Recall 24V015 affects 437 2004-2023 Altec Aerial Device vehicles for engine-compartment cables that can short circuit and raise fire risk. Repair is free through Altec.
Altec is recalling 437 2004-2023 Aerial Device units because engine-compartment cables can contact the hood, damage the cables, and create a short circuit. A short circuit increases the risk of a fire, and Altec dealers will complete the recall repair free of charge.
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What's wrong?
The 2004-2023 Altec Aerial Device uses electrical cables in the engine compartment to carry battery power to equipment, including the battery mounted 3-circuit DC fuse block. Those cables are protected by a split loom, a plastic covering that shields the cable jacket from rubbing against nearby metal and body panels. The system depends on enough clearance under the hood so the loom and cable stay intact.
On affected units, the cable routing leaves the protective split loom close enough to the hood for contact during normal use. Repeated contact wears through the loom first, then threatens the cable insulation underneath. Once insulation is damaged, battery power can short to another surface, creating heat and electrical damage.
An owner or fleet technician can spot this before failure during an under-hood inspection. Look for rub marks, wear, or damage where the hood contacts the protective split loom around the cable.
Who's affected?
The common part is the battery mounted 3-circuit DC fuse block, part number 991044859.
| 2023 Altec Aerial Device | battery |
|---|---|
| 2009 Altec Aerial Device | battery |
| 2021 Altec Aerial Device | battery |
| 2008 Altec Aerial Device | battery |
| 2011 Altec Aerial Device | battery |
| 2013 Altec Aerial Device | battery |
| 2022 Altec Aerial Device | battery |
| 2014 Altec Aerial Device | battery |
| 2012 Altec Aerial Device | battery |
| 2015 Altec Aerial Device | battery |
| 2005 Altec Aerial Device | battery |
| 2007 Altec Aerial Device | battery |
| 2006 Altec Aerial Device | battery |
| 2020 Altec Aerial Device | battery |
| 2019 Altec Aerial Device | battery |
| 2018 Altec Aerial Device | battery |
| 2017 Altec Aerial Device | battery |
| 2016 Altec Aerial Device | battery |
| 2004 Altec Aerial Device | battery |
| 2010 Altec Aerial Device | battery |
| Units affected | 437 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A short circuit increases the risk of a fire. Wear under the hood, especially where the hood contacts the cable's protective split loom, is the warning sign to look for during inspection. Schedule the cable and fuse block inspection and relocation soon. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2004-2023 Altec Aerial Device is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to schedule the free inspection and cable and fuse-block relocation that keeps engine-compartment cables off the hood.
- Reference recall number 24V015 and Altec recall CSN-3142 when you call.
- Bring the recall notice if Altec mailed one, plus any service records for prior cable or electrical repairs.
- Avoid operating the aerial device until the repair is complete if you see damaged cables, loose routing, or signs of a short circuit.
What happens at the repair
At the dealer, an Altec technician inspects the engine compartment cables and fuse blocks, then relocates them so the hood does not damage the cables or create a short circuit. The recall repair is available now, and parts and labor are covered. If you already paid out of pocket for this same problem before the owner letter, Altec's warranty policy covers reimbursement for eligible repair costs tied to this recall. Contact Altec customer service or bring your repair paperwork to the dealer so they can route the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 11, 2024 | NHTSA published the recall |
|---|---|
| March 8, 2024 | Dealer notification began |
| March 8, 2024 | Dealer notification ended |
| March 8, 2024 | Owner notification mailed |
| March 8, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V015?
Recall 24V015 covers 437 2004-2023 Altec Aerial Devices with engine-compartment cables that can contact the hood, damage the cables, and cause a short circuit. A short circuit increases fire risk. Altec will inspect and relocate the cables and fuse blocks for free.
What should I do if my 2004-2023 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 24V015. If it is, contact Altec customer service at 1-877-462-5832 and reference recall number CSN-3142. Altec will inspect and relocate the cables and fuse blocks for free.
Is the recall repair free?
Yes. Federal recall rules require the recall remedy to be performed at no cost, and Altec's remedy says the inspection, cable relocation, and fuse-block relocation are free. Keep the recall number CSN-3142 ready when you contact Altec.
What is the safety risk?
The safety risk is fire. In affected aerial devices, engine-compartment cables can rub against the hood, damage the cable insulation, and create a short circuit. Altec's free repair moves the cables and fuse blocks away from that contact point.
When were owners notified about recall 24V015?
Altec mailed owner notification letters on March 8, 2024. If you bought the equipment used or never received a letter, check your VIN and call Altec customer service at 1-877-462-5832 with recall number CSN-3142.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V015000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 24V015 |
| NHTSA recall # (full) | 24V015000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →