Recall 23V832 affects 265 2021-2023 Pilotcar PC-6, PC-4, and PC-2 vehicles missing pedestrian warning sounds. Repair is free at any franchised Pilotcar dealer.
Pilotcar is recalling 265 2021-2023 PC-6, PC-4, and PC-2 low speed electric vehicles because the pedestrian warning sound system was not installed. This raises crash risk because pedestrians are not alerted to an approaching vehicle, and Pilotcar dealers will install the system free of charge.
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What's wrong?
The pedestrian warning sound system on 2021-2023 Pilotcar PC-6, PC-4, and PC-2 low speed electric vehicles is an external speaker system. At low speeds, it makes a sound outside the vehicle so pedestrians can hear a battery-powered vehicle moving nearby. That sound matters because these vehicles are quiet in normal operation.
On affected Pilotcar vehicles, the required Vehicle Sound for Pedestrians system was not installed. That means the speaker or sound equipment that should make the pedestrian alert is missing, so the vehicle does not produce the required exterior warning sound. The issue is not a worn part or a part that breaks over time. It is missing equipment from when the low speed vehicle was built or sold for road use.
There is no warning sign before failure. The vehicle can still drive normally while the pedestrian sound system is absent. If the vehicle moves quietly with no outside pedestrian alert sound, tell the Pilotcar dealer that the pedestrian warning speaker system needs to be checked under recall 23V832.
Who's affected?
Covers PC-2, PC-4, and PC-6 variants across the 2021, 2022, and 2023 model years, all using the same external pedestrian-alert speaker.
| 2021 Pilotcar PC-6 | External/pedestrian alert |
|---|---|
| 2023 Pilotcar PC-4 | External/pedestrian alert |
| 2022 Pilotcar PC-2 | External/pedestrian alert |
| 2021 Pilotcar PC-4 | External/pedestrian alert |
| 2023 Pilotcar PC-2 | External/pedestrian alert |
| 2021 Pilotcar PC-2 | External/pedestrian alert |
| 2022 Pilotcar PC-4 | External/pedestrian alert |
| 2023 Pilotcar PC-6 | External/pedestrian alert |
| 2022 Pilotcar PC-6 | External/pedestrian alert |
| Units affected | 265 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Without the required warning sounds, pedestrians do not get an audible alert that the vehicle is approaching. That increases the risk of a crash when people are nearby. Schedule the pedestrian warning sound system repair soon. Repair is free at any franchised Pilotcar dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Pilotcar PC-6, PC-4, or PC-2 vehicle is included in this recall.
- Contact a franchised Pilotcar dealer to schedule the free pedestrian warning sound system installation that adds the missing sound generator, amplifier, and speakers.
- Bring the recall notice if Pilotcar mailed one. If not, reference recall number 23V832 when you call.
- Drive slowly around pedestrians until the repair is complete, especially in parking lots and shared lanes.
- Call Pilotcar customer service at 1-239-243-8023 with questions about the free repair.
What happens at the repair
At the dealer, a Pilotcar technician installs the missing pedestrian warning sound system. The repair adds a digital sound generator, an amplifier, and two speakers so the low speed electric vehicle has the required sound equipment. Parts and labor are covered under the recall. Pilotcar uses its standard reimbursement plan for this campaign. If you already paid for this related repair before the recall notice, ask Pilotcar customer service how to submit repair documentation for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 7, 2023 | NHTSA published the recall |
|---|---|
| December 12, 2023 | Dealer notification began |
| December 20, 2023 | Dealer notification ended |
| December 22, 2023 | Interim owner notification (was planned for this date) |
| December 28, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V832?
Recall 23V832 covers 265 2021-2023 Pilotcar PC-2, PC-4, and PC-6 low speed electric vehicles built without the required pedestrian warning sound system. Without that sound, pedestrians are not alerted to an approaching vehicle, increasing crash risk. Pilotcar will install the missing system for free.
What should I do if my 2021-2023 Pilotcar PC-2, PC-4, or PC-6 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V832. If it is, contact a franchised Pilotcar dealer or Pilotcar customer service at 1-239-243-8023 to arrange installation of the pedestrian warning sound system. Reference Pilotcar recall number PC-2023-03 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects and compliance failures at no cost. Pilotcar will install a pedestrian warning sound system with a digital sound generator, amplifier, and two speakers free of charge.
What is the safety risk?
The safety risk is that pedestrians do not hear the vehicle approaching. Recall 23V832 involves low speed electric vehicles without the required pedestrian warning sound system, which increases crash risk because nearby pedestrians receive less warning.
When were owners notified about recall 23V832?
Pilotcar mailed owner notification letters on December 28, 2023. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific PC-2, PC-4, or PC-6 is included before scheduling the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V832000 |
|---|---|
| Pilotcar customer service | 1-239-243-8023 |
| NHTSA recall # | 23V832 |
| NHTSA recall # (full) | 23V832000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →