Recall 23V842 affects 93,196 2019-2024 Audi vehicles for 220V/240V portable charging cable overheating. Use 110V or public charging. Free replacement cable once Audi opens it.
Audi is recalling 93,196 2019-2024 E-Tron, Q5, and related plug-in models because using the industrial 220V/240V plug at the 100% charge setting can overheat a home outlet or charging cable. That overheating raises the risk of a fire, and the Audi dealer repair will be free once available.
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What's wrong?
The recall centers on the Audi compact charging system used with a 220V/240V industrial-style plug. On affected 2019-2024 Audi plug-in vehicles, the power cable and plug carry household electrical current from the wall outlet to the vehicle during charging. At the 100% charge setting, that cable draws enough current that the home outlet and wiring need to be able to handle the load.
The problem starts when the household outlet or wiring cannot handle that current. Heat builds at the socket or charging cable, and the original industrial charging cable does not have temperature sensors to detect that excess heat. Overheating can damage the house socket and the charging cable, especially when the vehicle is charged at the higher setting.
The warning sign is a charging cable that feels hot to the touch, such as when unplugging it after charging. If the cable feels unusually hot, stop using that charging setup until the vehicle and charging equipment are checked.
Who's affected?
Spans 7 Audi model lines from 2019-2024, all with the same 220V/240V charging cable for industrial sockets.
| 2019 Audi E-Tron | electric propulsion system |
|---|---|
| 2021 Audi A8 | electric propulsion system |
| 2023 Audi E-Tron GT | electric propulsion system |
| 2022 Audi E-Tron GT | electric propulsion system |
| 2024 Audi RS E-Tron GT | electric propulsion system |
| 2022 Audi RS E-Tron GT | electric propulsion system |
| 2022 Audi A7 | electric propulsion system |
| 2024 Audi Q4 E-Tron | electric propulsion system |
| 2023 Audi Q4 E-Tron | electric propulsion system |
| 2024 Audi Q5 | electric propulsion system |
| 2020 Audi Q5 | electric propulsion system |
| 2021 Audi E-Tron | electric propulsion system |
| 2022 Audi Q5 | electric propulsion system |
| 2020 Audi E-Tron | electric propulsion system |
| 2021 Audi Q5 | electric propulsion system |
| 2023 Audi Q5 | electric propulsion system |
| 2022 Audi Q4 E-Tron | electric propulsion system |
| 2021 Audi A7 | electric propulsion system |
| 2023 Audi RS E-Tron GT | electric propulsion system |
| 2024 Audi E-Tron GT | electric propulsion system |
| 2020 Audi A8 | electric propulsion system |
| 2022 Audi E-Tron | electric propulsion system |
| 2023 Audi E-Tron | electric propulsion system |
| 2024 Audi E-Tron | electric propulsion system |
| Units affected | 93,196 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
An overheated outlet or charging cable increases the risk of a fire. A hot cable is a warning sign, especially when unplugging after charging. Stop using the 220V/240V compact or portable charging cable. Use the 110V home cable or public charging stations until the replacement cable is installed. Repair will be free at any franchised Audi dealer once available.
What should I do?
- Check your VIN to confirm your 2019-2024 Audi E-Tron, A8, E-Tron GT, RS E-Tron GT, A7, Q4 E-Tron, or Q5 is included in this recall.
- Follow Audi's interim charging guidance: do not use the 220V/240V compact charging cable; use the 110V home cable or public charging stations.
- Contact Audi customer service at 1-800-253-2834 with questions and reference recall number 23V842 (Audi recalls 93U6 and 93U8).
- Wait for Audi repair instructions before using a replacement 220V/240V compact charging cable.
- Keep the recall notice with your vehicle records so the Audi dealer can match the overheating charging-cable issue to the free cable replacement once the remedy opens.
What happens at the repair
Until the final dealer repair opens, do not use the 220V/240V compact or portable charging cable. Use the 110V home charging cable or public charging stations instead. Once the repair is available, an Audi technician will supply a new 220V/240V compact or portable charging cable with an incorporated temperature sensor, free under the recall. Audi will offer reimbursement under this campaign because some affected vehicles are already out of the manufacturer's warranty. If you already paid for a related charging cable repair, contact Audi customer service at 1-800-253-2834 and ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 13, 2023 | NHTSA published the recall |
|---|---|
| December 19, 2023 | Dealer notification began |
| December 19, 2023 | Dealer notification ended |
| February 9, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 9, 2024 | Interim owner notification (was planned for this date) |
| March 28, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V842?
Recall 23V842 covers 93,196 2019-2024 Audi E-Tron, A8, E-Tron GT, RS E-Tron GT, A7, Q4 E-Tron, and Q5 vehicles with a compact charging system concern. Using the industrial 220V/240V plug at the full charge setting can overheat the outlet or charging cable.
What should I do if my 2019-2024 Audi E-Tron, A8, E-Tron GT, RS E-Tron GT, A7, Q4 E-Tron, or Q5 is on this recall?
Check your VIN to confirm your specific Audi is included in recall 23V842. If it is, stop using the 220V/240V compact or portable charging cable. Use the 110V home charging cable or public charging stations, then contact a franchised Audi dealer about the replacement cable.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall repair at no cost. Audi dealers will supply a new 220V/240V compact or portable charging cable with an incorporated temperature sensor free of charge for included vehicles.
What is the safety risk?
The safety risk is fire from an overheated outlet or charging cable. The recall involves the industrial 220V/240V plug at the full charge setting, where the home outlet is not able to handle the electrical current required by the compact charging system.
When did Audi notify owners about recall 23V842?
Audi mailed owner notification letters on March 28, 2024. If you bought the vehicle used or never received a letter, check your VIN and reference recall 23V842 when you call an Audi dealer. Audi customer service is also available at 1-800-253-2834.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V842000 |
|---|---|
| Audi customer service | 1-800-253-2834 |
| NHTSA recall # | 23V842 |
| NHTSA recall # (full) | 23V842000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →