Recall 24V057 affects 1,243 2023-2024 Kia EV6 and Niro EV vehicles for improperly heat-treated drive shafts. Repair is free at any franchised Kia dealer.
Kia is recalling 1,243 2023-2024 EV6 and Niro EV vehicles because one drive shaft was improperly heat-treated and can break under load. A broken shaft can cause loss of drive power and increase crash risk, and Kia dealers will complete the repair free of charge.
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What's wrong?
The drive shaft is the metal shaft that carries power from the electric drive unit to the wheels. In the affected Kia EV6 and Niro EV vehicles, it is the link that lets the vehicle move when the motor sends torque through the driveline. It has to stay straight, strong, and intact while the vehicle accelerates or climbs under load.
The problem is improper heat treatment. Heat treatment is the manufacturing step that hardens the metal so it can handle repeated twisting force. On these vehicles, one drive shaft was not treated correctly, so the metal does not have the intended strength. Under load, the shaft can break, which stops power from reaching the wheels and causes a loss of drive power.
There is no warning sign before failure. The vehicle can drive normally until the shaft breaks, so an owner should not expect noise, vibration, or a dashboard alert to appear first.
Who's affected?
Covers EV6 and Niro EV models, with Niro EV coverage spanning the 2023 and 2024 model years under the same driveline component category.
| 2023 Kia EV6 | driveline |
|---|---|
| 2023 Kia Niro EV | driveline |
| 2024 Kia Niro EV | driveline |
| Units affected | 1,243 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
A loss of drive power can leave the vehicle without propulsion and increases the risk of a crash. There is no warning sign before failure, so schedule the repair soon and use extra care until it is complete. Repair is free at any franchised Kia dealer.
What should I do?
- Check your VIN to confirm your 2023 Kia EV6 or 2023-2024 Kia Niro EV is included in this recall.
- Contact a franchised Kia dealer to schedule the free drive shaft replacement that addresses the shaft breakage and loss of drive power.
- Bring the owner letter if you have it. If not, reference recall number 24V057 and Kia recall SC295 when you call.
- Avoid hard acceleration until the repair is complete because the affected drive shaft can break under load.
- Call Kia customer service at 1-800-333-4542 with questions about scheduling or dealer availability.
What happens at the repair
At the dealer, a Kia technician replaces the drive shaft covered by recall 24V057. The replacement parts and labor are free under the recall, and the repair is available now through a Kia dealer. Kia's standard reimbursement plan covers documented repair expenses already paid for this issue. Bring prior repair paperwork, receipts, and payment records to the service desk, or contact Kia customer service if the dealer asks you to submit the claim directly.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 31, 2024 | NHTSA published the recall |
|---|---|
| February 5, 2024 | Dealer notification began |
| February 5, 2024 | Dealer notification ended |
| March 28, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V057?
Recall 24V057 covers 1,243 2023 Kia EV6 and 2023-2024 Kia Niro EV vehicles with a drive-shaft heat-treatment defect. The drive shaft can break under load, causing a loss of drive power. Kia dealers will replace the drive shaft for free.
What should I do if my 2023 Kia EV6 or 2023-2024 Kia Niro EV is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V057. If it is, contact a franchised Kia dealer to schedule the drive shaft replacement. Reference recall number 24V057 and Kia recall number SC295 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Kia's remedy says dealers will replace the drive shaft free of charge. Parts and labor are covered at any franchised Kia dealer.
Is it safe to drive a Kia EV6 or Niro EV with this recall?
The recall is tied to loss of drive power, which increases crash risk. Kia has not issued a do-not-drive instruction for this recall. Check your VIN, schedule the free dealer repair if your vehicle is included, and ask Kia customer service at 1-800-333-4542 if the vehicle feels unsafe to drive.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V057000 |
|---|---|
| Kia customer service | 1-800-333-4542 |
| NHTSA recall # | 24V057 |
| NHTSA recall # (full) | 24V057000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →