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Campaign 24V050 Posted January 26, 2024 111 units

2023-2024 Coachmen Prism Recall 24V050: Furnace Overheat

Recall 24V050 affects 111 2023-2024 Coachmen Prism motorhomes because furnace overheating can let carbon monoxide enter. Repair is free at any franchised Coachmen dealer.

Coachmen is recalling 111 2023-2024 Prism Class C motorhomes because the furnace can overheat, crack the burn chamber, and let carbon monoxide enter the cabin. Carbon monoxide inside the passenger cabin increases the risk of injury or death, and Coachmen dealers will complete the recall repair free of charge.

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What's wrong?

The furnace cold air return on the 2023-2024 Coachmen Prism helps feed cabin air back to the furnace so the heater has the airflow it needs. In normal operation, that return air keeps the furnace moving heat through the ducts and helps prevent heat from building up inside the furnace cabinet.

On affected Prism motorhomes, the wrong cold air return setup was installed during manufacturing. With restricted return air, the furnace can overheat. That heat can crack the burn chamber, the metal area where combustion happens, and carbon monoxide can then enter the living space instead of staying contained in the exhaust path.

The warning sign is short cycling. That means the furnace starts, shuts off before completing a normal heating run, then starts again. If that happens, treat it as a sign the furnace is not moving air correctly.

Who's affected?

Covers the Prism motorhome across two model years, with the same furnace component listed for both years.

2023 Coachmen Prism Furnace
2024 Coachmen Prism Furnace
Units affected111
Field incidentsNHTSA has logged no field incidents to date.

Not every 2023-2024 Coachmen Prism motorhome is on the list. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

Carbon monoxide inside the passenger cabin increases the risk of injury or death. If the furnace short cycles, stop using the furnace and arrange recall service soon. Repair is free at any franchised Coachmen dealer.

What should I do?

  1. Check your VIN to confirm your 2023-2024 Coachmen Prism is included in this recall.
  2. Contact a franchised Coachmen dealer to schedule the free cold-air-return-grill installation that gives the furnace the correct airflow.
  3. Avoid using the furnace until the correct cold air return grill is installed.
  4. Bring the owner letter if you have it, and reference recall number 24V050 when you call or arrive.

What happens at the repair

At the dealer, a Coachmen technician inspects the furnace cold air return grill and installs the correct grill if the wrong part is present. The recall repair is free, and parts and labor are covered. If you already paid for an in-scope repair, Forest River says refunds are limited to repairs within the scope of this defect. Submit the service invoice to the Forest River warranty manager so the refund request can be reviewed. The vehicle still needs the recall inspection or repair so the dealer can confirm the correct parts and procedures were used.

ReimbursementReimbursement available

Timeline

January 26, 2024 NHTSA published the recall
February 15, 2024 Owner notification mailed
March 6, 2024 Dealer notification began
March 6, 2024 Dealer notification ended
March 6, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V050?

Recall 24V050 covers 111 2023-2024 Coachmen Prism Class C motorhomes with a furnace cold-air-return issue. The furnace can overheat and crack the burn chamber, which lets carbon monoxide enter the cabin. Dealers will install the correct cold air return grill for free.

What should I do if my 2023-2024 Coachmen Prism is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 24V050. If it is, contact a Coachmen dealer to schedule the furnace repair. Reference recall number 24V050 or Coachmen recall number 215-1733 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to fix the defect at no cost. For recall 24V050, dealers will install the correct cold air return grill as needed, free of charge.

What is the safety risk?

The safety risk is carbon monoxide entering the passenger cabin. The recalled furnace can overheat and crack the burn chamber, and carbon monoxide inside the cabin increases the risk of injury or death. Keep the furnace off until a dealer completes the recall repair.

When were owners notified about recall 24V050?

Owner notification letters were mailed February 15, 2024. If you bought the motorhome used or never received a letter, check your VIN and call a Coachmen dealer with recall number 24V050 or 215-1733.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V050000
Coachmen customer service1-574-825-8602
NHTSA recall #24V050
NHTSA recall # (full)24V050000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →