Recall 24V089 affects 1,191 2024 Ic Bus Ce Sbus school buses for incorrectly assembled steering gears. Free repair once Ic Bus opens it.
Ic Bus is recalling 1,191 2024 Ic Bus Ce Sbus school buses under recall 24V089 because steering gear assemblies were built with too few recirculating balls. That defect can lead to loss of steering control and crash risk, and the dealer repair will be free once Ic Bus opens the final remedy.
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What's wrong?
The steering gear on the 2024 Ic Bus Ce Sbus is the main mechanical box that turns steering-wheel input into movement at the front wheels. These buses use an R. H. Sheppard M100P steering gear with recirculating balls inside, which reduce friction as the gear moves under load.
In the recalled buses, the steering gear was assembled with fewer recirculating balls than the design requires. The supplier traced the defect to the ball insertion process and a rework gap that let an underfilled gear leave assembly. With too few balls inside, the gear does not carry steering loads the way it was designed to, and that can result in loss of steering control.
There is no warning sign before failure. Do not count on noise, stiffness, or a dashboard warning to tell you the steering gear is unsafe.
Who's affected?
| 2024 Ic Bus Ce Sbus | steering system |
|---|---|
| Units affected | 1,191 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Loss of steering control increases the risk of a crash. There is no warning sign before failure. If your VIN is included, contact an Ic Bus dealer for interim guidance before putting the bus back in service. Repair will be free at any franchised Ic Bus dealer once Ic Bus opens it.
What should I do?
- Check your VIN to confirm your 2024 Ic Bus Ce Sbus is included in this recall.
- Review the owner letter Ic Bus mailed on September 30, 2024, and follow its interim steering guidance.
- Call Ic Bus customer service at 1-800-448-7825 for current repair timing, and reference recall number 24V089 when you call.
- Contact a franchised Ic Bus dealer about the steering-gear inspection and defective-gear replacement that addresses the loss-of-steering-control risk.
- Bring the recall notice and ask the dealer to confirm that parts and labor are covered at no charge.
What happens at the repair
The campaign is marked interim, so treat the final dealer repair as free once Navistar opens it. At the dealer, an Ic Bus technician will inspect the steering gear assembly and replace defective gears, with parts and labor covered under the recall. If you already paid for a related steering gear repair before the recall notice, Navistar's standard reimbursement plan applies. Follow the reimbursement instructions included in the customer notification and keep repair paperwork available for the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 8, 2024 | NHTSA published the recall |
|---|---|
| September 30, 2024 | Dealer notification began |
| September 30, 2024 | Dealer notification ended |
| September 30, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V089?
Recall 24V089 covers 1,191 2024 Ic Bus Ce Sbus school buses with steering gear assemblies that were assembled with too few recirculating balls. The defect can lead to loss of steering control and increased crash risk. Dealers will inspect and replace defective gears for free.
What should I do if my 2024 Ic Bus Ce Sbus is on this recall?
Check your VIN to confirm your specific bus is included in recall 24V089. If it is, contact a franchised Ic Bus dealer and ask about the steering gear inspection and replacement. Reference recall 24V089 and Navistar recall number 24504 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V089, dealers will inspect the steering gear and replace defective gears free of charge.
What is the safety risk?
The safety risk is loss of steering control. The steering gear assembly has too few recirculating balls, which can interfere with normal steering operation and increase crash risk. Confirm your VIN, then ask the dealer about the repair path before keeping the bus in service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V089000 |
|---|---|
| Ic Bus customer service | 1-800-448-7825 |
| NHTSA recall # | 24V089 |
| NHTSA recall # (full) | 24V089000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →