Recall 23V824 affects 43 2021-2023 Altec Aerial Device vehicles for loose welder mounting fasteners. Repair is free at any franchised Altec dealer.
Altec is recalling 43 2021-2023 Aerial Device vehicles equipped with a Bobcat 260 welder on a track system because misalignment can keep the mounting fasteners from being tightened properly. Loose fasteners can let the welder detach from the vehicle and become a road hazard, increasing crash risk; Altec dealers will complete the repair free of charge.
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What's wrong?
The M Track on affected 2021-2023 Altec Aerial Device units is the metal mounting channel that holds the Bobcat 260 welder on the body. The channel and mounting fasteners are supposed to keep the welder fixed in place while the unit moves and vibrates during use.
On these units, the holes drilled in the welder base do not line up correctly with the mounting channel. That misalignment keeps the mounting fasteners from being tightened the way they need to be. Once the fasteners are not fully clamped, normal vibration and movement can loosen them further, allowing the welder to slide on the channel system.
A pre-trip inspection can reveal the problem before the welder comes loose. Look for loose mounting fasteners or any movement in the welder on its track. There is no other warning sign before failure.
Who's affected?
Covers 3 model years of the same Altec Aerial Device configuration, all tied to the metal mounting channel for the body structure.
| 2023 Altec Aerial Device | body structure |
|---|---|
| 2021 Altec Aerial Device | body structure |
| 2022 Altec Aerial Device | body structure |
| Units affected | 43 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Loose mounting fasteners can let the welder detach from the vehicle. If that happens, the welder becomes a road hazard and increases the risk of a crash. A pre-trip inspection can catch a loose fastener or loose welder, and there is no other warning. Schedule the repair soon. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Altec Aerial Device is included in this recall.
- Contact a franchised Altec dealer to schedule the free welder alignment and fastener tightening that secures the Bobcat 260 welder to the track system.
- Bring the recall notice if Altec mailed one. If not, reference recall number 23V824 when you call.
- Drive cautiously until the repair is complete, and keep the vehicle out of service if the welder mount or fasteners look loose.
What happens at the repair
At the dealer, an Altec technician aligns the Bobcat 260 welder on the track system and tightens the mounting fasteners so the welder is properly secured. Parts and labor are covered under the recall. Altec's warranty policy also covers reimbursement for owners who paid to correct this problem before the recall notice. Keep your repair invoice and contact Altec customer service at 1-877-462-5832, or ask the service desk how to submit reimbursement paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 7, 2023 | NHTSA published the recall |
|---|---|
| February 1, 2024 | Owner notification mailed |
| February 2, 2024 | Dealer notification began |
| February 2, 2024 | Dealer notification ended |
| February 2, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V824?
Recall 23V824 covers 43 2021-2023 Altec Aerial Device vehicles with a Bobcat 260 welder installed on a track system. The welder can be misaligned, which prevents the mounting fasteners from being properly tightened. Altec will align the welder and tighten the fasteners for free.
What should I do if my 2021-2023 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V824. If it is, contact Altec customer service at 1-877-462-5832 or an authorized Altec service location to arrange the welder alignment and fastener repair. Reference Altec recall number CSN 3133 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Altec will align the Bobcat 260 welder and tighten the mounting fasteners free of charge. Parts and labor are covered for vehicles included in recall 23V824.
What is the safety risk?
The safety risk is that loose fasteners can let the welder detach from the vehicle. A detached welder can become a road hazard and increase the risk of a crash. Until the repair is complete, keep the welder mounting area out of service if it looks loose or damaged.
When did Altec notify owners about this recall?
Altec mailed owner notification letters on February 01, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific Altec Aerial Device is included, then contact Altec with recall number CSN 3133.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V824000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 23V824 |
| NHTSA recall # (full) | 23V824000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →