Recall 23V825 covers 265 2021-2023 Pilotcar PC-2, PC-4, and PC-6 low-speed vehicles for rear reflectors that detach. Repair is free at any franchised Pilotcar dealer.
Pilotcar is recalling 265 2021-2023 PC-2, PC-4, and PC-6 low speed electric vehicles because the red rear reflectors can detach. A missing reflector makes the vehicle harder for other drivers to see and increases crash risk, and Pilotcar dealers will complete the free recall repair.
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What's wrong?
The red rear side reflex marker on 2021-2023 Pilotcar PC-2, PC-4, and PC-6 low speed electric vehicles is a reflector mounted on the rear side of the body. It does not make its own light. It reflects light from another vehicle, which helps mark the vehicle's rear side when the Pilotcar is on a public road.
On affected vehicles, the reflector was attached with double sided adhesive foam tape. Heat and vibration during operation can weaken that tape until the reflector separates from the body and falls off. The recall record says the recalled part is missing the two mounting screws needed to hold it in place.
There is no warning sign before failure. The issue is only visible after inspection or after the red rear side reflector has detached.
Who's affected?
Covers PC-2, PC-4, and PC-6 models across 2021, 2022, and 2023, all tied to the same rear side reflex marker issue.
| 2023 Pilotcar PC-2 | Exterior lighting |
|---|---|
| 2023 Pilotcar PC-4 | Exterior lighting |
| 2022 Pilotcar PC-2 | Exterior lighting |
| 2023 Pilotcar PC-6 | Exterior lighting |
| 2022 Pilotcar PC-4 | Exterior lighting |
| 2022 Pilotcar PC-6 | Exterior lighting |
| 2021 Pilotcar PC-2 | Exterior lighting |
| 2021 Pilotcar PC-4 | Exterior lighting |
| 2021 Pilotcar PC-6 | Exterior lighting |
| Units affected | 265 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A missing reflector makes the vehicle less visible to other drivers and increases the risk of a crash. Check whether your VIN is included, then schedule the recall repair soon. Repair is free at any franchised Pilotcar dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Pilotcar PC-2, PC-4, or PC-6 is included in this recall.
- Contact a franchised Pilotcar dealer to schedule the free rear-reflector repair that adds mounting screws and replaces missing reflectors.
- Bring any Pilotcar recall notice you received, and reference recall number 23V825 (Pilotcar recall PC-2023-01) when you call.
- Use extra caution until the repair is complete, especially in low light, because missing rear reflectors reduce visibility to other drivers.
What happens at the repair
At the dealer, a Pilotcar technician installs mounting screws for the rear reflectors and replaces any reflectors that are missing. The recall repair is free, including parts and labor. If you already paid for the same reflector repair before the recall work, keep the invoice and ask Pilotcar customer service how to submit documentation under its general reimbursement plan on file.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 7, 2023 | NHTSA published the recall |
|---|---|
| December 12, 2023 | Dealer notification began |
| December 19, 2023 | Owner notification mailed |
| December 20, 2023 | Dealer notification ended |
| December 22, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V825?
Recall 23V825 covers 265 2021-2023 Pilotcar PC-2, PC-4, and PC-6 low-speed electric vehicles with rear red reflectors that can detach. A missing reflector reduces visibility to other drivers and increases crash risk. Pilotcar will install mounting screws and replace missing reflectors for free.
What should I do if my 2021-2023 Pilotcar PC-2, PC-4, or PC-6 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V825. If it is, contact Pilotcar customer service at 1-239-243-8023 or a Pilotcar service contact to arrange the reflector repair. Reference Pilotcar recall PC-2023-01 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Pilotcar will install mounting screws and replace missing rear reflectors as needed free of charge for included 2021-2023 PC-2, PC-4, and PC-6 vehicles.
Is it safe to drive with this reflector recall?
The recall does not carry a do-not-drive order. The safety issue is reduced rear visibility when a reflector detaches, which increases crash risk because other drivers have less visual warning. Confirm your VIN, then arrange the free reflector repair promptly.
When were owners notified about recall 23V825?
Pilotcar mailed owner notification letters on December 19, 2023. If you bought the vehicle used or never received the letter, the VIN decides whether the recall applies. Check your VIN, then reference recall 23V825 or Pilotcar recall PC-2023-01 when arranging service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V825000 |
|---|---|
| Pilotcar customer service | 1-239-243-8023 |
| NHTSA recall # | 23V825 |
| NHTSA recall # (full) | 23V825000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →