Recall 24V025 affects 101,049 2022-2024 Kia Carnival and Sportage vehicles for loose roof molding. Repair is free at any franchised Kia dealer.
Kia is recalling 101,049 2022-2024 Carnival and Sportage vehicles because roof molding can loosen and detach. A detached molding can create a road hazard for other vehicles and increase crash risk, and Kia dealers will complete the recall repair free of charge.
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What's wrong?
The roof molding on 2022-2024 Kia Carnival and Sportage vehicles is the long trim piece that sits along the roof edge. It helps cover and finish the roof joint, and it is held in place by retaining clips that lock the molding to the body panel.
On affected vehicles, the molding was not secured as designed during assembly. Excess roof panel sealer can interfere with the retaining clips, or the molding can be installed incorrectly. When the clips do not seat fully, the molding can loosen over time and detach from the roof while the vehicle is being driven.
Owners can see the warning sign before the part separates. Look for roof molding that is lifting, sitting unevenly, or making noise while driving.
Who's affected?
Carnival minivans and Sportage SUVs are grouped under the same roof molding assembly issue, so body style alone does not decide inclusion.
| 2023 Kia Carnival | body structure |
|---|---|
| 2022 Kia Carnival | body structure |
| 2023 Kia Sportage | body structure |
| 2024 Kia Sportage | body structure |
| 2024 Kia Carnival | body structure |
| Units affected | 101,049 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A detached roof molding can become a road hazard for other vehicles and increase the risk of a crash. If you see roof molding lifting or hear unusual roof-area noise while driving, schedule the inspection soon and avoid high-speed trips until the dealer checks it. Repair is free at any franchised Kia dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Kia Carnival or 2023-2024 Kia Sportage is included in this recall.
- Contact your nearest franchised Kia dealer to schedule the free roof-molding inspection and repair that secures loose molding before it detaches.
- Bring Kia's owner letter if you have it. If not, reference recall number 24V025 when you call.
- Call Kia customer service at 1-800-333-4542 with questions about scheduling or the free repair.
What happens at the repair
At the dealer, a Kia technician inspects the roof molding and either secures it or replaces it if needed. The recall repair is free, and parts and labor are covered. If you have already paid for a roof molding repair tied to this issue, the Kia standard reimbursement plan covers eligible repair expenses. Bring your repair paperwork and receipts to the service desk, or contact Kia customer service to ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 18, 2024 | NHTSA published the recall |
|---|---|
| March 12, 2024 | Dealer notification began |
| March 12, 2024 | Dealer notification ended |
| March 15, 2024 | Owner notification mailed |
| March 15, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V025?
Recall 24V025 covers 101,049 2022-2024 Kia Carnival and Sportage vehicles with roof molding that can loosen and detach. A detached roof molding can create a road hazard for other vehicles, increasing crash risk. Kia dealers will inspect the roof molding and replace or secure it for free.
What should I do if my 2022-2024 Kia Carnival or Sportage is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V025. If it is, contact a franchised Kia dealer to schedule the roof molding inspection. The dealer will replace or secure the molding as needed, free of charge. Reference recall number 24V025 or Kia recall SC292 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Kia dealers will inspect the roof molding and replace or secure it as necessary, free of charge, regardless of where the vehicle was purchased.
Is it safe to drive my Kia before the roof molding recall repair?
The recall does not include a do-not-drive order. The safety risk is that loose roof molding can detach and become a road hazard for other vehicles. Check your VIN, then schedule the free dealer inspection and repair if your vehicle is included.
What if I bought my Kia Carnival or Sportage used?
The free recall repair still applies. Recalls follow the VIN, not the original owner. If you never received Kia's owner letter, which was mailed March 15, 2024, check your VIN and contact a franchised Kia dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V025000 |
|---|---|
| Kia customer service | 1-800-333-4542 |
| NHTSA recall # | 24V025 |
| NHTSA recall # (full) | 24V025000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →