Recall 24V022 affects 43,454 2024 Mazda CX-90 vehicles for sudden loss of power steering assist. Repair is free at any franchised Mazda dealer.
Mazda is recalling 43,454 2024 CX-90 vehicles because an assembly issue with the steering system worm gear can lead to a sudden loss of power steering assist. Loss of assist while driving increases crash risk, and Mazda dealers will complete the recall repair free of charge.
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What's wrong?
The steering gear on the 2024 Mazda CX-90 is the assembly that links the steering wheel to the front wheels. Inside it, a worm gear transfers power assist from the electric steering motor, so the wheel turns with normal effort at parking-lot speeds and on the road.
On affected CX-90 vehicles, the worm gear in the steering gear assembly has too much friction. That excess friction resists the assist motor instead of letting it transmit help through the steering gear. The result is a sudden loss of power steering assist, which makes the steering wheel require more force than expected.
Mazda's remedy changes the steering assembly so the spring force on the worm gear is reduced. Vehicles outside this recall already use the improved steering gear assembly.
There is no warning sign before failure. The steering can feel normal until the assist drops away, so the VIN decides whether this recall applies.
Who's affected?
| 2024 Mazda CX-90 | steering system |
|---|---|
| Units affected | 43,454 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Loss of power steering assist while driving makes the CX-90 harder to steer and increases the risk of a crash. There is no warning sign before failure, so schedule the recall repair soon and use extra care if steering effort changes on the road. Repair is free at any franchised Mazda dealer.
What should I do?
- Check your VIN to confirm your 2024 Mazda CX-90 is included in this recall.
- Contact a franchised Mazda dealer to schedule the free worm-gear spring replacement and grease service that fixes the sudden loss of power-steering assist.
- Bring the recall notice if Mazda mailed one. If not, reference recall number 24V022 and Mazda recall 6524A when you call.
- Call Mazda customer service at 1-800-222-5500 with questions about scheduling or owner letters.
- Drive cautiously until the repair is complete, and leave extra room for steering effort if power assist drops.
What happens at the repair
At the dealer, a Mazda technician replaces the spring that engages the steering worm gear and reapplies grease to the gear teeth. The recall repair is free, including parts and labor. Out-of-pocket repairs already paid are handled through Mazda's new vehicle warranty, not through a separate reimbursement program. Mazda states that repairs tied to this defect were covered during the new vehicle warranty period. Ask the service desk how that warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| January 18, 2024 | NHTSA published the recall |
|---|---|
| January 23, 2024 | Dealer notification began |
| January 23, 2024 | Dealer notification ended |
| March 6, 2024 | Owner notification mailed |
| March 18, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V022?
Recall 24V022 covers 43,454 2024 Mazda CX-90 vehicles with a steering worm gear assembly issue that can cause sudden loss of power steering assist. Loss of assist while driving increases crash risk. Mazda dealers will replace the spring and reapply grease for free.
What should I do if my 2024 Mazda CX-90 is on this recall?
Check your VIN to confirm your specific CX-90 is included in recall 24V022. If it is, contact a franchised Mazda dealer to schedule the steering repair. Reference Mazda recall number 6524A when you call. The dealer repair is free.
Does the Mazda CX-90 recall repair cost anything?
No. Federal recall law requires Mazda to repair the defect at no cost. A franchised Mazda dealer will replace the spring engaging the worm gear and reapply grease to the gear teeth free of charge.
Is it safe to drive my 2024 Mazda CX-90 before the repair?
Mazda has not issued a stop-driving instruction for recall 24V022. Still, loss of power steering assist while driving increases crash risk, so confirm your VIN and schedule the free dealer repair if your vehicle is included.
What if I bought my 2024 Mazda CX-90 used?
The free recall repair still applies. Recalls follow the vehicle, not the first owner. Check your VIN to confirm whether your specific CX-90 is included, then call a franchised Mazda dealer and reference recall number 24V022 or Mazda recall number 6524A.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V022000 |
|---|---|
| Mazda customer service | 1-800-222-5500 |
| NHTSA recall # | 24V022 |
| NHTSA recall # (full) | 24V022000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →