Recall 23V885 covers 4,926 2024 BMW I5 M60 and I5 vehicles for missing pedestrian warning sounds. Repair is free at any franchised BMW dealer.
BMW is recalling 4,926 2024 I5 and I5 M60 vehicles because a start-up fault can stop the artificial sound generator from producing the required external pedestrian warning sound. Without that sound, pedestrians can miss an approaching electric vehicle, which increases the risk of injury; BMW dealers will complete the recall repair free of charge.
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What's wrong?
The external artificial sound generator on the 2024 BMW I5 and I5 M60 is the speaker and control software that produces a pedestrian warning sound outside the car. Electric vehicles are quiet at low speeds, so this sound helps people nearby know the vehicle is starting or moving. The system is part of the pedestrian alert equipment covered by FMVSS 141.
On affected vehicles, the control unit can fault during start-up and fail to activate the sound generator. BMW's filing points to the external artificial sound generation software, which was programmed in a way that does not fully meet FMVSS 141. When the fault happens, the car still starts, but the outside warning sound is not produced as required.
There is no warning sign before failure. The owner does not get a clear cue that the pedestrian alert sound failed at start-up, so the issue has to be handled through the recall repair.
Who's affected?
Covers the I5 and I5 M60, with both forward-collision and back-over pedestrian alert warnings tied to the same external sound generator software.
| 2024 BMW I5 M60 | External/pedestrian alert |
|---|---|
| 2024 BMW I5 M60 | External/pedestrian alert |
| 2024 BMW I5 | External/pedestrian alert |
| 2024 BMW I5 | External/pedestrian alert |
| Units affected | 4,926 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
When the external artificial sound generator does not provide a warning sound, pedestrians have less notice that the vehicle is approaching, which increases the risk of injury. Use extra care around crosswalks, driveways, and parking lots until the software update is complete. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2024 BMW I5 M60 or I5 is included in this recall.
- Contact a franchised BMW dealer to schedule the free external artificial sound generator software update that restores the pedestrian warning sound.
- Bring the recall notice BMW mailed, or reference recall number 23V885 when you call.
- Use extra caution around pedestrians until the software update is complete.
What happens at the repair
At the dealer, a BMW technician updates the external artificial sound generator software so the vehicle can produce the required pedestrian warning sound during start-up. The software update, parts, and labor are free under the recall. Out-of-pocket repairs already paid are handled through the BMW New Vehicle Limited Warranty program, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork for this condition.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 22, 2023 | NHTSA published the recall |
|---|---|
| December 22, 2023 | Dealer notification began |
| December 22, 2023 | Dealer notification ended |
| February 13, 2024 | Interim owner notification (was planned for this date) |
| February 16, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V885?
Recall 23V885 covers 4,926 2024 BMW I5 M60 and I5 vehicles with an external pedestrian warning sound fault. During start-up, the artificial sound generator control unit can fail to create the required outside sound. BMW dealers will update the software for free.
What should I do if my 2024 BMW I5 M60 or I5 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V885. If it is, contact a franchised BMW dealer to schedule the external artificial sound generator software update. Reference recall number 23V885 when you call. The repair is free.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair safety defects at no cost, and BMW will update the external artificial sound generator software free of charge at any franchised BMW dealer.
What is the safety risk in recall 23V885?
The risk is that pedestrians can miss an approaching electric vehicle when the external warning sound is not generated. NHTSA campaign 23V885 states that this increases the risk of injury. BMW's remedy is a free software update for the external artificial sound generator.
When were BMW owners notified about recall 23V885?
BMW mailed owner notification letters on February 16, 2024. If you did not receive a letter, the VIN still decides whether this recall applies. Used vehicles, moved owners, and missed mail are common reasons to confirm by VIN before calling the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V885000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 23V885 |
| NHTSA recall # (full) | 23V885000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →