Recall 23V895 affects 2,547 2024 Freightliner M2 vehicles because PARK leaves the transmission in NEUTRAL. Free repair once available at a franchised Freightliner dealer.
Freightliner is recalling 2,547 2024 M2 vehicles because the gear shifter includes a PARK position even though the transmission does not have a park pawl. When shifted into PARK, the transmission is actually in NEUTRAL, increasing the risk of rollaway and crash; Freightliner dealers will complete the free repair once available.
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What's wrong?
The shift control in the 2024 Freightliner M2 is the driver’s gear selector. It tells the transmission which range the driver selected, such as reverse, neutral, or drive. On this recall, the shifter also shows a PARK position, which suggests the truck has a mechanical lock inside the transmission to hold it still when parked.
Affected trucks were built with a transmission that does not contain that park pawl. A park pawl is a metal lock inside an automatic transmission that drops into place when PARK is selected. Because the wrong shift control was installed at the plant, the shifter can point to PARK even though the transmission has no internal parking lock. The truck still needs the correct parking procedure, including the parking brake, to stay secured.
There is no warning sign before failure. The problem is in the mismatch between the shifter display and the transmission hardware, so the driver does not get a light, sound, or feel change that confirms the missing park pawl.
Who's affected?
| 2024 Freightliner M2 | automatic transmission |
|---|---|
| Units affected | 2,547 |
A matching 2024 Freightliner M2 does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
When shifted into PARK, the transmission is actually in NEUTRAL. That raises the risk of vehicle rollaway and crash after parking. There is no warning sign before failure, so confirm your VIN and contact a Freightliner dealer for recall guidance. Repair will be free at any franchised Freightliner dealer once available.
What should I do?
- Check your VIN to confirm your 2024 Freightliner M2 is included in this recall.
- Call Freightliner customer service at 1-800-547-0712 to confirm whether the repair for recall number 23V895 is open for your truck.
- Contact a franchised Freightliner dealer only after Freightliner confirms the inspection and gear-shifter replacement are available.
- Bring the owner letter if Freightliner mailed one. If not, reference recall number 23V895 when you call.
- Avoid relying on the PARK position to hold the truck until the repair is complete.
What happens at the repair
The final dealer repair is still under development. Once it is available, a Freightliner technician will inspect the transmission gear shifter and replace it if needed, free under the recall. The shifter is the part that shows gear positions, including the incorrect PARK position on affected vehicles. If you already paid for a related shifter repair, the reimbursement details are in the owner letter, and Freightliner directs owners to seek reimbursement through authorized dealers. Bring repair invoices or other documentation to the dealer.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 22, 2023 | NHTSA published the recall |
|---|---|
| February 20, 2024 | Dealer notification began |
| February 20, 2024 | Dealer notification ended |
| February 20, 2024 | Interim owner notification (was planned for this date) |
| April 4, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V895?
Recall 23V895 covers 2,547 2024 Freightliner M2 vehicles with a transmission gear shifter that includes a PARK position even though the transmission has no park pawl. Freightliner dealers will inspect and replace the transmission gear shifter as needed for free.
What should I do if my 2024 Freightliner M2 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V895. If it is, contact a franchised Freightliner dealer and ask for the transmission gear shifter inspection. Reference recall number 23V895 or Freightliner recall FL991 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Freightliner dealers will inspect the transmission gear shifter and replace it as needed free of charge.
What is the safety risk?
The safety risk is vehicle rollaway. If the shifter is moved into PARK, the transmission is in NEUTRAL instead, which increases the risk of a rollaway and crash. Until the dealer inspects the vehicle, use the parking brake and follow the instructions in the owner notice.
When did Freightliner notify owners?
Freightliner mailed owner notification letters on April 4, 2024. The notice identifies recall 23V895 and Freightliner recall FL991. Owners can also contact DTNA customer service at 1-800-547-0712 for dealer scheduling information.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V895000 |
|---|---|
| Freightliner customer service | 1-800-547-0712 |
| NHTSA recall # | 23V895 |
| NHTSA recall # (full) | 23V895000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →