected?

Covers the 2021, 2022, and 2023 model years with the same pinch bolt used at the upper control arm and steering linkage.

2022 Jeep Grand Cherokee upper control arm
2022 Jeep Grand Cherokee steering linkage
2021 Jeep Grand Cherokee upper control arm
2021 Jeep Grand Cherokee steering linkage
2023 Jeep Grand Cherokee upper control arm
Units affected338,238
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

An upper control arm pinch bolt problem can lead to loss of vehicle control, which increases crash risk. An abnormal noise over bumps is a warning sign; treat that noise as a reason to slow down, limit driving, and schedule service soon. Repair is free at any franchised Jeep dealer.

What should I do?

  1. Check your VIN to confirm your 2021-2023 Jeep Grand Cherokee is included in this recall.
  2. Contact your nearest franchised Jeep dealer to schedule the free upper control arm pinch-bolt replacement that keeps the ball joint and steering knuckle secured.
  3. Bring the recall notice if you have it, or reference recall number 24V132 when you call.
  4. Ask Jeep customer service at 1-800-853-1403 about recall 24V132 if the dealer cannot confirm the repair path.
  5. Drive cautiously until the repair is complete. Stop driving and call the dealer if the front wheel looks out of position or the steering feels unsafe.

What happens at the repair

At the dealer, a Jeep technician replaces the upper control arm pinch bolts covered by the recall. The replacement parts and labor are free. If you have paid out of pocket for this problem before the recall notice, FCA US has a reimbursement process. Send the original receipt or other adequate proof of payment to the company so it can confirm the expense.

ReimbursementReimbursement available

Timeline

February 22, 2024 NHTSA published the recall
April 2, 2024 Owner notification mailed
April 12, 2024 Dealer notification began
April 12, 2024 Dealer notification ended
April 12, 2024 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
April 12, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V132?

Recall 24V132 covers 338,238 2021-2023 Jeep Grand Cherokee vehicles with an upper control arm ball joint and steering knuckle issue. The parts can separate, the wheel can fall outward, and the driver can lose vehicle control. Jeep dealers will replace the upper control arm pinch bolts for free.

What should I do if my 2021-2023 Jeep Grand Cherokee is on this recall?

Check your VIN to confirm your specific Grand Cherokee is included in recall 24V132. If it is, contact a franchised Jeep dealer and schedule the upper control arm pinch bolt replacement. Reference FCA recall number 10B or NHTSA campaign 24V132 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V132, Jeep dealers will replace the upper control arm pinch bolts free of charge at any franchised Jeep dealer.

Is it safe to drive my Jeep Grand Cherokee before the recall repair?

This recall does not include a do-not-drive order, but the defect can cause loss of vehicle control. If your VIN is included, schedule the repair with a Jeep dealer and ask the service desk for guidance if the vehicle feels unsafe to drive.

When were owners notified about recall 24V132?

Jeep mailed owner notification letters on April 2, 2024. If you bought the Grand Cherokee used or never received a letter, check your VIN to confirm whether your specific vehicle is included, then call a franchised Jeep dealer for the free repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V132000
Jeep customer service1-800-853-1403
NHTSA recall #24V132
NHTSA recall # (full)24V132000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →