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Campaign 24V044 Posted January 25, 2024 45,887 units

2024-2025 Peterbilt Trucks Recall 24V044: Steering Gear

Recall 24V044 covers 45,887 2024-2025 Peterbilt and Kenworth trucks for incorrectly assembled steering gears. Repair is free at any franchised Peterbilt dealer.

Peterbilt recall 24V044 covers 45,887 2024-2025 trucks, including the 579, because steering gear assemblies were built with fewer recirculating balls than required. The defect can lead to a loss of steering control and a higher crash risk; Peterbilt dealers will complete the recall repair free of charge.

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What's wrong?

The steering gear assembly in these 2024-2025 trucks is the heavy steering box that turns steering-wheel movement into movement at the front wheels. Inside the gear, recirculating balls ride between the worm shaft and gear surfaces to reduce friction and help the steering move smoothly under load.

On affected trucks, some steering gears were re-worked incorrectly and assembled with fewer recirculating balls than required. With those balls missing, the gear is not built the way the steering system depends on it being built. The steering gear can bind or fail to transmit steering input as designed, which can result in a loss of steering control.

An owner is not expected to hear or see a warning before this failure. There is no warning sign before failure, and the recalled gear can only be distinguished by checking the steering gear serial number.

Who's affected?

Covers Peterbilt and Kenworth truck models from the 2024 and 2025 model years, all tied to the steering system.

2024 Peterbilt 520 steering system
2024 Peterbilt 537 steering system
2024 Peterbilt 389 steering system
2024 Peterbilt 567 steering system
2024 Kenworth W990 steering system
Units affected45,887
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Loss of steering control increases the risk of a crash. There is no audible or visible warning before the problem happens, so confirm whether your VIN is included and schedule the steering gear inspection soon. Repair is free at any franchised Peterbilt dealer.

What should I do?

  1. Check your VIN to confirm your 2024-2025 Peterbilt truck is included in this recall.
  2. Contact a franchised Peterbilt dealer to schedule the free steering-gear inspection and replacement that fixes the loss of steering control risk.
  3. Bring the recall notice if you have it. If not, reference recall number 24V044 and Peterbilt recall 24PBC when you call.
  4. Drive cautiously until the repair is complete, and stop driving if steering effort or steering control changes.

What happens at the repair

At the dealer, a Peterbilt technician inspects the steering gear assemblies and replaces the steering gears that do not meet the recall requirements. Parts and labor are free under the recall. PACCAR uses its general reimbursement plan on file for this campaign. If you already paid out of pocket for a steering gear related repair, bring receipts or repair paperwork to the service desk and ask how to submit a documented reimbursement claim.

ReimbursementReimbursement available

Timeline

January 25, 2024 NHTSA published the recall
March 20, 2024 Owner notification mailed
March 25, 2024 Dealer notification began
March 25, 2024 Dealer notification ended
March 25, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V044?

Recall 24V044 covers 45,887 2024-2025 Peterbilt and Kenworth trucks with steering gear assemblies that were assembled with too few recirculating balls. That defect can cause loss of steering control and increase crash risk. Dealers will inspect and replace the steering gears as needed for free.

What should I do if my 2024-2025 Peterbilt or Kenworth truck is on this recall?

Check your VIN to confirm your specific truck is included in recall 24V044. If it is, contact a franchised Peterbilt or Kenworth dealer to schedule the steering gear inspection. Reference recall number 24V044 and the manufacturer recall numbers 24PBC or 24KWC when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V044, dealers will inspect the steering gear and replace it as needed, free of charge.

Is it safe to drive with recall 24V044 open?

The recall involves a steering defect that can cause loss of steering control and increase crash risk. Check your VIN before making normal use plans. If your truck is included, call a franchised dealer, describe any steering concern, and ask for appointment guidance.

What if I bought this Peterbilt or Kenworth truck used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you bought the truck used and never received the March 20, 2024 owner letter, check your VIN and call a franchised dealer with recall number 24V044.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V044000
Peterbilt customer service1-940-591-4220
NHTSA recall #24V044
NHTSA recall # (full)24V044000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →