Recall 24V073 covers 2,114 2013-2024 Mci D-series coaches for dim wheelchair lift beacons. Repair is free at a franchised Mci dealer.
Mci is recalling 2,114 2013-2024 D4500, D45CRTLE, D4005, D4505, and D4000 coaches equipped with Ricon wheelchair lifts because the red beacon lighting on the Threshold Warning System is not bright enough. The dim beacons can be less visible to wheelchair lift users, increasing injury risk, and Mci dealers will repair the lighting free of charge.
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What's wrong?
The threshold warning system on these 2013-2024 Mci D4500, D45CRTLE, D4005, D4505, and D4000 coaches is part of the Ricon wheelchair lift. Its job is to alert the lift operator and occupant when the lift area needs attention, using red beacon lights and an audible warning.
The problem is inside the red beacon assemblies. Each beacon uses two incandescent bulbs, and Ricon determined the bulbs do not produce enough light for the platform lift safety standard. The sound alert still works, but the red visual signal is dimmer than required.
An owner or operator hears an audible warning while the beacon is flashing. The concern is that the visual alert is not bright enough, so the light signal is easier to miss during lift operation.
Who's affected?
Spans 5 Mci coach models across 2013-2024, all using the same wheelchair lift/ramp threshold warning system module.
| 2023 Mci D4500 | Wheelchair lift/ramp |
|---|---|
| 2024 Mci D45CRTLE | Wheelchair lift/ramp |
| 2015 Mci D4500 | Wheelchair lift/ramp |
| 2023 Mci D45CRTLE | Wheelchair lift/ramp |
| 2014 Mci D4500 | Wheelchair lift/ramp |
| 2013 Mci D4005 | Wheelchair lift/ramp |
| 2013 Mci D4500 | Wheelchair lift/ramp |
| 2013 Mci D4505 | Wheelchair lift/ramp |
| 2014 Mci D4005 | Wheelchair lift/ramp |
| 2014 Mci D4505 | Wheelchair lift/ramp |
| 2014 Mci D4000 | Wheelchair lift/ramp |
| 2015 Mci D4005 | Wheelchair lift/ramp |
| 2015 Mci D4505 | Wheelchair lift/ramp |
| 2015 Mci D4000 | Wheelchair lift/ramp |
| 2016 Mci D4000 | Wheelchair lift/ramp |
| 2016 Mci D4005 | Wheelchair lift/ramp |
| 2016 Mci D4500 | Wheelchair lift/ramp |
| 2016 Mci D4505 | Wheelchair lift/ramp |
| 2017 Mci D4005 | Wheelchair lift/ramp |
| 2017 Mci D4500 | Wheelchair lift/ramp |
| 2017 Mci D4505 | Wheelchair lift/ramp |
| 2017 Mci D4000 | Wheelchair lift/ramp |
| 2018 Mci D4005 | Wheelchair lift/ramp |
| 2018 Mci D4500 | Wheelchair lift/ramp |
| 2018 Mci D4505 | Wheelchair lift/ramp |
| 2019 Mci D4505 | Wheelchair lift/ramp |
| 2019 Mci D4500 | Wheelchair lift/ramp |
| 2020 Mci D4500 | Wheelchair lift/ramp |
| 2019 Mci D4005 | Wheelchair lift/ramp |
| 2020 Mci D4505 | Wheelchair lift/ramp |
| 2018 Mci D4000 | Wheelchair lift/ramp |
| 2021 Mci D4500 | Wheelchair lift/ramp |
| 2022 Mci D4500 | Wheelchair lift/ramp |
| 2022 Mci D45CRTLE | Wheelchair lift/ramp |
| 2021 Mci D45CRTLE | Wheelchair lift/ramp |
| Units affected | 2,114 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
When the beacon does not illuminate properly, wheelchair lift users have less visual warning around the lift, increasing the risk of injury. The audible warning alerts the lift operator and occupant while the beacon flashes, but poor beacon visibility still needs prompt repair. Repair is free at any franchised Mci dealer.
What should I do?
- Check your VIN to confirm your 2013-2024 Mci D4500, D45CRTLE, D4005, D4505, or D4000 coach is included in this recall.
- Contact your nearest franchised Mci dealer to schedule the free TWS kit replacement that fixes the dim red beacon lighting on the wheelchair lift Threshold Warning System.
- Bring the recall notice if Mci mailed one. If not, reference recall number 24V073 when you call.
- Use extra care around the wheelchair lift threshold until the repair is complete, since the red beacon warning lights are not bright enough.
- Call Mci customer service at 1-800-241-2947 with questions about scheduling or repair status.
What happens at the repair
At the dealer, a Mci technician works with Ricon to replace the Threshold Warning System kits with updated beacon lighting for the wheelchair lift threshold area. The recall repair is free, and parts and labor are covered. If you choose to have the threshold warning lights corrected outside the dealer path, Mci and Ricon's process lets you request the lights through Ricon or Mci and submit a warranty claim for labor through the normal Ricon system.
| Estimated time at dealer | 30 minutes |
|---|---|
| Reimbursement | Reimbursement available |
Timeline
| February 7, 2024 | NHTSA published the recall |
|---|---|
| March 21, 2024 | Owner notification mailed |
| March 29, 2024 | Dealer notification began |
| March 29, 2024 | Dealer notification ended |
| March 29, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 29, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V073?
Recall 24V073 covers 2,114 2013-2024 Mci D4000, D4005, D4500, D4505, and D45CRTLE coaches equipped with a Ricon wheelchair lift. The Threshold Warning System red beacon lighting is not bright enough, so Mci will work with Ricon to replace the TWS kits for free.
What should I do if my 2013-2024 Mci coach is on this recall?
Check your VIN to confirm your specific coach is included in recall 24V073. If it is, contact a franchised Mci dealer or Mci customer service at 1-800-241-2947 to arrange the free TWS kit replacement. Reference recall 24V073 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mci will work with Ricon to replace the affected TWS kits free of charge. Parts and labor are covered for coaches included in recall 24V073.
What is the safety risk in recall 24V073?
The safety risk is reduced visibility for wheelchair lift users. If the red beacon lighting does not provide proper illumination, a lift user has less clear warning at the threshold area, increasing the risk of injury. The repair replaces the affected TWS kits.
When were owners notified about recall 24V073?
Mci mailed owner notification letters on March 21, 2024. If you bought the coach used or did not receive a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Mci dealer or Mci customer service with recall 24V073.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V073000 |
|---|---|
| Mci customer service | 1-800-241-2947 |
| NHTSA recall # | 24V073 |
| NHTSA recall # (full) | 24V073000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →