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Campaign 24V080 Posted April 4, 2024 37 units

2023 Autocar Xpeditor/Xspotter Recall 24V080: Steering Gear

Recall 24V080 affects 37 2023 Autocar Xpeditor and Xspotter vehicles for incorrectly assembled steering gears. Repair is free at any franchised Autocar dealer.

Autocar is recalling 37 2023 Xpeditor and Xspotter vehicles because the steering gear assemblies were built with too few recirculating balls. The defect can cause loss of steering control and increase the risk of a crash, and Autocar dealers will complete the repair free of charge.

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What's wrong?

The steering gear on 2023 Autocar Xpeditor and Xspotter vehicles is the main mechanical link between the steering wheel and the front wheels. Inside the gear, small recirculating balls help transfer steering force smoothly as the driver turns. The gear depends on the correct ball count to carry load and keep steering effort predictable.

On affected vehicles, the steering gear assemblies were built with fewer recirculating balls than required. The supplier traced the problem to an assembly error and a gap in the rework process, where a gear passed without confirmation that the correct number of balls had been installed. With too few balls inside, the gear is overloaded and can fracture internally, which can lead to a loss of steering control.

Before that internal fracture, the driver can feel the steering become strained or harder than normal. There is no audible or visual warning sign before failure.

Who's affected?

Covers two Autocar truck lines with the same Sheppard steering gear.

2023 Autocar Xpeditor steering system
2023 Autocar Xspotter steering system
Units affected37
Field incidentsNHTSA has logged no field incidents to date.

A matching 2023 Autocar model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

For NHTSA campaign 24V080, loss of steering control increases the risk of a crash. Watch for steering that feels strained; there is no audible or visual warning before the internal fracture. If that happens, pull over where safe and call the dealer. Repair is free at any franchised Autocar dealer.

What should I do?

  1. Check your VIN to confirm your 2023 Autocar Xpeditor or Xspotter is included in this recall.
  2. Contact a franchised Autocar dealer to schedule the free steering-gear inspection and replacement that addresses the loss-of-steering-control risk.
  3. Bring the recall notice if Autocar mailed one. If not, reference recall number 24V080 when you call.
  4. Call Autocar customer service at 1-888-218-3611 with questions about recall ACX-2401 or ACTT-2401.
  5. Drive only as needed until the steering-gear repair is complete.

What happens at the repair

At the dealer, an Autocar technician inspects the steering gear assemblies and replaces any steering gear that fails inspection. Parts and labor are covered under the recall, so the dealer repair is free now. Autocar used its standard reimbursement plan for this campaign. If you already paid for a steering gear repair tied to this defect before the recall notice, contact Autocar customer service and ask what documentation the reimbursement plan requires.

ReimbursementReimbursement available

Timeline

April 4, 2024 Dealer notification began
April 4, 2024 Owner notification mailed
April 4, 2024 Interim owner notification (was planned for this date)
April 5, 2024 NHTSA published the recall
April 5, 2024 Dealer notification ended

Frequently asked questions

What is recall 24V080?

Recall 24V080 covers 37 2023 Autocar Xpeditor and Xspotter vehicles with steering gear assemblies that were built with fewer recirculating balls than required. The defect can cause a loss of steering control, increasing crash risk. Autocar dealers will inspect and replace the steering gears for free.

What should I do if my 2023 Autocar Xpeditor or Xspotter is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 24V080. If it is, contact a franchised Autocar dealer to schedule the steering gear inspection. The dealer will replace the steering gears as needed, free of charge.

Does the recall repair cost anything?

No. Federal recall law requires the manufacturer to repair the safety defect at no cost. Autocar dealers will inspect the steering gear assemblies and replace them as needed for free, including covered parts and labor.

Is it safe to drive my 2023 Autocar Xpeditor or Xspotter?

The official risk is loss of steering control, which increases crash risk. Confirm your VIN first, then follow the dealer's instructions for service scheduling. If the vehicle feels hard to steer or steering response changes, stop driving and call the dealer for guidance.

When were owners notified about recall 24V080?

Autocar mailed owner notification letters on April 4, 2024. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN and reference recall 24V080 when you contact the dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V080000
Autocar customer service1-888-218-3611
NHTSA recall #24V080
NHTSA recall # (full)24V080000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →