Recall 23V827 affects 2,911 2015-2024 Volvo XC90 SUVs for loose second-row seat belt buckle and anchor bolts. Repair is free at any franchised Volvo dealer.
Volvo is recalling 2,911 2015-2024 XC90 SUVs because the recall addresses improper tightening of the second-row seat belt buckle and lower belt anchor bolts. An improperly tightened buckle can fail to restrain an occupant as intended in a crash, increasing injury risk, and Volvo dealers will inspect and tighten the hardware free of charge.
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What's wrong?
The second-row seat belt buckle and lower belt anchor bolts in a 2015-2024 Volvo XC90 hold the belt hardware to the seat structure. The buckle is where the passenger latches the belt, and the lower anchor is one of the points that keeps the belt fixed when it loads in a stop or crash. Those fasteners need the correct torque, meaning the specified tightness, so the restraint stays attached.
On certain XC90 SUVs, second-row seats were taken off the supplier's main production line and sent through a repair line. That repair line did not have torque angle monitoring, the factory check that confirms the bolt was turned and tightened to specification. Because of that, the buckle or lower anchor bolts were left improperly tightened on some seats.
There is no warning sign before failure. A loose fastener does not have to make noise, show a dashboard light, or change how the seat belt feels when you buckle it.
Who's affected?
Spans 10 XC90 model years, all tied to the second-row seat belt buckle and anchor lower bolts.
| 2016 Volvo XC90 | seat belt |
|---|---|
| 2018 Volvo XC90 | seat belt |
| 2024 Volvo XC90 | seat belt |
| 2023 Volvo XC90 | seat belt |
| 2017 Volvo XC90 | seat belt |
| 2022 Volvo XC90 | seat belt |
| 2019 Volvo XC90 | seat belt |
| 2020 Volvo XC90 | seat belt |
| 2021 Volvo XC90 | seat belt |
| 2015 Volvo XC90 | seat belt |
| Units affected | 2,911 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An improperly tightened second-row seat belt buckle anchorage bolt can prevent the buckle from restraining an occupant as intended during a crash, increasing the risk of injury. There is no warning sign, so confirm whether your XC90 is included by VIN and schedule the inspection soon. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2015-2024 Volvo XC90 is included in this recall.
- Contact your nearest franchised Volvo dealer to schedule the free inspection and tightening of the second-row seat belt buckle and lower belt anchor bolts so the belt can restrain an occupant as intended.
- Bring the recall notice if Volvo mailed one. If not, reference recall number 23V827 when you call.
- Call Volvo customer service at 1-800-458-1552 with questions about Volvo recall R10259.
- Keep second-row passengers properly belted, and complete the dealer inspection before relying on that seating row for regular travel.
What happens at the repair
At the dealer, a Volvo technician inspects the second row seat belt buckle anchorage bolts and tightens them as needed. The recall repair is available now, and the inspection, parts, and labor are free. If you've already paid out of pocket for this related repair before receiving the owner letter, Volvo Customer Care Center handles reimbursement eligibility. Have repair paperwork ready when you contact Volvo at 1-800-458-1552.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 7, 2023 | NHTSA published the recall |
|---|---|
| December 7, 2023 | Dealer notification began |
| December 7, 2023 | Dealer notification ended |
| January 19, 2024 | Owner notification mailed |
| January 29, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V827?
Recall 23V827 covers 2,911 2015-2024 Volvo XC90 vehicles with second row seat belt buckle and lower belt anchor bolts that were not tightened properly. An affected buckle or anchor can fail to restrain an occupant as intended in a crash. Volvo dealers will inspect and tighten the bolts for free.
What should I do if my 2015-2024 Volvo XC90 is on this recall?
Check your VIN to confirm your specific XC90 is included in recall 23V827. If it is, contact a franchised Volvo dealer to schedule the second row seat belt buckle and lower anchor bolt inspection. Reference recall number 23V827 or Volvo recall R10259 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Volvo's remedy says dealers will inspect and tighten the second row seat belt buckle anchorage bolts free of charge at any franchised Volvo dealer.
What is the safety risk in recall 23V827?
The safety risk is reduced seat belt restraint in a crash. If the second row buckle or lower belt anchor bolt is not tightened properly, the seat belt can fail to restrain an occupant as intended, increasing injury risk during a crash.
What if I bought my Volvo XC90 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your XC90 is included, then call a franchised Volvo dealer and reference recall 23V827 or Volvo recall R10259.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V827000 |
|---|---|
| Volvo customer service | 1-800-458-1552 |
| NHTSA recall # | 23V827 |
| NHTSA recall # (full) | 23V827000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →