Recall 24V084 affects 49 2022-2024 Western Star 49X trucks for missing suspension-hanger welds. Repair is free at any franchised Western Star dealer.
Western Star is recalling 49 2022-2024 49X vehicles because missing welds can let a suspension hanger fail, making the truck harder to steer and keep pointed correctly. Difficulty steering and loss of directional control increase crash risk, and Western Star dealers will complete the recall repair free of charge.
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What's wrong?
The slippered spring assembly on 2022-2024 Western Star 49X trucks is part of the front suspension. It helps hold the suspension hanger in place and supports the steering geometry that keeps the front wheels pointed in the intended direction.
On affected trucks, the hanger assembly was built without required welds. Those welds sit near the torque rod attachment area, where the part takes steering and suspension loads. Without the correct welds, the hanger can fatigue, crack, and fail. If that happens, the driver can have difficulty steering and keeping the front wheels aligned with the truck's direction of travel.
There is no warning sign before failure. The part is not expected to give the driver a noise, warning light, or handling clue before the hanger lets go.
Who's affected?
The same front-suspension component is involved across the 2022, 2023, and 2024 model years.
| 2022 Western Star 49X | front suspension |
|---|---|
| 2023 Western Star 49X | front suspension |
| 2024 Western Star 49X | front suspension |
| Units affected | 49 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A suspension hanger failure can make the truck difficult to steer and can cause loss of directional control, increasing the risk of a crash. There is no warning sign before failure, so schedule the repair soon if your VIN is included. Repair is free at any franchised Western Star dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Western Star 49X is included in this recall.
- Contact your nearest franchised Western Star dealer to schedule the free suspension-hanger replacement that fixes the missing-weld failure tied to difficult steering.
- Bring the recall notice if you have it, and reference recall number 24V084 when you call.
- Call Western Star customer service at 800-745-8000 with questions and reference Western Star recall FL994.
- Limit driving until the repair if steering feels difficult or the truck does not hold its direction.
What happens at the repair
At the dealer, a Western Star technician replaces the suspension hanger covered by the recall. The repair addresses the hanger with missing welds, and the replacement parts and labor are free. If you already paid for a related suspension hanger repair before receiving the owner letter, DTNA directs owners to seek reimbursement through authorized dealers. Bring your repair invoice, proof of payment, and any owner notification paperwork to the service desk so the dealer can review the claim under DTNA's reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 8, 2024 | NHTSA published the recall |
|---|---|
| February 28, 2024 | Dealer notification began |
| February 28, 2024 | Dealer notification ended |
| July 22, 2024 | Owner notification mailed |
| July 30, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 30, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V084?
NHTSA campaign 24V084 covers 49 2022-2024 Western Star 49X vehicles with a front suspension hanger defect tied to missing welds. The hanger can fail, which can make steering difficult and increase crash risk. DTNA will replace the suspension hanger for free.
What should I do if my 2022-2024 Western Star 49X is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V084. If it is, contact a franchised Western Star dealer to schedule the suspension hanger replacement. Reference recall number 24V084 or DTNA recall FL994 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and DTNA will replace the suspension hanger free of charge. Use a franchised Western Star dealer so the recall work is completed and recorded correctly.
What is the safety risk?
The safety risk is difficulty steering and loss of directional control. NHTSA campaign 24V084 says that condition increases the risk of a crash. If your VIN is included, schedule the free suspension hanger replacement with a franchised Western Star dealer.
When were owners notified about recall 24V084?
DTNA mailed owner notification letters on July 22, 2024. If you bought the truck used or never received the letter, check your VIN and call a franchised Western Star dealer. You can also contact DTNA customer service at 800-745-8000.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V084000 |
|---|---|
| Western Star customer service | 800-745-8000 |
| NHTSA recall # | 24V084 |
| NHTSA recall # (full) | 24V084000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →