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Campaign 24V040 Posted January 25, 2024 2,519 units

2020-2023 Coachmen Class B Recall 24V040: Awning Extension

Recall 24V040 affects 2,519 2020-2023 Coachmen Nova, Galleria and Beyond motorhomes for awnings that can extend in transit. Free repair at any franchised Coachmen dealer.

Coachmen is recalling 2,519 2020-2023 Nova, Galleria, and Beyond Class B motorhomes because the retractable awning can extend unintentionally during transit. An awning that opens in transit can become a distraction or road hazard, increasing crash risk, and Coachmen dealers will complete the recall repair free of charge.

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What's wrong?

The retractable awning on affected 2020-2023 Coachmen Nova, Galleria, and Beyond motorhomes is the exterior shade mounted along the side of the coach. Its small 12V DC motor assembly moves the awning out when parked and pulls it back tight against the body before travel. When it is working correctly, the awning stays stowed during transit.

On these motorhomes, the awning motor assembly does not keep the awning secured as intended. The recall traces the issue to Carefree of Colorado awnings installed during production. The awning can extend while the motorhome is moving, which means a part meant for campsite use is no longer held against the side of the vehicle on the road.

There is no warning sign before failure. An owner is not given a dashboard alert or a consistent sound before the awning extends, so the problem is handled by confirming whether the VIN is included and having the recall repair completed.

Who's affected?

Covers the Nova, Galleria, and Beyond across 2020-2023; both the recreational vehicle equipment and body structure listings trace to the same left-hand 12V DC motor assembly.

2021 Coachmen Nova Recreational vehicle/trailer
2021 Coachmen Nova body structure
2022 Coachmen Galleria Recreational vehicle/trailer
2022 Coachmen Galleria body structure
2021 Coachmen Beyond Recreational vehicle/trailer
Units affected2,519

The model year and name narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

An awning that extends unintentionally during transit can distract the driver or create a road hazard, increasing the risk of a crash. If the awning shifts or begins to extend, pull over when safe and call a Coachmen dealer before continuing. Repair is free at any franchised Coachmen dealer.

What should I do?

  1. Check your VIN to confirm your 2020-2023 Coachmen Nova, Galleria, or Beyond is included in this recall.
  2. Contact a franchised Coachmen dealer to schedule the free awning gearbox wedge installation and motor replacement if needed.
  3. Bring the owner letter if you have it. If not, reference recall number 24V040 when you call.
  4. Avoid driving with an unsecured or extending awning until the repair is complete.
  5. Call Coachmen customer service at 1-574-825-6319 with questions about scheduling or dealer routing.

What happens at the repair

At the dealer, a Coachmen technician installs a wedge that supports the internal components in the retractable awning gearbox. The technician also replaces the awning motor if the repair calls for it. The recall repair is free, with parts and labor covered. Forest River used its general reimbursement plan for this campaign, so owners who already paid for an awning gearbox or motor repair tied to this defect should submit documentation through Forest River Customer Service or bring repair paperwork to the service desk.

ReimbursementReimbursement available

Timeline

January 25, 2024 NHTSA published the recall
February 9, 2024 Owner notification mailed
March 5, 2024 Dealer notification began
March 5, 2024 Dealer notification ended
March 5, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V040?

Recall 24V040 covers 2,519 2020-2023 Coachmen Nova, Galleria, and Beyond Class B motorhomes with a retractable awning that can extend unintentionally during transit. An extended awning can distract other drivers or become a road hazard, increasing crash risk. Dealers install a gearbox wedge and replace the motor as needed for free.

What should I do if my 2020-2023 Coachmen Nova, Galleria, or Beyond is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 24V040. If it is, contact a franchised Coachmen dealer to schedule the awning repair. Reference Forest River recall number 225-1723 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Forest River's remedy states dealers will install a wedge to support the gearbox components and replace the awning motor as necessary, free of charge.

What is the safety risk with this Coachmen awning recall?

The safety risk is an awning extending during travel. If the awning opens in transit, it can distract other drivers or create a road hazard, increasing crash risk. Confirm whether your VIN is included, then schedule the free repair with a franchised Coachmen dealer.

What if I bought my Coachmen motorhome used?

The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If you never received the owner letter Forest River mailed on February 9, 2024, check your VIN and give recall number 24V040 to the dealer service desk.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V040000
Coachmen customer service1-574-825-6319
NHTSA recall #24V040
NHTSA recall # (full)24V040000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →