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Campaign 24V075 Posted February 7, 2024 12,118 units

2022-2024 Hino Trucks Recall 24V075: TCU Ground Overheat

Recall 24V075 affects 12,118 2022-2024 Hino trucks for an unsecured telematics ground connection that can overheat. Repair is free at any franchised Hino dealer.

Hino is recalling 12,118 2022-2024 vehicles, including NE7A and NM9A models, because the telematics control unit harness ground connection is not secured properly. An overheated ground connection can increase the risk of a fire, and Hino dealers will complete the free repair.

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What's wrong?

The telematics harness in affected 2022-2024 Hino trucks is a jumper wire harness for the telematics control unit, the electronic module that handles connected vehicle functions. The harness includes a ground path, which gives the module a stable return path for electrical current and helps the truck's electrical systems communicate cleanly.

On these trucks, the ground connection in that harness was not secured properly. Hino changed the telematics control unit design, and the revised housing ground was vulnerable when the harness was connected to the battery incorrectly. That weak ground connection can overheat. The repaired harness uses an isolated ground circuit to separate that path and prevent the same failure.

Before the failure, operators can see an ABS warning light or check engine light. The gauges can display incorrect information, stop lamps can stop working, the radio or air conditioning can stop operating, or the truck can refuse to shift into gear.

Who's affected?

Spans model codes from the Hino NM, NJ, NH, NE, NV, TH, and TM truck families across 2022-2024, all tied to the telematics jumper wire harness.

2023 Hino NM9A electrical system
2024 Hino NM9A electrical system
2022 Hino NJ7C electrical system
2022 Hino NH9C electrical system
2023 Hino NH9C electrical system
Units affected12,118

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

An overheated ground connection can increase the risk of a fire. Warning signs include an ABS warning light, check engine light, incorrect gauge readings, inoperative stop lamps, loss of radio or air conditioning, or trouble shifting into gear. Park safely and contact a Hino dealer for inspection. Repair is free at any franchised Hino dealer.

What should I do?

  1. Check your VIN to confirm your 2022-2024 Hino NE7A, NE7B, NH7A, NH9A, NH9B, NH9C, NJ7A, NJ7B, NJ7C, NV7A, NV7B, NV7C, NM9A, NM9B, TH9K, or TM9K is included in this recall.
  2. Contact your nearest franchised Hino dealer to schedule the free telematics-harness ground-circuit repair.
  3. Ask the dealer to inspect and repair the ground circuit and replace damaged harnesses, which fixes the loose ground connection that overheats.
  4. Bring the recall notice if Hino mailed one. If not, reference recall number 24V075 when you call.
  5. Call Hino customer service at (248) 699-9300 with questions about scheduling or owner notices.

What happens at the repair

At the dealer, a Hino technician inspects the telematics control unit harness ground circuit, repairs the ground connection, and replaces any damaged harnesses needed to correct the overheating concern. The recall repair is free, with parts and labor covered. Hino offers reimbursement for repair costs tied directly to this defect, including parts, labor, and miscellaneous costs. If you already paid for this repair, send the reimbursement request with paid receipts to warranty@hino.com.

ReimbursementReimbursement available

Timeline

February 7, 2024 NHTSA published the recall
February 8, 2024 Dealer notification began
February 8, 2024 Dealer notification ended
March 29, 2024 Owner notification mailed
April 5, 2024 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
April 5, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V075?

Recall 24V075 covers 12,118 2022-2024 Hino trucks with a telematics control unit harness ground connection that was not secured properly. The loose ground connection can overheat and increase the risk of a fire. Hino dealers will inspect and repair the ground circuit for free.

What should I do if my 2022-2024 Hino NE7A, NE7B, NH7A, NH9A, NH9B, NH9C, NJ7A, NJ7B, NJ7C, NV7A, NV7B, NV7C, NM9A, NM9B, TH9K, or TM9K is on this recall?

Check your VIN to confirm your specific truck is included in recall 24V075. If it is, contact a franchised Hino dealer to schedule the ground circuit inspection and repair. Reference recall number 24V075 and Hino recall number M0460 when you call.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Hino says dealers will inspect and repair the ground circuit and replace damaged harnesses as needed free of charge.

What is the safety risk?

The safety risk is fire. If the telematics control unit harness ground connection overheats, it can increase the risk of a fire. The dealer repair addresses the ground circuit and replaces damaged harnesses as needed.

When will Hino notify owners about recall 24V075?

Hino mailed owner notification letters on March 29, 2024. If you bought the truck used or did not receive a letter, check your VIN and call a franchised Hino dealer with recall number 24V075.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V075000
Hino customer service(248) 699-9300
NHTSA recall #24V075
NHTSA recall # (full)24V075000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →