Recall 23V861 covers 64 2024 Van Hool CX45 vehicles with seat belt attachment screws that can break. Free repair at any franchised Van Hool dealer.
Van Hool is recalling 64 2024 CX45 vehicles under recall 23V861 because the seat belt assembly attachment screw can break. If the screw breaks, the belt assembly can lose its anchor and fail to properly restrain an occupant in a crash, increasing injury risk; the Van Hool dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The seat belt assembly in the 2024 Van Hool CX45 uses a self-tapping attachment screw to hold the pelvic restraint webbing in place. That webbing is the lap-belt portion of the seat belt, and the screw helps keep the belt anchored to the seat structure when the belt is loaded.
On affected CX45 buses, the attachment screw came from a component batch identified by FKT, the component manufacturer. The screw can break at the seat belt assembly. If it breaks, the lap-belt webbing loses an attachment point, so the belt assembly no longer has the fastening strength it was designed to have.
There is no warning sign before failure. An owner or service technician should not expect a noise, warning light, or visible change before the screw breaks.
Who's affected?
| 2024 Van Hool CX45 | seat belt |
|---|---|
| Units affected | 64 |
Not every 2024 Van Hool CX45 bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unanchored seat belt can fail to hold an occupant properly during a crash, increasing injury risk. Because this is a restraint issue, confirm your VIN and schedule the inspection and seat belt assembly screw repair soon. Repair will be free at any franchised Van Hool dealer once available.
What should I do?
- Check your VIN to confirm your 2024 Van Hool CX45 is included in this recall.
- Use Van Hool's mailed owner letter if you received one, or call Van Hool customer service before scheduling service.
- Contact a franchised Van Hool dealer to ask about the free seat belt assembly screw inspection and replacement, which fixes the attachment screw that can break.
- Reference recall number 23V861 when you call the dealer or Van Hool customer service.
- Limit passenger use of affected seats until the seat belt screw inspection and any needed replacement are complete.
What happens at the repair
At the dealer, a Van Hool technician inspects the passenger seat belt assembly screw and replaces the screw if it is covered by the recall repair. The seat belt attachment hardware is the focus of the work because the screw can break. The final dealer repair will be free once available, with parts and labor covered under the recall. The source record does not give a separate repair time, so confirm timing with the service desk when the repair opens.
Timeline
| December 19, 2023 | NHTSA published the recall |
|---|---|
| February 16, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V861?
Recall 23V861 covers 64 2024 Van Hool CX45 vehicles with a passenger-seat-belt fastener issue. The seat belt assembly attachment screw can break, leaving the belt unanchored. Van Hool dealers will inspect and replace the passenger seat belt assembly screw for free.
What should I do if my 2024 Van Hool CX45 is on this recall?
Check your VIN to confirm your specific CX45 is included in recall 23V861. If it is, contact a Van Hool dealer to schedule the seat belt fastener inspection and replacement. Reference recall 23V861 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Van Hool's remedy says dealers will inspect and replace the passenger seat belt assembly screw free of charge.
What is the safety risk?
The safety risk is reduced occupant protection during a crash. If the seat belt screw breaks, the belt can become unanchored and fail to properly restrain a passenger, increasing the risk of injury. Have the dealer inspect and replace the affected screw for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V861000 |
|---|---|
| Van Hool customer service | 1-877-427-7278 |
| NHTSA recall # | 23V861 |
| NHTSA recall # (full) | 23V861000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →