Recall 24V074 affects 108 2012-2023 Eldorado Xhf and Arrivo vehicles for dim wheelchair-lift threshold beacons. Repair is free at any franchised Eldorado dealer.
Eldorado is recalling 108 2012-2023 Xhf and Arrivo vehicles equipped with Ricon wheelchair lifts because the red beacon lighting in the threshold warning system is not bright enough. Dim beacons are harder for wheelchair lift users to see, increasing the risk of injury, and Eldorado dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The wheelchair lift on 2012-2023 Eldorado Xhf and Arrivo vehicles uses a threshold warning system to alert people near the lift opening. That system includes a red beacon, which is supposed to give a clear visual warning when someone is close to the threshold while the lift is in use.
On affected lifts, the sensor assembly uses a red beacon with two incandescent bulbs. Ricon found that the bulb wattage is not high enough to meet the 20 candela light-intensity requirement in FMVSS 403. That means the beacon works, but it is not bright enough for the required warning function.
There is no warning sign before failure. An owner or operator is not expected to get a dashboard light or lift fault message before the beacon falls short of the required brightness.
Who's affected?
Covers Xhf and Arrivo buses across the 2012-2023 model years, all tied to the same wheelchair lift/ramp equipment.
| 2018 Eldorado Xhf | Wheelchair lift/ramp |
|---|---|
| 2012 Eldorado Xhf | Wheelchair lift/ramp |
| 2014 Eldorado Arrivo | Wheelchair lift/ramp |
| 2021 Eldorado Arrivo | Wheelchair lift/ramp |
| 2020 Eldorado Arrivo | Wheelchair lift/ramp |
| 2022 Eldorado Arrivo | Wheelchair lift/ramp |
| 2018 Eldorado Arrivo | Wheelchair lift/ramp |
| 2016 Eldorado Xhf | Wheelchair lift/ramp |
| 2021 Eldorado Xhf | Wheelchair lift/ramp |
| 2022 Eldorado Xhf | Wheelchair lift/ramp |
| 2019 Eldorado Arrivo | Wheelchair lift/ramp |
| 2012 Eldorado Arrivo | Wheelchair lift/ramp |
| 2023 Eldorado Xhf | Wheelchair lift/ramp |
| 2019 Eldorado Xhf | Wheelchair lift/ramp |
| 2017 Eldorado Xhf | Wheelchair lift/ramp |
| 2016 Eldorado Arrivo | Wheelchair lift/ramp |
| 2017 Eldorado Arrivo | Wheelchair lift/ramp |
| 2020 Eldorado Xhf | Wheelchair lift/ramp |
| 2015 Eldorado Arrivo | Wheelchair lift/ramp |
| 2013 Eldorado Xhf | Wheelchair lift/ramp |
| 2014 Eldorado Xhf | Wheelchair lift/ramp |
| 2015 Eldorado Xhf | Wheelchair lift/ramp |
| 2013 Eldorado Arrivo | Wheelchair lift/ramp |
| 2023 Eldorado Arrivo | Wheelchair lift/ramp |
| Units affected | 108 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Improper beacon illumination makes the wheelchair lift area harder for users to see, increasing the risk of injury. Until the repair is complete, use extra care when loading or unloading wheelchair lift passengers and schedule service soon. Repair is free at any franchised Eldorado dealer.
What should I do?
- Check your VIN to confirm your 2012-2023 Eldorado Xhf or Arrivo is included in this recall.
- Contact a franchised Eldorado dealer to schedule the free TWS kit replacement that fixes the dim red beacon lighting on the wheelchair-lift threshold warning system.
- Bring the recall notice if Eldorado mailed one. If not, reference recall number 24V074 when you call.
- Use extra care around the wheelchair lift until the repair is complete; the red threshold beacons are less visible than required.
- Call Eldorado customer service at 1-951-684-6868 with questions about the repair.
What happens at the repair
At the dealer, an Eldorado technician works with Ricon to replace the threshold warning system kits for the wheelchair lift. The recall repair is free, and parts and labor are covered. The repair addresses the red beacon lighting in the threshold warning system, which did not meet the brightness requirement for the platform lift system. Eldorado has a general reimbursement plan on file for this campaign. If you already paid for a related threshold warning system repair, contact Eldorado customer service and ask how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 7, 2024 | NHTSA published the recall |
|---|---|
| February 21, 2024 | Dealer notification began |
| March 4, 2024 | Owner notification mailed |
| March 7, 2024 | Dealer notification ended |
| March 8, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V074?
Recall 24V074 covers 108 2012-2023 Eldorado Xhf and Arrivo vehicles equipped with a Ricon wheelchair lift. The threshold warning system red beacon lighting can be too dim to meet FMVSS 403, making it less visible to wheelchair lift users and increasing injury risk. Eldorado will work with Ricon to replace the TWS kits for free.
What should I do if my 2012-2023 Eldorado Xhf or Arrivo is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V074. If it is, contact Eldorado customer service at 1-951-684-6868 or a franchised Eldorado service location to arrange the Ricon threshold warning system kit replacement. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Eldorado will work with Ricon to replace the affected threshold warning system kits free of charge.
What is the safety risk?
The risk is that the red beacon lighting on the wheelchair lift threshold warning system is not bright enough. If the beacon is less visible to wheelchair lift users, the chance of injury increases. The free repair replaces the affected TWS kits.
When were owners notified about recall 24V074?
Eldorado mailed owner notification letters on March 4, 2024. If you own a 2012-2023 Eldorado Xhf or Arrivo and never received a letter, check your VIN and reference recall 24V074 when you contact Eldorado customer service or the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V074000 |
|---|---|
| Eldorado customer service | 1-951-684-6868 |
| NHTSA recall # | 24V074 |
| NHTSA recall # (full) | 24V074000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →