Recall 24V075 affects 12,118 2022-2024 Hino trucks for an unsecured telematics ground connection that can overheat. Repair is free at any franchised Hino dealer.
Hino is recalling 12,118 2022-2024 vehicles, including NE7A and NM9A models, because the telematics control unit harness ground connection is not secured properly. An overheated ground connection can increase the risk of a fire, and Hino dealers will complete the free repair.
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What's wrong?
The telematics harness in affected 2022-2024 Hino trucks is a jumper wire harness for the telematics control unit, the electronic module that handles connected vehicle functions. The harness includes a ground path, which gives the module a stable return path for electrical current and helps the truck's electrical systems communicate cleanly.
On these trucks, the ground connection in that harness was not secured properly. Hino changed the telematics control unit design, and the revised housing ground was vulnerable when the harness was connected to the battery incorrectly. That weak ground connection can overheat. The repaired harness uses an isolated ground circuit to separate that path and prevent the same failure.
Before the failure, operators can see an ABS warning light or check engine light. The gauges can display incorrect information, stop lamps can stop working, the radio or air conditioning can stop operating, or the truck can refuse to shift into gear.
Who's affected?
Spans model codes from the Hino NM, NJ, NH, NE, NV, TH, and TM truck families across 2022-2024, all tied to the telematics jumper wire harness.
| 2023 Hino NM9A | electrical system |
|---|---|
| 2024 Hino NM9A | electrical system |
| 2022 Hino NJ7C | electrical system |
| 2022 Hino NH9C | electrical system |
| 2023 Hino NH9C | electrical system |
| 2024 Hino NH9C | electrical system |
| 2022 Hino NH9A | electrical system |
| 2023 Hino NH9A | electrical system |
| 2023 Hino TH9K | electrical system |
| 2022 Hino TH9K | electrical system |
| 2023 Hino NE7A | electrical system |
| 2023 Hino NM9B | electrical system |
| 2022 Hino NV7C | electrical system |
| 2024 Hino NM9B | electrical system |
| 2022 Hino NM9A | electrical system |
| 2023 Hino TM9K | electrical system |
| 2023 Hino NE7B | electrical system |
| 2022 Hino NE7B | electrical system |
| 2022 Hino NE7A | electrical system |
| 2023 Hino NJ7A | electrical system |
| 2024 Hino NJ7B | electrical system |
| 2022 Hino NJ7B | electrical system |
| 2023 Hino NV7A | electrical system |
| 2024 Hino NV7A | electrical system |
| 2022 Hino NV7B | electrical system |
| 2022 Hino NJ7A | electrical system |
| 2022 Hino NV7A | electrical system |
| 2023 Hino NV7C | electrical system |
| 2024 Hino NV7C | electrical system |
| 2022 Hino NM9B | electrical system |
| 2023 Hino NJ7C | electrical system |
| 2024 Hino NJ7C | electrical system |
| 2022 Hino NH9B | electrical system |
| 2023 Hino NH9B | electrical system |
| 2024 Hino NH9B | electrical system |
| 2024 Hino NH9A | electrical system |
| 2023 Hino NV7B | electrical system |
| 2024 Hino NV7B | electrical system |
| 2024 Hino NE7A | electrical system |
| 2024 Hino NE7B | electrical system |
| 2024 Hino NH7A | electrical system |
| 2024 Hino NJ7A | electrical system |
| 2023 Hino NJ7B | electrical system |
| 2024 Hino TH9K | electrical system |
| 2024 Hino TM9K | electrical system |
| 2022 Hino TM9K | electrical system |
| 2023 Hino NH7A | electrical system |
| 2022 Hino NH7A | electrical system |
| Units affected | 12,118 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An overheated ground connection can increase the risk of a fire. Warning signs include an ABS warning light, check engine light, incorrect gauge readings, inoperative stop lamps, loss of radio or air conditioning, or trouble shifting into gear. Park safely and contact a Hino dealer for inspection. Repair is free at any franchised Hino dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Hino NE7A, NE7B, NH7A, NH9A, NH9B, NH9C, NJ7A, NJ7B, NJ7C, NV7A, NV7B, NV7C, NM9A, NM9B, TH9K, or TM9K is included in this recall.
- Contact your nearest franchised Hino dealer to schedule the free telematics-harness ground-circuit repair.
- Ask the dealer to inspect and repair the ground circuit and replace damaged harnesses, which fixes the loose ground connection that overheats.
- Bring the recall notice if Hino mailed one. If not, reference recall number 24V075 when you call.
- Call Hino customer service at (248) 699-9300 with questions about scheduling or owner notices.
What happens at the repair
At the dealer, a Hino technician inspects the telematics control unit harness ground circuit, repairs the ground connection, and replaces any damaged harnesses needed to correct the overheating concern. The recall repair is free, with parts and labor covered. Hino offers reimbursement for repair costs tied directly to this defect, including parts, labor, and miscellaneous costs. If you already paid for this repair, send the reimbursement request with paid receipts to warranty@hino.com.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 7, 2024 | NHTSA published the recall |
|---|---|
| February 8, 2024 | Dealer notification began |
| February 8, 2024 | Dealer notification ended |
| March 29, 2024 | Owner notification mailed |
| April 5, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 5, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V075?
Recall 24V075 covers 12,118 2022-2024 Hino trucks with a telematics control unit harness ground connection that was not secured properly. The loose ground connection can overheat and increase the risk of a fire. Hino dealers will inspect and repair the ground circuit for free.
What should I do if my 2022-2024 Hino NE7A, NE7B, NH7A, NH9A, NH9B, NH9C, NJ7A, NJ7B, NJ7C, NV7A, NV7B, NV7C, NM9A, NM9B, TH9K, or TM9K is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V075. If it is, contact a franchised Hino dealer to schedule the ground circuit inspection and repair. Reference recall number 24V075 and Hino recall number M0460 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Hino says dealers will inspect and repair the ground circuit and replace damaged harnesses as needed free of charge.
What is the safety risk?
The safety risk is fire. If the telematics control unit harness ground connection overheats, it can increase the risk of a fire. The dealer repair addresses the ground circuit and replaces damaged harnesses as needed.
When will Hino notify owners about recall 24V075?
Hino mailed owner notification letters on March 29, 2024. If you bought the truck used or did not receive a letter, check your VIN and call a franchised Hino dealer with recall number 24V075.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V075000 |
|---|---|
| Hino customer service | (248) 699-9300 |
| NHTSA recall # | 24V075 |
| NHTSA recall # (full) | 24V075000 |
Source documents
-
Download Quarterly Report (PDF)
-
Download Owner Notification Letter (PDF)
-
Download Recall Report (PDF)
-
Download Recall Investigation Document (PDF) (PDF)
-
Download Recall Acknowledgement (PDF)
-
Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →