Recall 24V005 affects 572 2020-2024 Coachmen Galleria motorhomes for damaged battery boost wiring. Repair is free at any franchised Coachmen dealer.
Coachmen is recalling 572 2020-2024 Galleria motorhomes because battery boost wiring can become damaged, leading to an electrical short circuit and loss of power steering. A loss of power steering increases crash risk, and Coachmen dealers will complete the recall repair free of charge.
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What's wrong?
On affected 2020-2024 Coachmen Galleria motorhomes, the 12V battery boost wiring is part of the electrical system that carries power for the battery boost feature. That feature gives the motorhome a built-in way to support battery power when needed. The wire needs to stay secured and insulated so current stays inside the circuit.
The problem starts when the zip tie that holds the battery boost cable fails. Once loose, the cable rubs against the front drive shaft. That rubbing wears through the wire sheathing, which exposes the wiring and creates an electrical short circuit. The short disables the Mercedes electronic power steering, so steering assist is lost.
There is no warning sign before failure. The first thing an owner notices can be sudden loss of power steering assist, which means the steering wheel requires more effort, especially at low speed or while maneuvering.
Who's affected?
Covers 5 Galleria model years, all tied to the same 12V wiring issue.
| 2021 Coachmen Galleria | wiring |
|---|---|
| 2023 Coachmen Galleria | wiring |
| 2020 Coachmen Galleria | wiring |
| 2024 Coachmen Galleria | wiring |
| 2022 Coachmen Galleria | wiring |
| Units affected | 572 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Loss of power steering makes the Galleria harder to control and increases the risk of a crash. There is no warning sign before failure. If steering suddenly becomes heavy, slow down carefully, stop in a safe place, and arrange service. Repair is free at any franchised Coachmen dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 Coachmen Galleria is included in this recall.
- Contact a franchised Coachmen dealer to schedule the free battery-boost-wiring relocation that fixes the short-circuit path tied to power-steering loss.
- Bring the recall notice if Coachmen mailed one. If not, reference recall number 24V005 when you call.
- Avoid unnecessary driving until the wiring repair is complete, and stop safely if steering effort changes.
What happens at the repair
At the dealer, a Coachmen technician relocates the battery boost wiring to a different lug so the wiring is not left in the damage path described by the recall. The recall repair is free at the dealer now, with parts and labor covered. Forest River used its standard reimbursement plan for this campaign. If you already paid out of pocket for a related wiring repair, ask the service desk or Forest River Customer Service how to submit documentation for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 8, 2024 | NHTSA published the recall |
|---|---|
| February 14, 2024 | Dealer notification began |
| February 14, 2024 | Dealer notification ended |
| February 14, 2024 | Interim owner notification (was planned for this date) |
| March 13, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V005?
Recall 24V005 covers 572 2020-2024 Coachmen Galleria motorhomes with battery boost wiring that can become damaged, short circuit, and cause a loss of power steering. That loss of steering assist increases crash risk. Dealers will relocate the wiring to a different lug for free.
What should I do if my 2020-2024 Coachmen Galleria is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 24V005. If it is, contact a franchised Coachmen dealer to schedule the wiring relocation. Reference recall number 24V005 or Coachmen recall number 225-1716 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 24V005 is free. A franchised Coachmen dealer will move the battery boost wiring to a different lug, with parts and labor covered.
Is it safe to drive my Coachmen Galleria before the repair?
The recall does not include a do-not-drive order. The stated risk in recall 24V005 is that damaged battery boost wiring can short circuit and cause a loss of power steering, increasing crash risk. Confirm your VIN, then ask the dealer how soon the repair can be completed.
When were owners notified about recall 24V005?
Coachmen mailed owner notification letters on March 13, 2024. If you bought the motorhome used or never received a letter, the VIN still decides whether the recall applies. Check your VIN and reference recall number 24V005 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V005000 |
|---|---|
| Coachmen customer service | 1-574-825-6319 |
| NHTSA recall # | 24V005 |
| NHTSA recall # (full) | 24V005000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →