Recall 23V903 affects 61 2023-2024 Ineos Grenadier vehicles for incorrect steering rod ball joint nuts. Repair is free at any franchised Ineos dealer.
Ineos is recalling 61 2023-2024 Grenadier vehicles because the steering rod ball joint was built with non-locking nuts. Loose or missing nuts can disconnect the joint from the steering knuckle, cause loss of steering, and increase crash risk; Ineos dealers will complete the recall repair free of charge.
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What's wrong?
The steering rod ball joint on the 2023-2024 Ineos Grenadier is part of the linkage that carries steering input from the wheel to the front steering components. The M16 nut holds that joint tight. When the joint is clamped correctly, the steering linkage stays fixed while the suspension and wheels move.
On affected Grenadiers, a non-locking nut was installed where a locking nut was required. The replacement part uses an oval lock nut design, which grips the fastener and resists backing off. The non-locking nut was tightened during assembly, but it does not have the same locking feature, so road vibration and steering loads can loosen it over time. If the nut loosens or comes off, the steering rod connection can develop play or separate.
Owners can notice steering free play, excessive vibration, or noise from the steering area. Those signs mean the joint is not staying tight and the vehicle needs dealer inspection before normal use.
Who's affected?
Both model years are tied to the same steering-system fastener component.
| 2023 Ineos Grenadier | steering system |
|---|---|
| 2024 Ineos Grenadier | steering system |
| Units affected | 61 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Loose or missing nuts can let the steering rod ball joint separate from the steering knuckle, causing loss of steering and increasing crash risk. Steering free play, excessive vibration, or new noise means stop using the vehicle and call an Ineos dealer. Repair is free at any franchised Ineos dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Ineos Grenadier is included in this recall.
- Contact a franchised Ineos dealer to schedule the free locking-nut repair that secures the steering rod ball joint.
- Bring the owner letter if Ineos mailed one. If not, reference recall number 23V903 when you call.
- Avoid unnecessary driving until the repair is complete, and keep extra distance because the defect can cause loss of steering.
What happens at the repair
At the dealer, an Ineos technician installs locking steering rod ball joint nuts in place of the non-locking nuts that were mistakenly installed. The recall repair is free, and parts and labor are covered. Ineos has a general reimbursement plan on file for owners who already paid for this related repair before the recall notice. Bring repair documentation and receipts to the service desk, or contact Ineos customer service for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 29, 2023 | NHTSA published the recall |
|---|---|
| December 29, 2023 | Dealer notification began |
| December 29, 2023 | Dealer notification ended |
| June 24, 2024 | Interim owner notification (was planned for this date) |
| June 25, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V903?
Recall 23V903 covers 61 2023-2024 Ineos Grenadier vehicles with steering rod ball joint nuts that were installed without the required locking design. Loose or missing nuts can let the ball joint disconnect from the steering knuckle, causing a loss of steering and increasing crash risk.
What should I do if my 2023-2024 Ineos Grenadier is on this recall?
Check your VIN to confirm your specific Grenadier is included in recall 23V903. If it is, contact a franchised Ineos dealer to schedule the locking steering rod ball joint nut installation. Reference recall number 23V903 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ineos dealers will install locking steering rod ball joint nuts free of charge. Parts and labor are covered for included 2023-2024 Grenadier vehicles.
Is it safe to drive my Ineos Grenadier before the repair?
The recall does not include a do-not-drive order, but the defect affects steering. If your VIN is included, arrange the free dealer repair and ask the Ineos dealer for service guidance before moving the vehicle. The official risk is loss of steering and increased crash risk.
When were owners notified about recall 23V903?
Ineos mailed owner notification letters on June 25, 2024. If you bought the Grenadier used or did not receive a letter, check your VIN to confirm whether your specific vehicle is included, then contact an Ineos dealer and reference recall number 23V903.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V903000 |
|---|---|
| Ineos customer service | 1-919-296-3626 |
| NHTSA recall # | 23V903 |
| NHTSA recall # (full) | 23V903000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →