Recall 24V059 affects 14 2017 Vicinity VI33 buses for inadequate CNG tank clearance. Interim inspection is available. Final repair is free once Vicinity opens it.
Vicinity is recalling 14 2017 VI33 transit buses because inadequate clearance can let CNG tanks contact the mounting structure or safety cables, damaging the tanks. A damaged tank can leak natural gas and increase fire risk, and the dealer repair will be free once Vicinity opens the final remedy.
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What's wrong?
The Type III CNG cylinder on a 2017 Vicinity VI33 transit bus stores compressed natural gas for the fuel system. The cylinder sits in a mounting structure, with safety cables nearby, and it depends on clear space around the tank so the outer carbon-fiber layers are not rubbed during normal use.
On affected buses, the CNG tank does not have enough clearance from the support structure. The safety cables also contact the tank. That contact abrades the carbon-fiber layers near the cylinder neck and weakens the tank surface over time. A damaged CNG tank can leak or rupture, which creates a safety risk for the driver and passengers.
The warning sign is visible damage found during CNG tank inspections. Inspectors can see scratches or abrasion marks on the CNG cylinders near the mounting structure or safety cables.
Who's affected?
| 2017 Vicinity VI33 | fuel system |
|---|---|
| Units affected | 14 |
| Field incidents | NHTSA has logged 14 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
CNG tank damage can let natural gas leak and increase the risk of a fire. Scratches or abrasion near the mounting structure and safety cables need dealer inspection. If an interim inspection finds the mounting structure cannot be adjusted, keep the vehicle parked until the supporting member is replaced. Repair will be free at any franchised Vicinity dealer once Vicinity opens it.
What should I do?
- Check your VIN to confirm your 2017 Vicinity VI33 is included in this recall.
- Contact a franchised Vicinity dealer for the interim inspection and mounting-structure adjustment that protects the CNG tanks from contact damage.
- Ask when the final free repair opens; it includes securing the safety cables, adding tank protection, and replacing the mounting structure and CNG tanks as needed.
- Park the bus if the dealer says the mounting structure cannot be adjusted, and keep it parked until the supporting member is replaced.
- Bring the recall notice if Vicinity mailed one. If not, reference recall number 24V059 and Vicinity recall CA-000-051 when you call.
What happens at the repair
At the dealer, a Vicinity technician inspects and adjusts the CNG tank mounting structure as an interim repair. If the mounting structure cannot be adjusted, do not drive the bus until the supporting member is replaced. The final dealer repair will be free once available. At that point, the technician will inspect and secure the safety cables, install protective material on the tank, and replace the mounting structure and CNG tanks as necessary. Prior repair and remedy costs are handled through warranty coverage, not a separate reimbursement program.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| January 31, 2024 | NHTSA published the recall |
|---|---|
| January 31, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 5, 2024 | Dealer notification began |
| February 5, 2024 | Interim owner notification (was planned for this date) |
| February 29, 2024 | Dealer notification ended |
| March 18, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V059?
Recall 24V059 covers 14 2017 Vicinity VI33 transit buses with CNG tanks that lack enough clearance from the mounting structure or safety cables. Contact can damage the tanks. A damaged tank can leak natural gas, increasing fire risk.
What should I do if my 2017 Vicinity VI33 is on this recall?
Check your VIN to confirm your specific bus is included in recall 24V059. If it is, contact a franchised Vicinity dealer for the interim inspection and mounting-structure adjustment. If the structure cannot be adjusted, keep the bus parked until the supporting member is replaced.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform recall repairs at no cost. Vicinity dealers will inspect and adjust the mounting structure as an interim step, then complete the final repair for free once it opens.
What is the safety risk?
The safety risk is a natural gas leak from a damaged CNG tank. In recall 24V059, inadequate clearance allows the tank to contact nearby mounting parts or safety cables. That contact can damage the tank and increase the risk of fire.
When were owners notified about recall 24V059?
Vicinity mailed owner notification letters on March 18, 2024. Reference recall number 24V059 or Vicinity recall number CA-000-051 when you contact the dealer. Vicinity customer service is also listed at 1-604-607-4000.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V059000 |
|---|---|
| Vicinity customer service | 1-604-607-4000 |
| NHTSA recall # | 24V059 |
| NHTSA recall # (full) | 24V059000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →