Recall 24V121 affects 45 2024-2025 Volvo Vnl and Vnr trucks for steering gear shafts that can fracture. Repair is free at any franchised Volvo dealer.
Volvo is recalling 45 2024-2025 Vnl and Vnr trucks because an improperly heat-treated steering gear sector shaft can let the gear teeth crack or fracture. A fractured shaft can cause loss of steering control and increase crash risk, so Volvo dealers will complete the repair free of charge.
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What's wrong?
The steering gear on 2024-2025 Volvo Vnl and Vnr trucks is the gearbox that turns steering wheel movement into motion at the front wheels. Inside that gear, the sector shaft carries gear teeth that move under heavy load each time the driver steers. Those teeth need the right heat treatment so the metal has enough hardness to hold its shape.
On affected trucks, the sector shaft in the HD94 steering gear was not properly heat-treated. That leaves some gear teeth softer than intended, so they are less durable under normal steering loads. A tooth can crack or fracture, and the steering gear then moves through the damaged spot instead of a smooth, properly cut tooth surface.
The driver can hear a popping sound when a tooth fractures. The steering effort can also feel lumpy or uneven as the gear moves through the cracked or fractured area.
Who's affected?
Covers Vnl and Vnr trucks from the 2024 and 2025 model years, all using the same steering gear.
| 2025 Volvo Vnl | steering gear |
|---|---|
| 2024 Volvo Vnr | steering gear |
| 2025 Volvo Vnr | steering gear |
| 2024 Volvo Vnl | steering gear |
| Units affected | 45 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A fractured steering gear shaft can cause a loss of steering control and increase the risk of a crash. A popping sound or lumpy, uneven steering effort means the gear is moving through a cracked or fractured spot. Schedule the inspection soon and use caution until it is complete. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Volvo Vnl or Vnr is included in this recall.
- Contact a franchised Volvo dealer to schedule the free steering-gear inspection and replacement that fixes the improperly heat-treated sector shaft.
- Bring the recall notice if Volvo mailed one. If not, reference recall number 24V121 and Volvo recall RVXX2401 when you call.
- Avoid trips that are not needed until the dealer confirms the steering gear does not need replacement or completes the repair.
What happens at the repair
At the dealer, a Volvo technician checks the steering gear serial numbers and replaces the steering gear when the inspected unit is part of the recalled batch. Parts and labor are covered under the recall, so the dealer repair is free. If you already paid out of pocket for a related steering gear repair before the recall notice, Volvo's standard manufacturer reimbursement plan covers documented expenses. Bring repair paperwork to the service desk or contact Volvo Trucks customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 19, 2024 | NHTSA published the recall |
|---|---|
| February 23, 2024 | Dealer notification began |
| February 23, 2024 | Dealer notification ended |
| March 5, 2024 | Owner notification mailed |
| April 15, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V121?
Recall 24V121 covers 45 2024-2025 Volvo Vnl and Vnr trucks with steering gear sector shafts that were improperly heat-treated. The gear teeth can crack or fracture, and Volvo dealers will inspect and replace the steering gear for free when needed.
What should I do if my 2024-2025 Volvo Vnl or Vnr is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V121. If it is, contact a franchised Volvo dealer to schedule the steering gear inspection. Reference recall 24V121 or Volvo recall RVXX2401 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall repair at no cost. Volvo dealers will inspect the steering gear serial numbers and replace the steering gear as needed, with parts and labor covered.
What is the safety risk?
The safety risk is loss of steering control. A fractured steering gear shaft can keep the driver from steering the truck as intended, increasing crash risk. If your VIN is included, arrange the dealer inspection and repair before putting the truck back into regular service.
When were owners notified about recall 24V121?
Volvo mailed owner notification letters on March 5, 2024. If you did not receive a letter, the VIN still decides whether the recall applies. You can also call Volvo Trucks customer service at 1-800-528-6586 and reference Volvo recall RVXX2401.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V121000 |
|---|---|
| Volvo customer service | 1-800-528-6586 |
| NHTSA recall # | 24V121 |
| NHTSA recall # (full) | 24V121000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →