Recall 24V049 affects 67 2023-2024 Tiffin Convoy and GH1 motorhomes for solar-panel bracket cracks. Repair is free at any franchised Tiffin dealer.
Tiffin is recalling 67 2023-2024 Convoy and GH1 motorhomes because the bracket securing the roof solar panel can crack, break, and let the panel detach. A detached solar panel can become a road hazard and increase crash risk, and Tiffin dealers will complete the repair free of charge.
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What's wrong?
The solar panel bracket on 2023-2024 Tiffin Convoy and GH1 motorhomes is the roof hardware that holds the solar panel in place. The bracket connects the panel to the roof structure so the panel stays secured while the motorhome is parked, driving, or exposed to wind and vibration.
The recalled bracket is aluminum. Tiffin traced the problem to brackets that were tightened with an impact driver during production. If the bracket is over tightened, the aluminum can crack and break. Once the bracket breaks, the solar panel is no longer held to the roof the way it was designed to be held, and the panel can detach from the motorhome.
The replacement bracket is stainless steel, which is different from the recalled aluminum part. There is no warning sign before failure. Owners should not expect noise, a warning light, or a visible change before the bracket breaks.
Who's affected?
Spans the Convoy and GH1 across the 2023 and 2024 model years; both share the same solar panel bracket.
| 2023 Tiffin Convoy | Solar panel |
|---|---|
| 2024 Tiffin Convoy | Solar panel |
| 2023 Tiffin GH1 | Solar panel |
| 2024 Tiffin GH1 | Solar panel |
| Units affected | 67 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A detached solar panel can fall from the vehicle, become a road hazard, and increase the risk of a crash. There is no warning sign before the panel detaches, so schedule the bracket replacement soon and avoid delaying the repair. Repair is free at any franchised Tiffin dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Tiffin Convoy or GH1 motorhome is included in this recall.
- Contact a franchised Tiffin dealer to schedule the free bracket replacement that secures the roof solar panel.
- Bring the recall notice if Tiffin mailed one. If not, reference recall number 24V049 when you call.
- Limit driving until the repair is complete, since a cracked bracket can let the solar panel detach and create a road hazard.
- Call Tiffin customer service at 1-256-356-8661 with questions about scheduling or dealer handling.
What happens at the repair
At the dealer, a Tiffin technician replaces the roof brackets that secure the solar panels to the motorhome. Parts and labor are free under the recall. Out-of-pocket damage or related repairs already paid are handled through Tiffin warranty, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork tied to the solar panel bracket or roof attachment.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| January 26, 2024 | NHTSA published the recall |
|---|---|
| February 21, 2024 | Owner notification mailed |
| March 22, 2024 | Dealer notification began |
| March 22, 2024 | Dealer notification ended |
| March 22, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 22, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V049?
Recall 24V049 covers 67 2023-2024 Tiffin Convoy and GH1 motorhomes with solar-panel roof brackets that can crack and break. If a bracket fails, the solar panel can detach and become a road hazard. Tiffin dealers will replace the brackets for free.
What should I do if my 2023-2024 Tiffin Convoy or GH1 is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 24V049. If it is, contact a Tiffin dealer to schedule the solar-panel bracket replacement. Reference recall number 24V049 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Tiffin's remedy states that dealers will replace the solar-panel brackets free of charge. Parts and labor are covered for included 2023-2024 Convoy and GH1 motorhomes.
What is the safety risk?
The safety risk is a detached solar panel. If a roof bracket cracks and breaks, the panel can separate from the motorhome and become a road hazard, increasing the risk of a crash. The free dealer repair replaces the brackets.
When were owners notified about this recall?
Tiffin mailed owner notification letters on February 21, 2024. If you bought the motorhome used or never received the letter, check your VIN to confirm whether your specific Convoy or GH1 is included before scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V049000 |
|---|---|
| Tiffin customer service | 1-256-356-8661 |
| NHTSA recall # | 24V049 |
| NHTSA recall # (full) | 24V049000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →