Recall 24V092 affects 14 2022 Vicinity VI35 buses for CNG tank clearance that can damage tanks. Interim inspection now. Free repair once Vicinity opens it.
Vicinity is recalling 14 2022 VI35 transit buses because the CNG tanks have inadequate clearance from the mounting structure and safety cables, which can damage the tanks. A damaged tank can leak natural gas and raise the risk of a fire, and the dealer repair will be free once Vicinity opens the final remedy.
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What's wrong?
The Type III CNG cylinder on the 2022 Vicinity VI35 is the fuel tank for compressed natural gas. It sits in a mounting structure that is supposed to hold the tank securely while keeping enough clearance around the tank body, neck area, and safety cables.
On affected buses, that clearance is too tight. The CNG tank can rub against the mounting structure, and the clamshell safety cables can also contact the tank. That contact abrades the outer carbon fiber layers near the tank neck. Sustained abrasion weakens the tank structure and raises the risk of a fuel leak or rupture.
What an owner or fleet inspector sees is physical damage, not a dashboard warning. During periodic CNG tank inspections, look for scratches or abrasion marks on the cylinders near the mounting structure and safety cables.
Who's affected?
| 2022 Vicinity VI35 | fuel system |
|---|---|
| Units affected | 14 |
Not every 2022 Vicinity VI35 bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A damaged CNG tank can leak natural gas and increase the risk of a fire. During CNG tank inspections, scratches or abrasion near the mounting structure and safety cables are warning signs that need dealer attention. If the mounting structure cannot be adjusted, keep the vehicle parked until the supporting member is replaced. Repair will be free at any franchised Vicinity dealer once Vicinity opens it.
What should I do?
- Check your VIN to confirm your 2022 Vicinity VI35 is included in this recall.
- Contact a franchised Vicinity dealer for the interim inspection and mounting-structure adjustment that addresses CNG-tank contact with the mounting structure and safety cables.
- Keep the bus out of service if the mounting structure cannot be adjusted, until the supporting member is replaced.
- Ask the dealer when the final free repair will open, including securing the safety cables, adding tank protection, and replacing the mounting structure or CNG tanks as needed.
- Bring the owner letter if you have it. If not, reference recall number 24V092 and Vicinity recall CA-000-051 when you call.
What happens at the repair
At the dealer, a Vicinity technician performs the interim repair by inspecting and adjusting the CNG tank mounting structure. If the structure cannot be adjusted, do not drive the bus until the supporting member is replaced. Once the final repair is available, the technician will inspect the mounting structure, secure the safety cables, add protective material to the tank, and replace the mounting structure and CNG tanks as needed. Parts and labor are covered under the recall. Prior remedy costs are handled through warranty coverage, not a separate reimbursement program.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 8, 2024 | NHTSA published the recall |
|---|---|
| February 9, 2024 | Dealer notification began |
| February 9, 2024 | Interim owner notification (was planned for this date) |
| February 29, 2024 | Dealer notification ended |
| March 18, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V092?
Recall 24V092 covers 14 2022 Vicinity VI35 transit buses with CNG tank clearance that can let the tanks contact the mounting structure or safety cables. That contact can damage a tank, cause a natural gas leak, and increase fire risk.
What should I do if my 2022 Vicinity VI35 is on this recall?
Check your VIN to confirm your specific bus is included in recall 24V092. If it is, contact a franchised Vicinity dealer for the interim inspection and mounting-structure adjustment. Reference recall 24V092 and Vicinity recall number CA-000-051 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform recall repairs at no cost. Vicinity dealers will complete the interim inspection and adjustment for free, and the final repair will be free once Vicinity opens it.
Is it safe to drive my 2022 Vicinity VI35 before the repair?
Have the bus inspected before returning it to regular service. A damaged CNG tank can leak natural gas and increase fire risk. If the mounting structure cannot be adjusted during the interim repair, keep the bus out of service until the supporting member is replaced.
When were owners notified about recall 24V092?
Vicinity mailed owner notification letters on March 18, 2024. The recall is still in interim status, so the dealer process starts with inspection and adjustment. For repair scheduling, call a franchised Vicinity dealer or Vicinity customer service at 1-604-607-4000.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V092000 |
|---|---|
| Vicinity customer service | 1-604-607-4000 |
| NHTSA recall # | 24V092 |
| NHTSA recall # (full) | 24V092000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →