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Campaign 24V123 Posted February 20, 2024 910 units

2023 Porsche 911 Recall 24V123: Seat Belt Retractor

Recall 24V123 affects 910 2023 Porsche 911 vehicles for seat belt retractors that do not secure child restraints. Free repair at any franchised Porsche dealer.

Porsche is recalling 910 2023 911 Carrera, 911 Carrera S, and other 911 models because the seat belt automatic locking retractor can deactivate early and leave a child restraint system unsecured. An unsecured child restraint system can increase injury risk during a crash, and the dealer repair is free at Porsche dealers.

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What's wrong?

The rear seat three-point belt on affected 2023 Porsche 911 models is the belt assembly used to hold a rear passenger or a child restraint. Its automatic locking retractor is designed to switch from normal belt movement into a locked mode when you pull the belt out and let it feed back in. In that mode, the belt clicks as it retracts and keeps the child restraint tight.

On these vehicles, the locking mechanism inside the retractor was assembled with a spring steel blade out of position. That blade is what engages the lock. Because the factory check confirmed that the blade was present, but not that it sat correctly, the automatic locking retractor can shut off early before the belt strap is fully retracted. A child restraint secured with the seat belt can remain loose instead of being held firmly.

If you use the seat belt instead of LATCH for a child seat, listen as the belt retracts. The warning sign is the clicking sound stopping before the belt strap is fully pulled back.

Who's affected?

Covers 10 911 variants from the 2023 model year, all using the same rear seat belt retractor.

2023 Porsche 911 Carrera seat belt
2023 Porsche 911 Carrera S seat belt
2023 Porsche 911 Targa 4S seat belt
2023 Porsche 911 Turbo seat belt
2023 Porsche 911 Turbo S seat belt
Units affected910
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific car is included.

What's the safety risk?

An unsecured child restraint increases the risk of injury during a crash. If you secure a child seat with the seat belt instead of LATCH, listen for the ALR clicking: if it stops before the belt is fully retracted, the restraint is not locked as intended. Schedule the inspection soon. Repair is free at any franchised Porsche dealer.

What should I do?

  1. Check your VIN to confirm whether your 2023 Porsche 911 Carrera, 911 Carrera S, 911 Targa 4S, 911 Turbo, 911 Turbo S, 911 Carrera T, 911 Carrera GTS, 911 Carrera 4 GTS, 911 Carrera 4, or 911 Carrera 4S is included in this recall.
  2. Contact a franchised Porsche dealer to schedule the free rear-seat-belt inspection and replacement that fixes automatic locking retractors that can deactivate early during child-restraint use.
  3. Avoid using a child restraint in the rear seat until the inspection or belt replacement is complete.
  4. Bring the owner letter if you have it. If not, reference recall number 24V123 when you call.
  5. Call Porsche customer service at 1-800-767-7243 with questions about scheduling or owner-letter status.

What happens at the repair

At the dealer, a Porsche technician inspects the rear three-point seat belts and replaces them as needed. The recall repair is free at the dealer now, with parts and labor covered. Out-of-pocket repairs already paid are handled through the Porsche New Car Limited Warranty, not through a separate reimbursement program, because the affected vehicles are still covered under that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.

ReimbursementWarranty coverage applies

Timeline

February 20, 2024 NHTSA published the recall
March 6, 2024 Dealer notification began
March 6, 2024 Dealer notification ended
April 11, 2024 Owner notification mailed
April 19, 2024 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
April 19, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V123?

Recall 24V123 covers 910 2023 Porsche 911 vehicles with rear seat belt automatic locking retractors that deactivate early. A child restraint system can fail to secure properly, increasing injury risk in a crash. Porsche dealers will inspect and replace the rear three-point belts for free.

What should I do if my 2023 Porsche 911 Carrera is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 24V123. If it is, contact a franchised Porsche dealer to schedule the rear seat belt inspection. The dealer will replace the rear three-point belts if needed, free of charge.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Porsche dealers will inspect the rear three-point belts and replace them if needed for free under recall 24V123.

What is the safety risk in recall 24V123?

The safety risk is an unsecured child restraint system during a crash. In recall 24V123, the rear seat belt automatic locking retractor can deactivate early, which can keep the child seat from securing properly. The dealer repair is free.

When were owners notified about Porsche recall 24V123?

Porsche mailed owner notification letters on April 11, 2024. If you did not receive a letter, check your VIN to confirm whether your 2023 Porsche 911 is included, then contact a franchised Porsche dealer and reference recall 24V123 or Porsche recall number ARA2.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V123000
Porsche customer service1-800-767-7243
NHTSA recall #24V123
NHTSA recall # (full)24V123000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →