Recall 24V120 covers 34 2023-2024 Horton emergency vehicles on Ford F-450, F-550, and F-600 chassis for brake-line damage. Free repair at a franchised Ford dealer.
Horton is recalling 34 2023-2024 emergency vehicles built on Ford F-450, Ford F-550, and Ford F-600 chassis under recall 24V120 because the left rear steel brake line can contact the strut mount and become damaged. A damaged line can leak brake fluid and cause loss of brakes, so a Ford dealer will complete the free repair.
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What's wrong?
The left rear steel brake line on these 2023-2024 Horton Ford F-450, Ford F-550, and Ford F-600 emergency vehicles carries pressurized brake fluid to the rear brake assembly. When the driver presses the brake pedal, that fluid pressure helps apply the brakes. The steel line has to stay clear of nearby suspension parts so it is not bent, rubbed, or damaged.
On affected vehicles, the LiquidSpring rear suspension kit was built with the wrong brake-line parts or without the updated brackets for the 2023-2024 chassis. When the rear suspension is lowered, the left rear steel brake line can contact the strut mount. That contact can wear into the line and lead to brake fluid leakage near the rear driver-side area.
Owners or fleet staff can notice a spongy brake pedal or brake fluid leaking near the rear driver-side brake line. Those signs mean the brake line area needs inspection before the vehicle stays in service.
Who's affected?
Covers Ford F-450, Ford F-550, and Ford F-600 configurations from the 2023-2024 model years, all tied to the same hydraulic brake hose.
| 2023 Horton Ford F-450 | hydraulic brake hose |
|---|---|
| 2024 Horton Ford F-600 | hydraulic brake hose |
| 2024 Horton Ford F-550 | hydraulic brake hose |
| 2023 Horton Ford F-550 | hydraulic brake hose |
| 2023 Horton Ford F-600 | hydraulic brake hose |
| 2024 Horton Ford F-450 | hydraulic brake hose |
| Units affected | 34 |
| Field incidents | NHTSA has logged 35 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A damaged brake line can leak brake fluid. Loss of brake fluid can cause loss of brakes and increase crash risk. If the brake pedal feels spongy or you see fluid near the rear driver side brake line, park the vehicle and call the dealer. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Horton Ford F-450, Ford F-550, or Ford F-600 emergency vehicle is included in this recall.
- Contact a franchised Ford dealer to schedule the free brake-line repair; the dealer replaces or secures the line that can contact the strut mount and leak brake fluid.
- Bring the recall notice if Horton mailed one, and reference recall number 24V120 when you call.
- Call Horton customer service at 1-800-447-0343 with questions about this recall or the dealer process.
- Avoid operating the vehicle if braking feels weak, brake fluid is leaking, or the brake warning light is on before the repair.
What happens at the repair
At the dealer, a Ford technician checks the left rear steel brake line where it can contact the strut mount when the rear suspension is lowered. The technician replaces the brake line and secures it as needed so it stays clear of that contact point. The recall repair is free, with parts and labor covered. If you already paid for a brake line repair within the scope of this defect, REV will reimburse the paid repair when you present a paid receipt.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 19, 2024 | NHTSA published the recall |
|---|---|
| February 19, 2024 | Dealer notification began |
| March 19, 2024 | Dealer notification ended |
| March 19, 2024 | Interim owner notification (was planned for this date) |
| April 17, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V120?
Recall 24V120 covers 34 2023-2024 Horton emergency vehicles built on Ford F-450, Ford F-600, and Ford F-550 chassis. The left rear steel brake line can contact the strut mount when the rear suspension is lowered, damaging the line and risking brake-fluid loss. Dealers will replace and secure the brake line for free.
What should I do if my 2023-2024 Horton Ford F-450, Ford F-600, or Ford F-550 is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 24V120. If it is, contact a franchised Ford dealer or Halcore customer service at 1-800-447-0343 to arrange the brake-line repair. Reference recall number 24V120 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 24V120 says dealers will replace and secure the brake line as necessary free of charge.
What is the safety risk?
The safety risk is loss of braking from a damaged brake line. If the line leaks brake fluid, the vehicle can lose brakes and the crash risk increases. Confirm the VIN, then arrange the free dealer repair before relying on the vehicle for service.
When were owners notified about recall 24V120?
Owner notification letters were mailed April 17, 2024. If you own one of these 2023-2024 Horton emergency vehicles and never received a letter, check your VIN and call the dealer or Halcore customer service with recall number 24V120.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V120000 |
|---|---|
| Horton customer service | 1-800-447-0343 |
| NHTSA recall # | 24V120 |
| NHTSA recall # (full) | 24V120000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →