Recall 24V085 covers 100 2019-2020 Jaguar I-Pace vehicles for an overheating high-voltage battery. Park outside, away from structures. Free repair at a franchised Jaguar dealer.
A high voltage battery that overheats increases the risk of a fire. Park and charge the I-Pace outside and away from structures until the recall repair is complete, then keep following that guidance for 30 days after repair. If the warning message appears, contact a Jaguar retailer for diagnosis. Repair is free at any franchised Jaguar dealer.
Jaguar is recalling 100 2019-2020 I-Pace vehicles previously repaired under recall 23V-369 because the high-voltage battery can overheat and increase the risk of a fire. Owners should park outside and away from structures until a Jaguar dealer completes the free recall repair.
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What's wrong?
The high voltage battery pack assembly in a 2019-2020 Jaguar I-Pace stores the energy that powers the electric drive system. It also works with onboard software that monitors battery modules, checks their performance, and warns the driver when the pack needs diagnosis. That monitoring matters because a traction battery operates at high voltage and produces heat under normal use.
On affected I-Pace vehicles, the earlier recall repair was not completed correctly on some vehicles, or the installed software contained an error in its diagnostic strategy. In plain terms, the vehicle did not receive the correct battery monitoring software, or the software did not fully detect battery module performance problems. When those problems go undetected, the high voltage battery pack can overheat.
Owners can see a warning message that directs them to take the vehicle to a Jaguar retailer for diagnosis and repair. Follow that instruction if it appears; it is the warning sign Jaguar identified for this defect.
Who's affected?
Covers the 2019 and 2020 model years with the same high-voltage traction battery component.
| 2019 Jaguar I-Pace | high-voltage traction battery |
|---|---|
| 2020 Jaguar I-Pace | high-voltage traction battery |
| Units affected | 100 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A high voltage battery that overheats increases the risk of a fire. Park and charge the I-Pace outside and away from structures until the recall repair is complete, then keep following that guidance for 30 days after repair. If the warning message appears, contact a Jaguar retailer for diagnosis. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Jaguar I-Pace is included in this recall.
- Contact a franchised Jaguar dealer to schedule the free battery energy control module software update that addresses high-voltage battery overheating.
- Park and charge the vehicle outside and away from structures until the repair is complete and for 30 days after the repair.
- Bring the recall notice if Jaguar mailed one. If not, reference recall number 24V085 and Jaguar recall H471 when you call.
- Call Jaguar customer service at 800-452-4827 with questions, especially if the vehicle was repaired under recall 23V-369 and still needs this remedy.
What happens at the repair
At the dealer, a Jaguar technician updates the battery energy control module software. The recall repair is free, including parts and labor. Jaguar says owners should park and charge the vehicle outside and away from structures until the repair is complete and for 30 days after the repair has been completed. These I-Pace vehicles had an earlier recall repair for the same issue, but they still need this new remedy. If you already paid to repair this defect, Jaguar Land Rover's reimbursement plan covers eligible expenses subject to its usual terms and conditions. Bring repair documentation to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 8, 2024 | NHTSA published the recall |
|---|---|
| February 22, 2024 | Dealer notification began |
| February 22, 2024 | Dealer notification ended |
| March 20, 2024 | Owner notification mailed |
| March 28, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V085?
Recall 24V085 covers 100 2019-2020 Jaguar I-Pace vehicles previously repaired under recall 23V-369. The high-voltage battery can overheat and increase fire risk. Jaguar dealers will update the battery energy control module software for free.
What should I do if my 2019-2020 Jaguar I-Pace is on this recall?
Check your VIN to confirm your specific I-Pace is included in recall 24V085. If it is, contact a franchised Jaguar dealer to schedule the battery energy control module software update. Park and charge outside, away from structures, until the repair is complete and for 30 days after.
Is the recall repair free?
Yes. Jaguar says repairs will be performed free of charge, and federal recall law requires the manufacturer to repair the defect at no cost. A franchised Jaguar dealer will update the battery energy control module software.
What is the safety risk?
The safety risk is fire from an overheating high-voltage battery. Until the dealer completes the software update, park and charge the vehicle outside and away from structures. Keep following that guidance for 30 days after the repair is completed.
When did Jaguar notify owners about recall 24V085?
Jaguar mailed owner notification letters on March 20, 2024. If you bought the I-Pace used or never received the letter, check your VIN and give the dealer recall number 24V085 and Jaguar recall number H471 when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V085000 |
|---|---|
| Jaguar customer service | 800-452-4827 |
| NHTSA recall # | 24V085 |
| NHTSA recall # (full) | 24V085000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →