Recall 23V869 covers 265 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles for fracturing door strikers. Repair is free at franchised Chevrolet dealers.
Chevrolet recall 23V869 covers 265 2024 Blazer, Blazer EV, Equinox, and GMC Terrain vehicles because the door strikers can fracture and let a door open while driving. That raises the risk of injury or a crash, and Chevrolet dealers will complete the recall repair free of charge.
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What's wrong?
The side door striker assembly on the 2024 Chevrolet Blazer, Equinox, Terrain, and Blazer EV is the metal catch mounted to the vehicle body. When the door closes, the latch grips that striker and holds the door shut while the vehicle is parked or moving. The part has to be hard enough to handle repeated closing force without cracking.
For NHTSA campaign 23V869, the problem is the striker itself. Certain strikers supplied by Brano Group A.S. were not heat-treated correctly, so they did not meet GM hardness specifications. A striker with the wrong hardness can fracture. If it breaks, the latch no longer has a solid catch, and the door can open unexpectedly.
There is no warning sign before failure. The recall repair replaces the suspect door strikers with parts that meet GM hardness specifications.
Who's affected?
The common part is the side door striker assembly, grouped under body structure for each model.
| 2024 Chevrolet Blazer | body structure |
|---|---|
| 2024 Chevrolet Equinox | body structure |
| 2024 GMC Terrain | body structure |
| 2024 Chevrolet Blazer EV | body structure |
| Units affected | 265 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A door that opens while the vehicle is moving raises the risk of injury or a crash. If your VIN is included, make sure every door is fully latched before driving and schedule the recall repair soon. Dealers replace the door strikers and attaching bolts. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2024 Chevrolet Blazer, Chevrolet Equinox, GMC Terrain, or Chevrolet Blazer EV is included in this recall.
- Contact a franchised Chevrolet dealer to schedule the free door-striker and attaching-bolt replacement that keeps the doors from opening unexpectedly.
- Bring the recall notice if you have it. If not, reference recall number 23V869 when you call.
- Avoid driving with passengers in any door position that does not latch securely until the repair is complete.
What happens at the repair
At the dealer, a Chevrolet technician replaces all four door strikers and the attaching bolts that secure them. The replacement parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because all included vehicles are under warranty. If you have prior repair paperwork for the door striker condition, ask the service desk how warranty coverage applies.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 21, 2023 | NHTSA published the recall |
|---|---|
| December 21, 2023 | Dealer notification began |
| December 21, 2023 | Dealer notification ended |
| January 24, 2024 | Owner notification mailed |
| February 5, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 5, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V869?
Recall 23V869 covers 265 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles with door strikers that can fracture. If a striker breaks, a door can open while driving, increasing the risk of injury or a crash. Dealers will replace all four door strikers and attaching bolts for free.
What should I do if my 2024 Chevrolet Blazer, Blazer EV, Equinox, or GMC Terrain is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V869. If it is, contact a franchised Chevrolet or GMC dealer to schedule replacement of all four door strikers and attaching bolts. Reference GM recall number N232429911 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 23V869, the dealer will replace all four door strikers and attaching bolts free of charge at a franchised Chevrolet or GMC dealer.
Is it safe to drive before the door striker repair is done?
A fractured door striker can let a door open while the vehicle is being driven, increasing the risk of injury or a crash. If your VIN is included, schedule the free repair promptly and make sure every door latches securely until the dealer completes the work.
When were owner letters mailed for recall 23V869?
GM mailed owner notification letters on January 24, 2024. If you bought the vehicle used or never received the letter, the recall still follows the VIN. Check your VIN, then call a franchised Chevrolet or GMC dealer with recall number 23V869 or GM number N232429911.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V869000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 23V869 |
| NHTSA recall # (full) | 23V869000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →